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Dressly Reviews 

9,229
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 7,497 reviews, reviewers had a great experience with this company. Customers frequently share that the support team is exceptionally helpful, friendly, responsive, and quick to resolve any account questions or concerns. Consumers genuinely enjoy the platform as a fantastic tool to discover new styles, learn about flattering colors, and find cute comfortable outfits easily. However, some customers also noted that the subscription and sign-up process can sometimes feel a bit confusing or overly complicated to navigate. A few reviewers additionally mentioned that the suggested clothing options were heavily geared toward shops based in the United States or lacked personalized tailoring features.

What people talk about most

User experience

Customers had positive experiences with user_experience, finding the application easy to navigate, fun, and... See more

Product

People report ambiguous experiences with product features and styling. On one hand, many reviewers praise the... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as very understanding,... See more

Response time

Clients share positive opinions on response time, highlighting prompt and efficient communication. Consumers... See more

Subscription

Reviewers mention ambiguous feedback about subscription, noting that it is not worth the cost and features... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hi, Been reviewing your suggestions. I mentioned I don’t like to emphasize my arms- seems most or many have short or sleeveless tops. Also, need suggestions for ‘older girls’, I’m 80!

Company replied

Rated 4 out of 5 stars

This whole process is set up great . I was never given the opportunity to state my current size of clothing so I’m not sure how this is gonna go.

Company replied

Rated 4 out of 5 stars

Although I never used the dressing and outfit choosing, I was very well treated when I canceled subscription. They responded within an hour and got it done. In addition they were very courteous and pr... See more

Company replied

Rated 5 out of 5 stars

I was a little bit upset not been able to see my outfit recommendations. As soon as I wrote my first email, the response was in a very short time. They gave me the attention and help with patient, no... See more

Company replied


Company details

  1. Stylist

Written by the company

Dressly is an AI personal shopping app that helps you buy clothes that fit. The app includes AI Body Scanner to understand your shape and AI Color Analysis to find colors that work for you. The Try On feature lets you see exactly how items look on your body before you buy — so you know the fit is right. You can also mix and match pieces with the AI Outfit Scanner, build capsules of clothes that coordinate, and keep everything organized in your Digital Wardrobe. The AI Assistant helps you navigate options along the way. Read Dressly reviews to see why people use it.


Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(9,229)

8,660 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Really awful

Really awful. I hated all of their suggestions. I could have used my time and money more wisely by searching Amazon myself. I asked the Ai stylist for bright, colorful teacher outfits and it gave me navy and brown old lady clothes. What a rip off.

August 9, 2026
Unprompted review
Dressly logo

Reply from Dressly

Dear Lisa,

We are truly sorry to hear that your experience fell short of your expectations, especially when you had specific style preferences in mind!

We take your feedback regarding our outfit recommendations very seriously. We assigned a dedicated agent who is actively reviewing your situation. Our agent will reach out to you directly via your registered email shortly to assist you and make things right.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Great outfits

Great outfits

August 9, 2026
Dressly logo

Reply from Dressly

Dear Shauna K,

Thank you so much for your lovely feedback. We’re delighted to hear you enjoyed the outfits.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

So far so good

August 9, 2026
Dressly logo

Reply from Dressly

Dear Mari,

Thank you for your lovely feedback. We’re glad to hear things are going well so far.

We hope Dressly continues to be a helpful and enjoyable experience for you.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Love it!!!!

August 9, 2026
Dressly logo

Reply from Dressly

Dear Kelly,

Thank you so much for your lovely feedback. We’re delighted to hear you love Dressly!

Your support means a lot to us.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

A fantastic tool

A fantastic tool to help you work out new styles that suit you without first having to buy

August 9, 2026
Dressly logo

Reply from Dressly

Dear Tracey,

Thank you so much for your lovely feedback. We’re delighted to hear that Dressly is helping you explore new styles that suit you before making a purchase.

It’s wonderful to know the tool is making style discovery feel easier and more confident.

Warm regards,
Dressly Team

Rated 1 out of 5 stars

This is a scam

This is a scam, don’t use their app or anything. If you want to get ripped off to get nothing back use their service.

August 5, 2026
Unprompted review
Dressly logo

Reply from Dressly

Dear Customer,

We are truly sorry to hear that you had a negative experience with our service. We take accusations like this very seriously and want to assure you that we are a legitimate business dedicated to providing quality styling recommendations.

Unfortunately, we cannot locate your account from this username. Please reach out to us directly at help@dressly.world with your registered email address. We would appreciate the opportunity to review your file, assist with your account, and address any billing concerns promptly.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Picking entire outfits

Picking entire outfits. I accidentally said not to an outfit I loved.

August 9, 2026
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Reply from Dressly

Dear Stacey,

Thank you for your lovely feedback. We’re glad Dressly could help with picking entire outfits, even if one was accidentally marked not to your favorite look.

We truly appreciate you taking the time to share your experience.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

I enjoyed the helpful hints about…

I enjoyed the helpful hints about accessories and how to make an impact by choosing different colors and styles.
Good food for thought with seeing outfits put together that might be suitable for me.

August 9, 2026
Dressly logo

Reply from Dressly

Dear Sandy,

Thank you for your lovely feedback. We’re so pleased to hear that the hints on accessories, colours, and styling ideas were helpful to you.

It’s wonderful to know the outfit suggestions gave you some good food for thought and may help you explore looks that feel suitable for you.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

It’s personalized to what suits you best

So far its very interesting and I’m excited to see the capsule

August 9, 2026
Dressly logo

Reply from Dressly

Dear Lily,

Thank you so much for your lovely feedback. We’re delighted to hear that Dressly is already feeling interesting and that you’re excited to explore the capsule.

We hope it continues to inspire you as you discover more.

Warm regards,
Dressly Team

Rated 4 out of 5 stars

Excited, can’t wait to see how this goes !

This whole process is set up great . I was never given the opportunity to state my current size of clothing so I’m not sure how this is gonna go.

August 8, 2026
Dressly logo

Reply from Dressly

Dear Dee,

Thank you for your thoughtful feedback. We’re glad you found the process well set up, and we appreciate you sharing your concern about not being able to state your current clothing size.

Your comment is helpful, and we’ll keep it in mind as we continue improving the experience.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Very easy to set up.

The app is very easy to set up.

August 8, 2026
Dressly logo

Reply from Dressly

Dear Julie Rittenhouse,

Thank you so much for your kind feedback. We’re delighted to hear that the app was very easy to set up.

Kind regards,
Dressly Team

Rated 1 out of 5 stars

Very frustrating refund process

Very frustrating refund process. They require you to complete certain steps before issuing a refund, but you apparently need to renew your subscription first just to access those steps. It feels like you’re being forced to pay more before you can even request your refund.

August 1, 2026
Unprompted review
Dressly logo

Reply from Dressly

Dear Banelle,

We sincerely apologize for the frustration this may have caused.

Please note that once a cancelled subscription reaches the end of its billing cycle, access to in-app account features naturally expires. However, renewing a subscription is never required to process a refund. Additionally, we want to clarify that we have specific refund policies in place, and we consistently follow them to ensure fairness and transparency for all users.

We can see that our support agent has already reached out to you with the next steps. Please check your inbox and reply to our latest email so we can assist you and finalize this for you as quickly as possible.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

It’s easy to follow

It’s easy to follow

August 8, 2026
Dressly logo

Reply from Dressly

Dear Karen,

Thank you so much for your kind feedback. We’re delighted to hear that Dressly is easy to follow.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

I’m impressed

I’m impressed

August 8, 2026
Dressly logo

Reply from Dressly

Dear Catalina,

Thank you so much for your lovely feedback. We’re truly glad to hear Dressly left such a positive impression.

Your support means a lot to us, and we’re delighted to have you with us.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

So far great!

Great choice of clothes and very through!

August 8, 2026
Dressly logo

Reply from Dressly

Dear Vickie,

Thank you so much for your lovely feedback. We’re delighted to hear you enjoyed the great choice of clothes and found Dressly very thorough.

It means a lot to know our service is helping make style choices feel clear and enjoyable.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Happy

I love the ideas they come up with

August 8, 2026
Dressly logo

Reply from Dressly

Dear Helen,

Thank you so much for your lovely feedback. We’re delighted to hear you love the ideas Dressly comes up with.

It means a great deal to know our suggestions are inspiring you.

Warm regards,
Dressly Team

Rated 4 out of 5 stars

Great Start

The colors collabs and outfits are cute and the prices are ya too bad

August 8, 2026
Dressly logo

Reply from Dressly

Dear Notta,

Thank you so much for your lovely feedback. We’re delighted to hear that you find the colors, collabs, and outfits cute, and that the prices feel just right.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

It was easy and hoping for new and…

It was easy and hoping for new and great clothes 😀

August 8, 2026
Dressly logo

Reply from Dressly

Dear Jaime,

Thank you for your lovely feedback. We’re so glad to hear the experience felt easy, and we love your excitement for discovering new and great clothes.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

They care enough to listen and help.

They listen, absorb the questions and requests and work with the customer to achieve a workable solution for everyone without rancor nor dismissiveness. Totally open-minded and kind. A rare find in today’s world.

August 7, 2026
Dressly logo

Reply from Dressly

Dear Tgk,

Thank you so much for your thoughtful words. We’re truly grateful to hear that you felt listened to and supported throughout the process.

Your kind mention of our open-minded and respectful approach means a great deal to us.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Simple explanation, good visualation

Simple explanation, good visuals and easy to understand. It just makes sense.

August 7, 2026
Dressly logo

Reply from Dressly

Dear Sherry,

Thank you for your lovely feedback. We’re delighted to hear that Dressly feels simple, clear, and easy to understand, and that the visuals help everything make sense.

Warm regards,
Dressly Team

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