Drewberry™ Reviews 

235
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally knowledgeable, patient, and professional when guiding them through various policy options. People truly appreciate the clear, prompt communication and efficient support received throughout the entire application process from start to finish. However, some reviewers noted that certain application procedures felt a bit complex or moved noticeably slower than expected. A few individuals experienced occasional frustrations or minor challenges when dealing with specific updates, follow-ups, or policy requirements. Despite these occasional delays, consumers generally felt well supported and remained satisfied with the overall outcome of their insurance setup.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising advisers for providing an exceptionally smooth,... See more

Service

Reviewers mention positive feedback about service, noting that protection experts provide prompt, thorough,... See more

Customer service

People report positive experiences with customer service, highlighting that advisers are knowledgeable,... See more

User experience

Consumers find user experience to be an exceptionally smooth and reassuring process from start to finish.... See more

Response time

Customers consistently note positive experiences with response time, highlighting prompt and clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Joolz and Alex were incredibly helpful throughout the process of setting up our policy for myself and my partner. They were clear, patient, and professional from start to finish, taking the time... See more

Rated 5 out of 5 stars

Once again, Alex Weir has done a fantastic job with our annual health insurance renewal, saving us thousands of pounds by switching providers. We can't speak highly enough of the service provided by D... See more

Rated 5 out of 5 stars

Rauri was very helpful in helping me set up my income protection insurance, explained all of my options and the differences between each policy. He made the whole process very stress free and easy. I... See more

Rated 5 out of 5 stars

All round exceptional service. Darren went above and beyond to ensure I was matched to the best provider to suit my needs. Kept me on track and felt supported throughout the process. Highly recommend... See more


Company details

  1. Income Protection Insurance Company

Written by the company

We are a fast-growing UK advisory firm with offices in London and Brighton. We specialise in providing advice to individuals and corporate clients on a range of products from life insurance, income protection, health insurance, keyman insurance and employee benefits including workplace pensions. Our ethos is to provide the best possible service demonstrated by the growing number of 5-star rated reviews with over 98% of our clients saying they would recommend us.


Contact info

4.9

Excellent

TrustScore 5 out of 5

235 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(235)

58 reviews in the last 12 months

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Rated 5 out of 5 stars

Income protection

I was recommended Drewberry insurance for an income protection quote. I dealt with Samantha and oliver who assisted me in setting up the insurance policy. I found them both to be very informative and helpful. They kept fighting to ensure I was happy with the terms agreed for my policy. Overall I am very happy with the experience.

September 2, 2025
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Rated 5 out of 5 stars

Good broker

Pretty straightforward, patient with some complexity my side, and when something didn't go quite as planned they took extra measures to ensure nothing went off the rails. Aidan and Fiona very competent.

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Aidan and the team were fantastic

Aidan and the team were fantastic, really helped guide me through my options, were incredibly patient with my relentless questioning and sent me so many different options to look through, guiding me through each step of the way. Really top notch customer care.

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Professional service

Professional, friendly and competent sums it up. Their response was quick and the whole process simple. I would highly recommend Drewberry Insurance to anyone.

July 28, 2025
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Rated 5 out of 5 stars

Extremely helpful

Extremely helpful. Found me a comprehensive policy for my needs and explained everything with patience. Made everything smooth and simple, can’t recommend them enough!

Thank you Dianne!

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great service, would recommend!

Darren and Oliver have been incredibly helpful in helping me choose the right insurance policy for my specific set up as a sole company director. Great service from beginning to end, would highly recommend!

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Ben! :)

I was very impressed with Drewberry. Ben was remarkably helpful, answering my many, many questions and explaining everything really clearly. For the first time ever, I feel like I really understand what I'm getting with my cover. It was also really nice that there was no pressure or pushing to purchase the insurance and that he was able to offer some additional tips and information that I'd never have thought to ask. Overall, very polite, helpful, knowledgeable and he's found me a fantastic policy that meets all my needs.

July 9, 2025
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Rated 5 out of 5 stars

Fautless service.

Fast response time to my query and a very professional, friendly and informative interaction from Alex. Policy set up within 24 hours with great communication throughout.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Drewberry and Samantha were fantastic…

Drewberry and Samantha were fantastic in helping me setup a loss of income policy. She was always very informative with excellent knowledge of the products on offer and kept me updated with changes in the policies and the premiums.

I would highly recommend both.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great lady Dianne

Dianne went above & beyond to source me the perfect medical insurance. She listened to my needs, guided me with a couple of options and it was then up to me to decide which one would be best for my needs and my pocket. She was readily available whenever I had questions and her email responses was very swift too. Always happy to help. She is definitely an asset to Dewsbury.

June 1, 2025
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Rated 5 out of 5 stars

Rauri Taylor

Rauri Taylor, provided me with all the help, research and support required to establish a comprehensive policy, competitively priced in what feels like a very volatile market place. I thank Rauri, for his attention to detail and ability to seemingly always being able to provide whatever is requested.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience from start to finish! All members of the team supported me throughout and could not have done enough to help guide me through. I thoroughly recommend Drewberry and can not fault them.

May 13, 2025
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Rated 5 out of 5 stars

Utmost professionalism and excellent customer service

Everyone I have had the pleasure of speaking to at this company were very professional, worked around my working hours.

The advice and service I got from Aidan was exceptional. He managed to find the best product for me after other providers could only give me cover with exclusions and at a higher premium, and tailored his searches for our needs.

March 26, 2025
Unprompted review

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