drinkshouse247.co.uk Reviews 

21
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Rezaei and his team were a pleasure to work with. They have a wonderful selection of wines and champagnes. Delivery was prompt, as was communication and follow up. I highly recommend them!

Company replied

Rated 1 out of 5 stars

Where is my order to be delivered to 27 Long Cross Felton BS40 9yh no one as acknowledged me took my money company put postcode code BS11 OHG where did that come from. No refund no goods being ignor... See more

Company replied

Rated 5 out of 5 stars

It was an amazing experience! I ordered champagne I received less than 3 hours with a very nice packaging Recommended

Rated 5 out of 5 stars

Very random I live in Devon and wanted to treat my sister in London. I googled wine delivery and they were the third, I was sceptical but went with it anyway I rang them and ordered what I wanted. The... See more

Company details

  1. Liquor Store
  2. Brewery
  3. Catering Food and Drink Supplier
  4. Corporate Gift Supplier
  5. Food Products Supplier
  6. Wine Store

Written by the company

London's go-to for 24/7 luxury alcohol delivery | Premier wine, champagne & gift sets delivered in as little as 30 minutes! Perfect presents Award-winning selection of wines, champagnes & spirits. Same-day London delivery. Bespoke gift hampers for Birthday, Anniversary & event orders.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

21 reviews

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4.5

All reviews

(21)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rezaei and his team were a pleasure to…

Rezaei and his team were a pleasure to work with. They have a wonderful selection of wines and champagnes. Delivery was prompt, as was communication and follow up. I highly recommend them!

July 16, 2026
Unprompted review
drinkshouse247.co.uk logo

Reply from drinkshouse247.co.uk

Thank you Robert for your kind feedback, It was a pleasure for us to serve you. Much Appreciated

Rated 5 out of 5 stars

Super service

Super service! 100% recommend and will use again.

July 11, 2026
Unprompted review
drinkshouse247.co.uk logo

Reply from drinkshouse247.co.uk

Thank you so much for your lovely review! We’re delighted you had a great experience and really appreciate your recommendation. We look forward to serving you again soon.

Rated 5 out of 5 stars

Fast

Fast, reliable, and great prices! Drink House 247 never disappoints

October 18, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience! I ordered champagne to surprise my friend and it arrived incredibly fast and well-packaged. The delivery driver was polite and professional, and the bottle was perfectly chilled and ready to serve. Great selection of premium drinks, easy checkout, and reliable service highly recommend for any last-minute celebration or special occasion!

October 4, 2025
Unprompted review
Rated 1 out of 5 stars

Unfortunately zero is not an option

Unfortunately zero is not an option. No delivery, no one answers the phone or responds to emails. Is it real? Do they care?

June 25, 2025
Unprompted review
drinkshouse247.co.uk logo

Reply from drinkshouse247.co.uk

Dear Richard,

Thank you for your feedback, and we sincerely apologise. We completely understand your frustration — a 3-day delay is not the standard we hold ourselves to, and we’re sorry we let you down on this occasion.

We also want to apologise that you weren’t able to reach us during this time. That is not the experience we want any customer to have, and we take full responsibility for that oversight.

We have refunded your delivery charge in full as a gesture of our sincere apology, and we hope this goes some way towards making things right.
We are a real, dedicated team that genuinely cares about every order we send out — your experience has been taken on board and we are working to ensure it doesn’t happen again.

We’d love the chance to restore your confidence in us. If there is anything further we can do, please don’t hesitate to reach out directly at Sales@drinkshouse247.co.uk.

Warm regards,
The Drinks House 247 Team

Rated 1 out of 5 stars

My order of Guinness and vodka had no update of my order for Bristol

Where is my order to be delivered to 27 Long Cross Felton BS40 9yh no one as acknowledged me took my money company put postcode code BS11 OHG where did that come from. No refund no goods being ignored

July 26, 2024
Unprompted review
drinkshouse247.co.uk logo

Reply from drinkshouse247.co.uk

Dear Anne,
Thank you for taking the time to leave a review. We’re sorry to hear about your experience and would like to provide some clarity on what occurred.

Upon reviewing order #13365 (placed 26 July 2024), our records show that the shipping address entered at checkout was:
Brigitte Farrelly
27 Long Cross, Bristol, BS11 0HG
This is the postcode our system received — we dispatch exactly to the address provided during checkout and are unable to alter it independently. As you can see from our email correspondence on 30 July, as soon as we were made aware of the discrepancy, we responded promptly, confirmed the address on file, arranged redelivery, and as a gesture of goodwill refunded your delivery fee in full.

We’re genuinely pleased the order did reach its destination and that Brigitte was able to enjoy her birthday gift. We always strive to go the extra mile when issues arise, and we feel we did so here.
We hope you’ll consider revisiting your review in light of the above — we’d love the opportunity to show you the high standard of service we work hard to deliver every day.

Warm regards,
The Drinks House 247 Team

Rated 5 out of 5 stars

Very random I live in Devon and wanted…

Very random I live in Devon and wanted to treat my sister in London. I googled wine delivery and they were the third, I was sceptical but went with it anyway I rang them and ordered what I wanted. They sent a link to my phone which was bazaar. Hey ho! They said it would be there within 30 minutes. It was I will definitely use you again. In these strange times this is the way to go.

January 16, 2021
Unprompted review
Rated 5 out of 5 stars

Great

Quick, responsive, accurate and so polite and professional and great communication

March 12, 2019
drinkshouse247.co.uk logo

Reply from drinkshouse247.co.uk

We pride ourselves on being the most reliable international gifting partner in London.

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