✨ Visited the branch today just to see the collection in person and check the sizes before ordering online—and honestly, I left more than happy! 🥰 The service was so warm, welcoming, and inform... See more
Company replied
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See what reviewers are saying
I dont think the Dubai Dreams management is rigging the result of its winners. I do believe the Dubai Majesty rulers will not allow to tarnish the hard earned unblemish reputation of this beautiful an... See more
Out of 218 entries. NONE CLICKED. Its all about probabilities, person who buys the most has the most chance of winning even if it is random. If you have one or two or 10 or even 200 tickers then it's... See more
My friend won last week, so I also want to try my luck! It’s an amazing shop-and-win platform where you can participate in prize draws and also receive the same amount you spent to redeem Modesh produ... See more
Company replied
Company details
Written by the company
Dream Dubai is a brand for winners and dreamers, and Dubai is the city where they are one and the same. Dreams in Dubai do not stop at imagination, they are realized. At Dream Dubai, we challenge the notion that dreams are unattainable, not just by foregrounding Dubai’s sheer lustrous reality, but also by providing the easiest and most inclusive platform that delivers those dreams to everyone. A project by Dubai Festivals and Retail Establishment, Dream Dubai defies the belief that dreams are beyond reach by offering a user-friendly platform that fuses shopping and winning in one unique environment. Through the purchase of Modesh Credit from campaigns, customers receive complimentary tickets to participate in prize draws to win prizes and ‘money can’t buy’ experiences. To see, win and live the Dubai dream, simply download the Dream Dubai mobile app and start shopping. Dream Dubai is here so you can dream the unthinkable, win the priceless, and live the unforgettable.
Contact info
Dubai, U.A.E.
- support@dreamdubai.com
- dreamdubai.com
4.4
Excellent
174 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 78% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kinda and all team are very welcoming…
Kinda and all team are very welcoming and polite. Pleasure to be here with you and thank you ❤️
January 28, 2026
Unprompted review
Reply from Dream Dubai
Thank you for your kind feedback. We look forward to welcoming you again at the Dream Dubai Experience Center.
I have best experience with dream Dubai
I have best experience with dream Dubai
January 28, 2026
Unprompted review
It was a very lovely and great…
It was a very lovely and great experience. Ms. Kinda is very accommodating. Thank you for this wonderful experience.
January 28, 2026
Unprompted review
Reply from Dream Dubai
Thank you for your kind feedback. We look forward to welcoming you again at the Dream Dubai Experience Center.
I think UAE Lottery is better than this…
I think UAE Lottery is better than this platform. Because I purchased so many tickets from different types of promotions they included in the site... Never got any single fills ... At the same time I purchased tickets through UAE LOTTERY 3 or 4 time I got prices... Dream Dubai basically earning more money with their advertisement. Because they are offering different small budget friendly ticket option... But they should add ticket number wise purchase option... Now the way they do the draw can't trust . Even anyone spend 1000 Aed also to purchase from them never win any price... Because of the thicket purchase and draw option they setup.
January 25, 2026
Unprompted review
Reply from Dream Dubai
Thank you for your feedback. Dream Dubai is a project by the Dubai Festivals and Retail Establishment (DFRE). It's a shop-and-win platform where winners are selected through live, digitally regulated draws conducted on the Dream Dubai app, with each draw streamed publicly to ensure full transparency.
Every participating ticket is automatically entered into the draw, and winners are selected at random under a fully regulated process. Whether someone purchases one ticket or many, each ticket has the same chance of winning.
If you’d like further clarification, our customer support team would be happy to assist you at 04-589-8989.
Reply from Dream Dubai
Thank you for your feedback. We look forward to welcoming you again at the Dream Dubai Experience Center.
I visited the Dream Dubai Experience…
I visited the Dream Dubai Experience center as I heard about it from a friend, the support agent assisted and explained everything. I created my Dream Dubai account and participated in different campaigns.Very excited to see where it leads.
January 21, 2026
Unprompted review
Reply from Dream Dubai
Thank you for your kind feedback. We look forward to welcoming you again at the Dream Dubai Experience Center.
Extremely kind and professional staff
Extremely kind and professional staff. Super quality materials.
January 20, 2026
Unprompted review
Reply from Dream Dubai
Thank you for your feedback. We appreciate your support and hope you continue to have a positive experience with Dream Dubai.
Five-Star Experience at Dream Dubai
My husband won in one of the campaigns. Thank you so very much, Dream Dubai! You make dreams come true! I and my family were warmly welcomed & accommodated at the Experience Centre. Ms Kinda and Mr Uzair were very courteous & genuinely happy for us. We hope to see you again.
January 16, 2026
Unprompted review
Reply from Dream Dubai
Thank you for your kind feedback. We look forward to welcoming you again at Dream Dubai.
User-friendly application and very…
User-friendly application and very professional team members who have attended to my inquiries I had in a prompt professional manner, special thanks to customer support teams. I had very good experience. Highly recommended
January 14, 2026
Unprompted review
Miss Moza was professional and helpful.
January 14, 2026
Unprompted review
Reply from Dream Dubai
Thank you for your kind feedback. We look forward to welcoming you again at the Dream Dubai Experience Center.
I am happy with the exprience and very…
I am happy with the exprience and very thankful to dream dubai for a wonderful experience.
January 14, 2026
Unprompted review
Dream Dubai is a great platform to…
Dream Dubai has great campaigns and always look forward to it every week. I have visited the experience center several times and have always been given the best experience for support.
January 12, 2026
Unprompted review
Reply from Dream Dubai
Thank you for your kind feedback. We look forward to welcoming you again at the Dream Dubai Experience Center.
I think this App is ONLY for Residents…
I think this App is ONLY for Residents of Dubai-because only people in Dubai are always winning.I am from Suadi and I have never won any prize.I have lost a lot of money by purchasing tickets in the last one year. I THINK THEY DO NOT ADD THE TICKETS PURCHASED BY PEOPLE FROM OTHER COUNTRIES IN THE RAFFLE BOX. WORST AND HIGHLY CONDEMNABLE
January 10, 2026
Unprompted review
Reply from Dream Dubai
Thank you for sharing your feedback. Dream Dubai is a project by the Dubai Festivals and Retail Establishment (DFRE). Participation is not limited to UAE or Dubai residents, and all tickets—regardless of the participant's country- are automatically entered into the draw.
All winners are selected through live, digitally regulated draws conducted on the official Dream Dubai app and streamed publicly to ensure full transparency. Winners are chosen purely at random, and to date, Dream Dubai has awarded prizes to over 13,000 winners from 92 nationalities, and residing in different countries.
For further info, please contact our customer support team at 04-589 8989.
Draws are not transparent
Draws are not transparent
How will i know that my ticket is in the draw bowel of withdrws
I bought so many tickets over last 6 month
Nothing i won
There no details on how many tickets were purchased on each draws
January 7, 2026
Unprompted review
Reply from Dream Dubai
Thank you for sharing your concern.
Dream Dubai is a project by the Dubai Festivals and Retail Establishment (DFRE). All winners are selected through live, digitally regulated draws conducted on the official Dream Dubai app, with each draw streamed publicly to ensure full transparency.
Every participating digital ticket is automatically entered into the draw, and winners are selected at random under a fully regulated process.
For further clarification on your entries, please contact our customer support team at 04-589-8989.
I have purchased so many tickets not…
I have purchased so many tickets not not winning I see only South Asian winning every time
January 8, 2026
Unprompted review
Reply from Dream Dubai
Thank you for sharing your feedback.
To date, Dream Dubai has awarded over 13,000 winners across 92 nationalities, with all campaigns publicly announced. Winners are selected randomly, and nationality plays no role in the draw outcome. While not winning can understandably feel frustrating, this does not reflect the legitimacy of our fully regulated draw system.
For further reassurance, feel free to contact our customer support team at 04-589-8989 or email support@dreamdubai.com.
It was very nice experience wining…
It was very nice experience wining price on the very first day of the new year with DREAM DUBAI. DREAM DUBAI makes people's dreams come True as I won the price of 100 Gms of Gold on the very 1st day of the new year. The employees of the company are also very helpful and friendly in nature.
January 7, 2026
Unprompted review
The fabric is excellent
The fabric is excellent
The colors are very nice
January 7, 2026
Unprompted review
I had one of the best experiences with…
I had one of the best experiences with Dream Dubai, thank you for the team for making the process of collecting my prize easy and smooth.
January 7, 2026
Unprompted review
I’d like to thank Dream Dubai as it was…
I’d like to thank Dream Dubai as it was a great experience and I was so happy to win here ..
professional team and interesting to learn and know more about this great company
January 7, 2026
Unprompted review
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