Drinks.ng Reviews 

Your service was fast. I haven’t even finished ordering online before one of your representatives called me to assist me with my order. And you work on weekends. That’s a plus. But you should have more friendly staff. The lady that attended to me wasn’t friendly at all. I guess she was having a bad day. But apart from that it was excellent service. I hope to buy more drinks

exactly as shown on the online store.. 5 stars for drinks.ng

Ordered all I needed without issues. Chose the transfer to bank option. Biggest shock was that delivery happened same day (about 6 hrs later). Awesome!

Ordered a drink and didnt know it couldnt be delivered at less than a 30k order. Customer service girl was dismissive and borderline rude. I asked for a refund and she accepted. Havent heard back from drinks.ng since. Your service really sucks. I would never recommend it to anyone.

Drink is original...

Improve on the payment methods. All failed except for the QR code which worked very fine.....

Really Great Service!
Called last minute on Friday evening about 6:30pm to pick up drinks I just bought. They close at 6pm or so but the representative on the phone (a kind lady) made sure we got our drinks even though we got there about 7:35pm (last minute rushing). They were very accommodating even offering a drink while the car was coming to pick up. Really great service! Thanks
-Idowu

I love the fact that you send mail time to time to update on the status of my order. And the good promos you have are fantastic.

I will want you to adjust your system so customers are not automatically debited for delivery even when the order is not up to 30k.

But apart from that, i had a nice experience.

Your website should after ordering say how many days until delivery.
Also if drinks are not readily available but only available for pre-order, it should clearly be stated.

Apart from these corrections, I think your service is awesome and commendable.

my disapointment knows no bounds. i will not be recommending this service nor will i patronise you ever again. the only reason i will not being a social media campaign and tv mention is because my money was refunded in d=good time. i was embarrased and ridiclued because of your poor service. am not sure i can ever change my mind.

Just terrible - and sadly so because this has so much potential.

Scenario 1: Ordered online for a birthday and it did not arrive till the next day. Called to verify the wine was received - and it wasn't - and that destroyed the 'surprise' experience. Called customer service and was attended to by a rude boy with a British accent. Part of the conversation was why am I upset when it's not a significant amount I spent.

Scenario 2: Another birthday order about a year later. I order online (on a very bad website that seems to get worse) and I do a direct transfer payment. I get a call from a lady who casually says she called to say they only deliver when the order is over N30,000. No notification on the site. I should come pick up the order as that's the only option. I ask for a refund and I am waiting to get it at the moment.

Wish I could give a half-star....

I was impressed I wasn't called for directions. The dispatch rider just called the he was outside the gate, fast service. But one item was sold out and I called and they explained perfectly. Already recommending to everyone. I can't wait to order, please stock your cocktail mixers. God bless

If it's possible to give half star I would love to do that. Information on their website is misleading. I ordered for 2 bottles of wine, and checked out successfully, only for me to call to know when the wine will be delivered, and I was told it can't be delivered because my order isn't up to ₦30k. Question. Why/How was I able to checkout with order less than ₦30k if that's their policy. Why did I get an auto confirmation that the drinks will be delivered????? What if I didn't call.... I would have waited endlessly. Still waiting for my refund.

Timely delivery. However, I ordered red cups and they came dirty.

I made an order and the first sales person that spoke with me said delivery will start the following day.
I called the following day to follow up and I was told it wouldn't be delivered again because I ordered 15 bottles and had to be refunded.
If I could not order up to that quantity, I should have been told. Anyway, I understood it was a promo from Guinness maybe that was why i was treated in such way.
The service was crap

You cancelled my Order after i made a payment which i was not happy at all.

Ordered around 3.00 pm, and order delivered around 6.30. Would have rated them 5 stars but for what I considered to have been a pretty daft call asking that I confirm I had paid - information one would expect them to have.