DrillEasy Reviews 

15
•
TrustScore 2 out of 5

2.0

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Company details

  1. Business Services

Information provided by various external sources

Welcome to Drill Easy Shop Products. Specialist drilling products for porcelain, ceramic and glass tiles for 30 years. Drill Easy sell across the UK Europe.


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2.0

Poor

TrustScore 2 out of 5

15 reviews

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2.0

All reviews

(15)

1 review in the last 12 months

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Rated 1 out of 5 stars

Bought two drill bits from DrillEasy…

Bought two drill bits from DrillEasy last year for drilling a 10mm glass aquarium.

I set up a suction guide I had purchased online & a small water pump that plugged into it to keep the bit cool & started drilling, after about 5 minutes I quickly realised that it was a lot harder than it should be, but I carried on, about 20 minutes later I was starting to wonder if it would ever get through but it did eventually, when I looked at the drill bit after, it was pretty much smooth so obviously why it took so long.

I bought these as they were advertised as lasting 20-30 times longer than cheap bits & they weren't cheap, roughly 3 x the price of a cheap bit.

For my second hole I decided to buy a cheap £7 Silverline bit online & wow what a difference, it took all of 5 minutes to do exactly the same hole it took me nearly half an hour to drill with the 'DrillEasy 20-30x longer life' drill bit.

I spoke to Tony from drill easy who told me he had never had a customer like me in 32 years & blocked me.

In my opinion all DrillEasy do is buy cheap bits from China, re-sell them in the UK & claim they are 20-30 times better than cheap bits, which again in my opinion is not the case, especially for glass which is notoriously hard to drill.

All in all a lesson learnt & in future ill just buy the cheapest bit I can find.

March 27, 2018
Unprompted review
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Rated 5 out of 5 stars

Excellent service

Excellent service. One item on the initial order was sent incorrectly, however one email later and the incorrect item was dispatched first class and the incorrect item given F.O.C. Cheers I'll order again.

March 16, 2018
Unprompted review
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Reply from DrillEasy

Thanks for using our services Malcolm and sharing your thoughts about our business.

Tony

Rated 5 out of 5 stars

a good selection of diamond core bits

a good selection of diamond core bits, web site was easy to manoeuvre, The check out and payment was difficult to use unless PAYPAL was the method of payment. Unless I missed the box to select payment method this would be an issue for none PayPal people. .

March 5, 2018
Unprompted review
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Reply from DrillEasy

Thanks for the great review and comments on PAYPAL. You don't have to have a PAYPAL Account to pay and can use your credit or debit card through PAYPAL.
I will make it more obvious.
Cheers
Tony

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Rated 5 out of 5 stars

Drilleasy where very helpful when I …

Drilleasy where very helpful when I asked for advice, the drill cutter was dispatched promptly I received it the next day as promised, and the best bit it did the job very well and cut through my paving slabs with ease, very please thank you regards Mike D from Surrey.

December 13, 2017
Unprompted review
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