To be honest I was sceptical this was a legit site. My trainers come exactly as described and before they were meant to. I dont post a lot of reviews but because of my initial doubts I thought it was... See more
Company replied
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See what reviewers are saying
I am absolutely appalled by the service—or lack thereof—from DressInn (Tradeinn). I placed an order (Order number: 69655754), but it was never delivered to me, for which I provided proof. Despite m... See more
Delivery was delayed until Monday instead of Thursday, but the communication was excellent with clear updates at every step. Most importantly, the shoes fit perfectly and are great quality. Worth the... See more
Company replied
1st time I’ve heard of Dressinn was online, was a bit wary of ordering but went with the purchase as all recognised safe ways to pay were an option. Received my order less than a week later. Would rec... See more
Company replied
Company details
Written by the company
Dressinn is a one-stop shop for the best deals on branded clothing, shoes and accessories. At Dressinn the lowest prices are guaranteed, and men, women and children can find stylish items from brands such as Superdry, Levi’s, Wrangler, Hugo Boss, Lacoste and Pepe Jeans. With hundreds of styles of dresses, jeans, shirts, shoes and children’s clothes, Dressinn has something for everyone – and all at the best price possible – through the site’s exclusive offers, outlet sales, model sales and flash offers. Dressinn is one of the 18 stores specialized in sports within the Tradeinn group, with over 2.5 Mio legitimate products in a HQ storage of 30.000m2 and over 10.000 trusted brands available to ship to 180 countries around the world.
Contact info
Calle Pirineus 9, 17460, Celrà, Spain
- 972 75 50 62
- support@tradeinn.com
- dressinn.com
4.0
Great
27K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wait for Win!!!!!!
OK, let's start saying that this company is based in Spain, so when making a purchase one has to take in consideration that is not a delivery that is gonna happen in just few days, BUT, (and that's a big BUT), in this case the proverbial good things DO happen to those who wait, they do have a huge range of items, and for the second time, I got an item I wanted that was sold out (in my size) everywhere else AND at a much better price, so if you have the patience to wait a couple of weeks or so, you will see that'll pay back with a great purchase at a very convenient price and in my view of things, that's a great plus for a company!!!!!
May 22, 2026
Unprompted review
Reply from Dressinn
Dear,
Thank you for taking the time to share your comments about your experience with us. We are very happy to have been able to serve you in the best way.
This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greatly appreciate your feedback!
Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments.
Thanks and best regards,
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I will continue to post 1 star until…
I will continue to post 1 star until this company take some action, my order has been lost and I have been chasing a refund for a number of weeks. I have filled in all the claim paperwork. No refund recieved, I have sent numerous emails but they fail to reply. Each review they are advising me to email but again they ignore. I will continue posting each day until I recieve my refund. Dress inn are well aware my order has been lost as they confirmed this via email but refuse to help with issue or issue refund. This product was ordered early march 2026.
Remy Cole
66959166
May 21, 2026
Unprompted review
Reply from Dressinn
Hello,
We are sincerely sorry to hear that our service did not meet your expectations.
If you need any information or assistance, please contact our customer service by sending an email to support@tradeinn.com.
We have taken your feedback into account and forwarded it to the relevant department to continuously improve the quality of our services.
Please accept our apologies for any inconvenience caused.
Sincerely,
Great product
Great product, great price. Not exactly express delivery but well informed along the way and all good, considering they are not UK based - can't ask for anything more. No issues
May 20, 2026
Unprompted review
Reply from Dressinn
Dear,
Thank you for taking the time to share your comments about your experience with us. We are very happy to have been able to serve you in the best way.
This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greatly appreciate your feedback!
Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments.
Thanks and best regards,
Returns prohibited!
As others have stated, returns are denied upon delivery, and sent back to you. If you buy something here you have to be 1000% sure it fits.
Tracking clearly states the courier tried delivering the package, but dressinn denied taking it. Customs and everything OK.
At one point they promised to get me another shipping label for free (after paying 25 euro for the first one), but then i never heard anything from them despite saying 4 times i was ready to receive the promised shipping label.
Also do min that if you buy return shipping directly from them it will cost you 80 euro.
Absolute scam company.
March 10, 2026
Unprompted review
Reply from Dressinn
Good Morning,
We are very sorry to hear that you rated our service as not meeting your expectations.
Please be assured that the experience of our customers is very important to us which is why we have investigated your issue.
A refund has just been issued, you will receive the corresponding amount within the next few days.
19/05/2026 21:24:13 - Refund Amount: 980.98 NOK
We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service.
Please accept our sincerest apologies for any inconvenience caused.
Best regards
All good! …
Always a little wary of companies I’ve not heard of but all good here. Delivery was a tad slower than normal but received and very happy with product.
May 14, 2026
Unprompted review
Reply from Dressinn
Dear,
Thank you for taking the time to share your comments about your experience with us. We are very happy to have been able to serve you in the best way.
This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greatly appreciate your feedback!
Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments.
Thanks and best regards,
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Disappointed!
Could not fault the process for delivery received updates all the way, although had not realised the product would take over a week to arrive! I purchased black Levi 511 jeans, the price was ok but it turns out weren’t the exact type I was looking for. In future it might be helpful if Dressinn put the exact type of trouser e.g fabric % cotton/elastane, which would have helped. I was also disappointed in the Levi red tag on the jeans, I initially thought they might have been fake, as I’m used to the little red tag with the Levi trademark, instead a little ‘R’ inside a circle, which I wasn’t happy about. Apparently Levi do this occasionally, but I wouldn’t have bought these from a store. I’ll probably get over my disappointment and they’ll be fine, but must say I’m not entirely satisfied and most likely won’t buy from Dressinn again unfortunately.
May 16, 2026
Unprompted review
Reply from Dressinn
Hello,
We are sincerely sorry to hear that our service did not meet your expectations.
If you have received a wrong/ defective/ incomplete product or simply want to return it you would need to open a return request through your account please.
Please log in to your account using your email address and password on the upper right hand side of our website and select My Orders. Then click on the order, select the reason that best suits the situation and follow the instructions.
We have taken your feedback into account and forwarded it to the relevant department to continuously improve the quality of our services.
If you need any further information or assistance, please contact our customer service by sending an email to support@tradeinn.com.
Please accept our apologies for any inconvenience caused.
Sincerely,
Great sandals, great price.
I am very pleased with the sandals I received.
Good product, competitive pricing.
May 13, 2026
Unprompted review
Reply from Dressinn
Hello,
Thank you for taking the time to write such a positive review, your feedback is essential for continuous improvement.
We hope you enjoy your product!
Have a great day.
Best regards,
Reply from Dressinn
Hello,
Thank you for taking the time to write such a positive review, your feedback is essential for continuous improvement.
We hope you enjoy your product!
Have a great day.
Best regards,
A friend in a tight corner
DressIN and their affiliated subbrands often delivers when distinct brand store are sold out or out of stock on specific items.
And often at a very competitive price.
May 7, 2026
Unprompted review
Reply from Dressinn
Dear,
Thank you for taking the time to share your comments about your experience with us. We are very happy to have been able to serve you in the best way.
This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greatly appreciate your feedback!
Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments.
Thanks and best regards,
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This company is a joke
This company is a joke. I placed an order "68128238" 6 weeks ago and it still hasn't arrived. I have asked for a refund and they just ignore my requests, telling me to wait "This process may take between few working days." their communications don't even make sense and its imposible to speak to an actual human. SCAM COMPANY AVOID!!
May 18, 2026
Unprompted review
Reply from Dressinn
Dear Customer,
We are very sorry for your comments, we did not intend to delay your order and we take full responsibility for our actions and any inconvenience that arises.
Please note that delivery dates are estimates and not guaranteed, as external factors beyond our control may affect order delivery.
Also keep in mind that you can always choose between different transport companies if you are not satisfied with the service of a particular carrier.
Your comments will be taken into account for continuous improvement.
Best regards,
Great product at a very good price
Great product at a very good price, also delivered quickly. Thanks
May 8, 2026
Unprompted review
Reply from Dressinn
Hello,
Thank you for taking the time to write such a positive review, your feedback is essential for continuous improvement.
We hope you enjoy your product!
Have a great day.
Best regards,
Replay Zeumar Chino
Great product, arrived on time great service couldn't be happier 😀
May 14, 2026
Unprompted review
Reply from Dressinn
Hello,
Thank you for taking the time to write such a positive review, your feedback is essential for continuous improvement.
We hope you enjoy your product!
Have a great day.
Best regards,
Great quality clothes if you're happy…
Great quality clothes if you're happy to wait a couple more days for delivery.
May 16, 2026
Unprompted review
Reply from Dressinn
Dear,
Thank you for taking the time to share your comments about your experience with us. We are very happy to have been able to serve you in the best way.
This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greatly appreciate your feedback!
Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments.
Thanks and best regards,
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I’m having terrible problems logging…
I’m having terrible problems logging into my account. My email address is set up wrong and it doesn’t recognise my password. My parcel hasn’t turned up and I have no way of tracking it. I’ve tried to contact them to change my email but it requires logging into my account. I just need to speak to a person and not a chat bot but I can’t see any way of doing that on the website. Communication is very difficult.
May 16, 2026
Unprompted review
Reply from Dressinn
Dear Customer,
We kindly request that any email correction inquiries be directed to lopd@tradeinn.com .
Our team will review your request and assist you promptly.
Please accept our apologies for any inconvenience caused.
Sincerely,
Quick delivery and good quality item
May 16, 2026
Unprompted review
Reply from Dressinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
Skinny fit in stead of slim fit
I ordered a Dockers slim fit, and I received a skinny fit. It fitted anyway. Delivery and information was ok.
May 7, 2026
Unprompted review
Reply from Dressinn
Hello,
Thank you for your feedback. We’re glad to hear that you were satisfied with your purchase.
We look forward to serving you again.
Please accept our apologies for any inconvenience caused.
Sincerely,
Very smooth transactionVery smooth transaction. Highly recommend this option.
Very smooth transaction. Highly recommend this option.
May 6, 2026
Unprompted review
Reply from Dressinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
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Reply from Dressinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
Ordered 3 weeks ago
Ordered 3 weeks ago, they kept changing my shipment day without informing me that my order was delayed. Seem like a very unserious company to me.
May 15, 2026
Unprompted review
Reply from Dressinn
Dear,
We are very sorry to hear that you rated our service as not meeting your expectations.
To continue to improve, we would like to check what exactly happened. Please send us your order number and we will review your case.
Please accept our sincerest apologies for any inconvenience caused.
Best regards
Easy order process
Easy order process, delivered on time. Great range of products often at discounted prices!
May 1, 2026
Unprompted review
Reply from Dressinn
Hello,
Thank you for taking the time to write such a positive review, your feedback is essential for continuous improvement.
We hope you enjoy your product!
Have a great day.
Best regards,
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