Hi, Been reviewing your suggestions. I mentioned I don’t like to emphasize my arms- seems most or many have short or sleeveless tops. Also, need suggestions for ‘older girls’, I’m 80!
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This whole process is set up great . I was never given the opportunity to state my current size of clothing so I’m not sure how this is gonna go.
Company replied
Although I never used the dressing and outfit choosing, I was very well treated when I canceled subscription. They responded within an hour and got it done. In addition they were very courteous and pr... See more
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Joined as do need a new wardrobe. Asked questions as was confused. Support staff at Dressly were excellent and quick in responding. However unfortunately due to personal circumstances can’t carry o... See more
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Company details
Written by the company
Dressly is an AI personal shopping app that helps you buy clothes that fit. The app includes AI Body Scanner to understand your shape and AI Color Analysis to find colors that work for you. The Try On feature lets you see exactly how items look on your body before you buy — so you know the fit is right. You can also mix and match pieces with the AI Outfit Scanner, build capsules of clothes that coordinate, and keep everything organized in your Digital Wardrobe. The AI Assistant helps you navigate options along the way. Read Dressly reviews to see why people use it.
Contact info
Georgiou A, 83, Shop 17, Germasogeia,, 4047, Limassol, Cyprus
- help@dressly.world
- dressly.world
4.2
Great
9K reviews
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Replied to 99% of negative reviews
Typically replies within 24 hours
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I like all the options for casual daily…
I like all the options for casual daily wear for women over 70 years old.
August 14, 2026
Reply from Dressly
Dear Claire,
Thank you so much for your lovely feedback. We’re delighted to hear you like the options for casual daily wear, especially for women over 70.
It means a lot to know Dressly is helping make everyday style feel thoughtful and accessible.
Warm regards,
Dressly Team
Reply from Dressly
Dear Rita,
Thank you so much for your kind words. We’re delighted to hear that you found our customer service exceptional.
Your feedback means a lot to us, and we truly appreciate you taking the time to share it.
Warm regards,
Dressly Team
Reply from Dressly
Dear Becky,
Thank you for your kind feedback. We’re glad to hear that Dressly was easy to view and that your experience felt simple and smooth.
Warm regards,
Dressly Team
I like how easy it is.
August 14, 2026
Reply from Dressly
Dear Karla,
Thank you so much for your lovely feedback. We’re delighted to hear that you find Dressly easy to use—it means a lot to us.
Warm regards,
Dressly Team
Reply from Dressly
Dear Tracy,
Thank you for taking the time to share this. We completely understand that it’s still early, and we appreciate you giving Dressly a try.
We hope you continue exploring and find it helpful as you get more familiar with it.
Kind regards,
Dressly Team
It was quick!
August 14, 2026
Reply from Dressly
Dear Margie,
Thank you so much for your lovely feedback. We’re glad to hear your experience with Dressly was quick and smooth.
Warm regards,
Dressly Team
Reply from Dressly
Dear Nikki,
Thank you so much for your lovely feedback. We’re delighted to hear that Dressly makes you feel confident.
It means a lot to know we can be part of such a positive experience.
Warm regards,
Dressly Team
I paid under the impression that I…
I paid under the impression that I would get something as stated. After paying, all I got was a notice saying that the REAL experience begins after 7 days when the REAL fee commences. I want my money back. I was manipulated.
August 14, 2026
Reply from Dressly
Dear Kimberly,
Thank you for sharing your feedback. We’re sorry you felt this way — we would never want you to feel misled. Your styling recommendations and access to the service are available right after signing up. We’ve also reached out by email to explain everything in detail and assist with your request.
Warm regards,
Dressly Team
Very Unhappy – Hidden Costs & Misleading AdvertisingE
My experience with Dressly has been extremely disappointing and misleading. It took me several days to decide to proceed with the payment, as the cost was already beyond what I can comfortably afford. I selected the 4‑week plan because I believed it would be beneficial, but an additional charge — which I explicitly attempted to decline — was added to my account without my consent.
This unexpected extra R399 placed me in a difficult financial position, as it falls outside my budget. Hidden costs like these are unacceptable, especially for customers who manage strict monthly expenses.
To make matters worse, Dressly now claims they cannot refund the amount, stating that the extra charge was for a “one‑time digital purchase” that is non‑refundable. This was never clearly communicated, and it reinforces the misleading nature of their advertising and payment process.
I will not be using Dressly again, nor will I recommend them. Please be cautious when dealing with Dressly, unless you can afford unexpected and unclear additional costs.
August 14, 2026
Unprompted review
Reply from Dressly
Dear Anneke,
Thank you for sharing your feedback. We’re sorry for the inconvenience you’ve encountered.
We want to assure you that transparency is very important to us. Please note that all additional features are optional and shown during setup with a clear choice to either add them or skip, so charges cannot be applied without confirmation.
Our support team has already reviewed your case and sent an email with all the necessary details regarding your payments. We would also like to confirm that your purchase comes with lifetime access and has been sent directly to your email address. If you would like more information about it or need us to resend the materials, please reply to our last email—we are always happy to assist you.
Kind regards,
Dressly Team
My preferences are not reflected
I don’t see my preferences effecting the capsule selections? There is a lot of general information but none tailored to me.
August 14, 2026
Reply from Dressly
Dear Astrid,
Thank you for your feedback. We’re sorry to hear the capsule selections didn’t feel tailored to you, especially after setting your preferences.
We appreciate you pointing this out, as it helps us understand where we can improve the experience.
Kind regards,
Dressly Team
Reply from Dressly
Dear Anna,
Thank you so much for your lovely review. We’re delighted to know Dressly is working well for you.
Your support means a lot to us, and we’re so glad to have you with us.
Kind regards,
Dressly Team
After subscribing
After subscribing, I reviewed the feedback and confirmed my initial concerns. I attempted to cancel the subscription within an hour of signing up.
Initially, I was instructed to complete a 7-day task. Subsequently, I was asked to provide a screenshot. On the third attempt, I was informed that a refund would only be processed after all seven tasks were completed. For the fourth interaction, I had to explain the emotional impact this process was having on my well-being.
I completed the tasks over seven days and once again submitted a screenshot, reiterating the difficulties I experienced with their refund procedure and its effect on me.
My fifth interaction involved an offer of a 50% refund, which I declined, followed by an offer of a 75% refund, which I also declined. While writing this review, I noticed that 75% of my initial payment had been refunded, which I found to be a rather shrewd move on their part.
I suspect that the prompt responses from customer service may be attributed to the use of AI technology. It appears there is a lack of genuine concern.
August 14, 2026
Unprompted review
Reply from Dressly
Dear Karen,
Thank you for sharing your detailed feedback. We are truly sorry to hear about your frustrating experience.
We would like to reassure you that our support interactions are handled by real people—our dedicated human support agents—and not by AI. Additionally, we want to clarify that we have specific refund policies in place, and we consistently follow them to ensure fairness and transparency for all users.
We also want to thoroughly look into the issue regarding the 75% refund that was processed despite your decline, as we want to ensure everything is resolved correctly and transparently. Unfortunately, we were unable to identify your account, as no email address was provided in your review. Please contact our support team at help@dressly.world so we can assist you directly.
Kind regards,
Dressly Team
I’m not seeing a lot that I like or…
I’m not seeing a lot that I like or whatever wear
August 13, 2026
Reply from Dressly
Dear Ashley,
Thank you for sharing your feedback. We’re sorry that you haven’t found many outfits that match your style. Try liking or disliking the outfits you see — this helps us better understand your preferences and tailor future recommendations to you.
Warm regards,
Dressly Team
Reply from Dressly
Dear April,
Thank you for your lovely feedback. We’re so glad you enjoyed seeing all the outfits and had fun exploring Dressly.
Warm regards,
Dressly Team
Reply from Dressly
Dear Melissa Williams,
Thank you for your kind feedback. We’re delighted to hear that you find the app easy to use.
Kind regards,
Dressly Team
Need more input on shirt sleeve length
Need more input on shirt sleeve length
Wear prescription glasses could not do that in capsules
Preference for flat shoes not heels
August 13, 2026
Reply from Dressly
Dear Pam,
Thank you for your feedback! Details like sleeve length, flat shoes, and prescription glasses make a huge difference in everyday styling.
You can update your profile settings to prioritize flat footwear and your preferred top coverage. Saving the looks you love and skipping heels helps Dressly learn your taste faster.
We’re also actively working on expanding specific options like sleeve lengths in future app updates. If you'd like help updating your profile, please reach out directly at help@dreslly.world!
Kind regards,
Dressly Team
Good feminine choices
August 13, 2026
Reply from Dressly
Dear Isabella,
Thank you for your lovely feedback. We’re delighted to hear you found the feminine choices good and appreciated the selection.
Warm regards,
Dressly Team
Reply from Dressly
Dear Nini Coenen,
Thank you for your kind words. We’re glad to hear Dressly is good to know and appreciate you taking a moment to share that.
Warm regards,
Dressly Team
The ease of my selections and the…
The ease of my selections and the appropriateness of my choices.
August 13, 2026
Reply from Dressly
Dear Edward and Laura DeLisle’,
Thank you for your lovely feedback. We’re delighted to hear that the ease of your selections and the appropriateness of your choices stood out to you.
It’s wonderful to know Dressly is making the experience feel simple and well-suited to your style.
Warm regards,
Dressly Team
Reply from Dressly
Dear Jackie,
Thank you for sharing your feedback. We understand that the styles shown may not always match your personal taste, and we’re sorry the recommendations haven’t felt like the right fit. Your feedback is valuable and helps us improve the variety and personalization of our recommendations.
Warm regards,
Dressly Team
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