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Drift Reviews 1,073

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TrustScore 3.5 out of 5

3.3

Flavours, Fragrances and Aroma Supplier
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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the product's quality and design, finding the scents enjoyable and long-lasting. People also found the ordering process easy and appreciated the variety of choices available. Some users have been loyal subscribers for years, valuing the convenience of the subscription model and the consistent delivery of new fresheners. However, a significant number of people were dissatisfied with the subscription aspect, often feeling forced into it or finding it difficult to cancel. Some customers reported issues with orders, including incomplete shipments or issues with billing. There were also mixed opinions on the product's scent strength, with some finding it too subtle or inconsistent, while others praised its effectiveness.

What people talk about most

Product

Clients share ambiguous opinions on product. While many consumers praise the product, highlighting its... See more

Quality

Consumers find quality to be ambiguous, with some praising the products as incredible, high-quality, and... See more

Subscription

People report negative experiences with subscription, often feeling tricked into them without clear consent.... See more

Order

Customers had negative experiences with order. Many reviewers report issues such as orders arriving... See more

Cancellation

Reviewers highlight negative aspects of cancellation. Many consumers report that the online cancellation... See more

Based on these reviews

Rated 3 out of 5 stars

While the first scent was enjoyable, personally, most of the scents don’t have a noticeable aroma. Meaning , I’m not aware of the scent. It may be me not noticing how my car smells different or not aw... See more

Rated 3 out of 5 stars

ability to buy what i wanted was good, but defaulting into a subscription is annoying and has too may clicks to cancel. we should have the option of turning the order into a subscription if we want no... See more

Rated 3 out of 5 stars

My last delivery leaked to half a bottle. I sent to you my request to discontinue my subscription. I also don't appreciate the lack of contact number 😤 your prompt consideration in this matter is... See more

Company details

  1. #32 of 32 best companies in Flavours, Fragrances and Aroma Supplier
  2. #7 of 7 best companies in Candle Store
  3. #84 of 91 best companies in Car Accessories Store
  4. #30 of 30 best companies in Cosmetics and Perfumes Supplier
  5. #51 of 52 best companies in Perfume Store

About Drift

Written by the company

What is Drift?

Written by the company

Drift is a premium car air freshener subscription service rethinking the way car fragrance lives in modern spaces. Those little travel companions dangling from your rearview mirror? They’ve gone untouched by time. While automotive design has evolved into sleek, refined interiors, traditional car air fresheners have remained dated — both in design and ingredients.
Fragrance is personal. It’s emotional. It should reflect who you are and create a joy-inducing experience, free from questionable chemicals. We believe the scents that fill your car deserve the same intention as the space itself.
Drift creates long-lasting car fresheners using high-quality essential oil blends that are safe for children and pets. Our signature designs pair sustainably sourced alder wood and organic stone with clean, elevated fragrance to complement — not clutter — your interior.
Beyond the road, Drift also offers home fragrance solutions including scent diffusers, candles, and room sprays, extending your signature scent from car to home.
From car scent subscriptions to modern home fragrance, Drift is on a journey to create immersive atmospheres that harmonize with the open road — and with the spaces you live in every day.

Contact info

Meet Scentbird

Our parent brand offering designer fragrance delivery.

3.3

Average

TrustScore 3.5 out of 5

1K reviews

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Rated 2 out of 5 stars

I wrote a message and sent it and no…

I wrote a message and sent it and no response. I put my freshener in my car and you can’t even smell it so disappointing. I waited for the weather to get better where I live before putting it in my car. Needless to say I will not be ordering anymore. Ty

February 2, 2026
Rated 1 out of 5 stars

Sents are too sweet and artificial in…

Sents are too sweet and artificial in smell

April 21, 2026
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Reply from Drift

Hi Mary! We're so sorry you weren't satisfied with the scent of the freshener you received. We do offer an assortment of different scents and would be happy to choose one right for you based on your preferences. Please send us an e-mail to support@drift.co so we can try to make this right!

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