Dress 2 Party Reviews 

497
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, patient, and knowledgeable when guiding shoppers through the wonderful selection of garments. People consistently note that the shop atmosphere is wonderfully welcoming and special, ensuring visitors feel completely comfortable while finding their dream attire. Some reviewers were not happy with the customer service, mentioning negative experiences where staff refused fittings or created an extremely uncomfortable environment. A few other people also reported frustrating communication issues, noticeable delays, and deep disappointment regarding unhelpful responses to various product and service concerns.

What people talk about most

Staff

Consumers find staff to be positive, welcoming, and exceptionally helpful during prom dress appointments.... See more

Product

Customers consistently note positive experiences with product, highlighting the stunning quality and wide... See more

Service

People report positive experiences with service, highlighting helpful staff and wonderful appointments from... See more

Customer service

Customers had positive experiences with customer service, noting that staff members are exceptionally... See more

User experience

Reviewers mention positive feedback about user experience, highlighting a great journey from start to finish... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I feel like the staff went out of their way to understand who my daughter is and what makes her unique so they could find her the perfect prom dress. There were lots of varying styles and colours so I... See more

Rated 5 out of 5 stars

What can i say apart from...amazing girls and loads of time and effort with my girl as she has an eating disorder and this shop/amazing girls just made her feel so so comfortable and i will defo be ba... See more

Rated 5 out of 5 stars

Great selection of dresses and sizes (18 needed). Very helpful lady at the London store - she asked about event type and gave good advice. I was a late walk-in and it was nearly closing time but I d... See more

Rated 5 out of 5 stars

Had a fantastic experience at Liverpool store. Fun and helpful with an extensive choice of dresses for my daughter’s prom. The shop was large and well planned out with plenty of room to get changed an... See more


Company details

  1. Women's Clothing Store
  2. Dress Store

Written by the company

We are the biggest supplier of Prom Dresses & Evening wear in the UK, we stock exclusive brands such as Sherri Hill and Jovani


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

497 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.6

All reviews

(497)

81 reviews in the last 12 months

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Rated 5 out of 5 stars

Top Class Team in Liverpool

Girls in the Liverpool store were knowledgeable and fab at understanding what we wanted (even when at 1st we had no clue) they helped with many options and were patient throughout. Wouldn’t hesitate in using again for another event and recommending to friends

December 7, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience!

It was my second year shopping at Dress2Party for a prom dress and it was another great experience. The girls are all really helpful and my daughter felt at ease and comfortable trying on dresses. She chose a dress but wanted another colour in it and the girls got it shipped in for her to try in her colour and it was perfect! Thank you Dress2Party

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you so much Dress 2 Party for my…

Thank you so much Dress 2 Party for my Daughter amazing prom dress 🥰she felt like a million dollars in it ❤️so many people was telling her how beautiful she looked in it 😍thank you so much again & for your amazing serves 💯definitely be back xx

June 26, 2025
Unprompted review
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Rated 5 out of 5 stars

When I went to the shop they were…

When I went to the shop they were lovely and were constantly smiling and helping pick out my dream dress for my high school prom if I could have the ability to go back to that day I would happily go back and relive the day I went to the shop they were amazing ladies x

May 22, 2025
Unprompted review
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Rated 5 out of 5 stars

I absolutely love Dress2Party

I absolutely love Dress2Party! The clothes fit my figure beautifully—they’re flattering, high quality, and always make me feel amazing. I wear their dresses to press events, premieres, and for my work as a presenter, and I’m constantly asked where my outfits are from. The compliments about my dresses never stop!

Every time I visit the store, the staff are so helpful and friendly—they truly go above and beyond. It’s always a positive experience, which is why I keep coming back. I would thoroughly recommend Dress2Party to anyone looking for stunning, well-fitting occasion wear.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect for Prom Princesses

Incredible service end to end from attentive service while choosing the gown in the London store to then having it altered at the Liverpool branch. Highly recommend for all prom princesses!

June 24, 2025
Unprompted review
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Rated 5 out of 5 stars

My daughter got her dress from the…

My daughter got her dress from the Glasgow store. We had no appointment and no plans to even go to dress 2 party. We had appointments for different shops and it was a friend that suggested while in Glasgow one day to pop in and have a look. As soon as we entered the shop Marisa the shop assistant was very lovely, very helpful and verywelcoming especially with us not even having an appointment she done all she could and more to help us. The dresses were all absolutely beautiful, but it didn't take my daughter long to pick her dress as soon as she walked in the door she saw a dress and fell in love with it she knew that was the one she wanted it was the beautiful sky blue saffron dress. We got my daughters dress very early last year as I wanted to be organised the week before prom we had a little mini heart attack with the dress as I couldn't get the zip up turned out i was just to scared to pull it, but i messeeged the shop and Marisa and the other girls couldn't have been any more helpful to make sure my cinderella got to the ball. Highly recommend the shop and the girls definitely do go above and beyond to help xx

September 2, 2024
Unprompted review
Rated 5 out of 5 stars

The best dress shop ever

From start to finish everyone was amazing. From the moment we stepped in the door to the time we left the girls made my daughter feel like a princess. They advised us on styles and were patient whilst she tried on a few dresses until we settled on the one we wanted. I can’t thank the girls enough and would definitely recommend them if you need a dress for any special occasion.

February 18, 2025
Unprompted review
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Rated 5 out of 5 stars

Liverpool shop

Liverpool shop- the staff were so kind and helped me pick out the perfect dress , full of compliments,if I was to have a second prom I would 1000% go back there for a dress.

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

It was absolutely incredible!

It was absolutely incredible!! I have prom tomorrow and found a dress I fell in love with really quickly. The customer service was incredible, and she was so kind and sweet! All dresses are absolutely gorgeous.

June 26, 2025
Unprompted review

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