Drewberry™ Reviews 

235
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally knowledgeable, patient, and professional when guiding them through various policy options. People truly appreciate the clear, prompt communication and efficient support received throughout the entire application process from start to finish. However, some reviewers noted that certain application procedures felt a bit complex or moved noticeably slower than expected. A few individuals experienced occasional frustrations or minor challenges when dealing with specific updates, follow-ups, or policy requirements. Despite these occasional delays, consumers generally felt well supported and remained satisfied with the overall outcome of their insurance setup.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising advisers for providing an exceptionally smooth,... See more

Service

Reviewers mention positive feedback about service, noting that protection experts provide prompt, thorough,... See more

Customer service

People report positive experiences with customer service, highlighting that advisers are knowledgeable,... See more

User experience

Consumers find user experience to be an exceptionally smooth and reassuring process from start to finish.... See more

Response time

Customers consistently note positive experiences with response time, highlighting prompt and clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Joolz and Alex were incredibly helpful throughout the process of setting up our policy for myself and my partner. They were clear, patient, and professional from start to finish, taking the time... See more

Rated 5 out of 5 stars

Once again, Alex Weir has done a fantastic job with our annual health insurance renewal, saving us thousands of pounds by switching providers. We can't speak highly enough of the service provided by D... See more

Rated 5 out of 5 stars

Rauri was very helpful in helping me set up my income protection insurance, explained all of my options and the differences between each policy. He made the whole process very stress free and easy. I... See more

Rated 5 out of 5 stars

All round exceptional service. Darren went above and beyond to ensure I was matched to the best provider to suit my needs. Kept me on track and felt supported throughout the process. Highly recommend... See more


Company details

  1. Income Protection Insurance Company

Written by the company

We are a fast-growing UK advisory firm with offices in London and Brighton. We specialise in providing advice to individuals and corporate clients on a range of products from life insurance, income protection, health insurance, keyman insurance and employee benefits including workplace pensions. Our ethos is to provide the best possible service demonstrated by the growing number of 5-star rated reviews with over 98% of our clients saying they would recommend us.


Contact info

4.9

Excellent

TrustScore 5 out of 5

235 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(235)

58 reviews in the last 12 months

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Rated 5 out of 5 stars

Life insurance review

Samantha was very helpful indeed. She was also extremely patient with me and took the time to ensure I understood the product properly.

February 28, 2024
Unprompted review
Rated 5 out of 5 stars

Ben Brooks

Ben, my advisor was excellent. Authoritative, personable, and well informed. He assisted me in making a choice I was happy and comfortable with.

February 8, 2024
Unprompted review
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Rated 5 out of 5 stars

I had such a lovely experience from…

I had such a lovely experience from enquiring, all the way up to finalising the setup of my policy. I had the pleasure of dealing with Alex, and he was beyond helpful throughout. I don't think I've had better customer service anywhere else!

January 30, 2024
Unprompted review
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Rated 5 out of 5 stars

Having spoken to Drewberry they were…

Having spoken to Drewberry they were very kind as well as finding me a suitable quote for my Life Insurance. They acted professionally and they were very easy to talk to especially by explaining about a better product and the company that will be suitable for you including affordability. They also took the time to help you understand everything about the Life Insurance including the benefits. They were the perfect people to guide you and made it comfortable to speak freely.

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

Professional

Sam listened to my requirements, gave sound recommendations and respected my decision. That is good service! Thank you.

January 25, 2024
Unprompted review
Rated 5 out of 5 stars

Informative and helpful

Rauri was efficient and knew his subject. I felt like I'd been well informed and knew my options. Very patient with all the information required. Glad to have this sorted. Thank you.

November 23, 2023
Unprompted review
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Rated 5 out of 5 stars

Exactly what I needed

Working with the Drewberry team and specially with Ben Brooks have been a real pleasure.

They have been fully supportive. They gave me absolutely any piece of information I needed to setup the policy, including options, advice and answering all my questions.

No doubt, I really recommend Drewberry for any type of insurance you or your company are after.

November 21, 2023
Unprompted review
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Rated 5 out of 5 stars

Alex was kind and understanding with…

Alex was kind and understanding with our application and advised us accordingly. Alex always kept in touch on any documentation that was sent, so questions and explanations were not a problem. Will definitely recommend Alex to my family and friends.

October 16, 2023
Unprompted review
Rated 5 out of 5 stars

Really great experience

Really great experience, Danny assisted with all my questions, managed everything well, was warm and friendly as well as expert. I feel confident that I have a plan which reflects my needs for also the best price. I would definitely recommend this service.

October 13, 2023
Unprompted review

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