Dreamtripsscotland Reviews 59

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitudes, making the planning process enjoyable and efficient. Many people highlight the outstanding customer service, noting the personalized approach and the team's ability to create dream itineraries. Reviewers frequently mention the prompt response times and the overall excellent service provided, ensuring a smooth and well-organized experience for their holidays. Consumers are particularly impressed with the staff's expertise and patience in accommodating various requests and changes, even for complex group trips or those with specific needs. The company's ability to tailor travel plans and provide detailed information is highly valued, leading to a strong sense of satisfaction and anticipation for their upcoming trips.

What people talk about most

Holidays

Clients share positive opinions on holidays, expressing high satisfaction with the planning process. Many... See more

Staff

Customers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and responsiveness of... See more

Response time

Users describe positive interactions with response times. Customers consistently praise the quick and helpful... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the helpfulness... See more

Based on these reviews

Rated 5 out of 5 stars

We have just completed the reservation process of our trip and if this is any indication of the type of service we will be getting during our trip, we could not be happier. Stephanie took the time to... See more

Rated 5 out of 5 stars

I’ve been working with Adam to help plan a trip to Scotland for my parents. He’s been super responsive over email and always happy to talk over video call as well. He’s been so helpful tailoring the t... See more

Rated 5 out of 5 stars

John Lee worked with us to create our dream Scottish vacation. This is our third trip and we wanted a more in-depth, personalized trip that was not a big bus tour. He selected the towns we liked and... See more

Rated 5 out of 5 stars

Organizing a group trip for 9-10 is no easy feat but Olan make it seem simple. He is a master of coordination, a great listener, and he creates an amazing itinerary. I highly recommend him for your ne... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

59 reviews

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Rated 5 out of 5 stars

We are returning to Scotland after being there last year. Jamie has done such an exceptional job creating our intinerary from our wish list! I would highly recommend him for your future travels!

We are returning to Scotland after being there last year. I was fortunate enough to find Jamie! He was amazing taking our must see destinations and turning them into an amazing self drive tour. Our journey will be 8 nights, with a 3 nite stay in Portree, Isle of Skye. Jamie took care of everything, mapped out the trip, took care of the car rental, booked all accommodations and tour tickets!! I highly recommend Jamie if your looking for someone VERY knowledgeable to help you plan your next trip!!!

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Our 2027 Dream Vacation booked!!

Booked an amazing Trip! John Lee Cummins is our agent and was super helpful & informative! He was even able to accommodate a few changes we wanted to make to our itinerary! Very professional and quick to respond to requests. Highly recommend!


April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Stellar Service

While we opted to do something different, I can’t speak highly enough about the quality of service provided by Stephanie Senior Travel Consultant. Very attentive and put together an amazing itinerary and suggestions for an amazing holiday. Thank you!

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Booking our trip

We recently book our trip to Scotland with Olan. Everything has been amazing thus far. Olan has been very responsive and helpful while booking our trip.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

I have been working with Olan to plan…

I have been working with Olan to plan my family’s dream vacation to Scotland with a side stop in London. He has been super helpful and patient with the making the arrangements and offering advice to make sure that we have an itinerary tailored to our needs and interests.
The phone/video chats, emails, and texts have showed a superior level of support, and we could not be happier with our booking

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Patience, Precision, to a Perfect tour of Scotland.

John was patient with us as we worked through our custom tour. He created a tour plan that had everything we asked for and left it flexible so we could request changes as we studied and learned more about Scotland and all of the treasures that it presents. He added Ireland at our request and gave us information about travel. We learned at our pace and he kept us focused without being pushy. We look forward to the trip and feel very satisfied.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Adam was amazing at helping us plan our…

Adam was amazing at helping us plan our Scotland trip for 2027. We arw so excited to have our Dream Vacation. Adam listen to everything we wanted and made it happen. He went above and beyond what we wanted. Thanks again Adam.
God Bless
The Mitchell's

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Very personal service

John Lee was very quick to respond to my inquiry about travel in Scotland. He is knowledgeable and friendly. I really appreciate his attention to detail.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Stephanie was Amazing!…

Stephanie went out of her way to make my Dream Trip logistics work for me. Lots of questions & changes taken care of so efficiently, She was amazingly helpful especially the time difference between us, 10 hrs. I would definitely use this company again. Mahalo/Thanks Victoria Lucas

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

Jamie was great to work with to plan…

Jamie was great to work with to plan the trip. He was responsive to emails and accommodated my schedule with the time difference for zoom calls. It was great to put a face to the correspondence. He reworked our trip when we had changes to our plans. We are looking forward to the trip.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

I want to thank John Lee Cummins for meeting every expectation

I want to thank John Lee Cummins for his genuine interest, understanding, thoughtfulness and consideration in his efforts to perfectly tailor my itinerary to meet my every expectation. You see, I am researching a historical novel that starts in the Highlands, moves on to Dundee, then to Edinburgh and, ultimately, to Greenoch via the Forth & Clyde Canal. And John Lee did it! So looking forward to our visit this September! Thanks again John Lee!

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

We are just at the beginning of our…

We are just at the beginning of our planning but I have to say we put our down payment as we feel so confident in John Lee Cummins. He has been very attentive to our requests and the video itinerary was amazing! Looking forward to the actual trip in September and I know between now and then I can reach out anytime

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Dream Trips

Dream Trips (Adam) designed a trip of a lifetime for my friends and me. We are very excited to tour Scotland knowing that our itinerary is well designed!

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Dream Trip Scotland Is Helping Make a Dream Come True…

Dream Trip Scotland did my family a huge favor when we were introduced to Adam. I had no idea how to start planning a trip, but he made the entire experience fun, informative, and exciting. He was so gracious and patient whenever we made any changes along the way or asked a myriad of questions. Any time we had a concern or question, he responded quickly and was willing to help any way he could. The end result is that we have a wonderful trip to look forward to seeing all the highlights we had our hearts set on including the castles, historical sights (Culloden),a Loch Ness boat trip, as well as more interesting excursions that Adam was able to add and schedule in for us in the time we had available. Thank you so much, Adam. You were (are) amazing!

February 27, 2026
Unprompted review

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