Synapse Reviews 340

TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

I absolutely love Synapse as a product but for the life of me they no longer carry it in stores nearby. Really happy to have found the online site; looking forward to my order's arrival!

Rated 1 out of 5 stars

Synapse cancelled my order with no explanation. I emailed them days ago to ask why they refunded it without saying why, and they have yet to respond.

Rated 5 out of 5 stars

I continue to enjoy my Synapse energy and focus drinks. They give me energy without making my heart rate skyrocket which is super important to me as I am 50 and have high blood pressure.

Rated 1 out of 5 stars

I ordered a 4 pack which was damaged in delivery. The box was rooted and 2 of the cans were crushed and empty. I reached out multiple times with photos explaining the situation, asking if there was... See more

Company details

Information provided by various external sources

Synapse is the world’s first ready-to-drink natural nootropic supplement. Enhance endurance, sharpen precision and feel the intensity within.


Contact info

3.3

Average

TrustScore 3.5 out of 5

340 reviews

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Rated 3 out of 5 stars

Poor customer service

I have some questions about the product. I tried sending a message on the website, calling the phone number and sending a Facebook message and didn’t get any response back.

September 17, 2020
Unprompted review
Rated 4 out of 5 stars

It was okay

It was okay

While I enjoyed the clean ginger flavor, I didn't notice any other changes to my mood and/or energy. Perhaps I'll have to try it out again.

September 17, 2020
Unprompted review
Rated 5 out of 5 stars

Very excellent purchase!

This product turned out to be the best purchase I have made in recent years! It not only managed to fine-tune my mind but, I was also more aware and alert with my surroundings.

September 17, 2020
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Poor customer service, never received a response to my email. Was planning to resubscribe once I found employment but cannot trust your company and will not be recommending it to others. Stay safe everyone.

September 17, 2020
Unprompted review
Rated 5 out of 5 stars

Nothing bad happened

Nothing bad happened. The product tastes really good and healthy better than soda. I can get this once a week but in the meantime. I recommended these product to other people who are interested in getting healthy and good shape.

September 17, 2020
Unprompted review
Rated 3 out of 5 stars

The product and delivery were great but...

The product and delivery were great. My issue is customer/business communications. I wrote a message to the organization regarding what I thought was a great synergy between our two companies. We're both named Synapse, we're in non-competing industries, and you can sell product while we have fun with the serendipitous coming together of our company names and goals. It's a marketing dream. Never heard a word. Even if it's, "We're not interested", which we're fine with, it still warrants a message back.

September 17, 2020
Unprompted review
Rated 1 out of 5 stars

You forgot to send my case

You forgot to send my case. Then you did and refunded which was nice, but it took awhile to send. 3 cans were busted and spraying when it arrived. Tasted awful. Felt nothing on focus or energy. Still have several and you just now asked me for a review months ago? Couldn't reach you by text, messenger or phone. Very unprofessional company. Seemed a bit shady, surprised I even received anything?

September 17, 2020
Unprompted review
Rated 4 out of 5 stars

Easy to deal with

The ordering process was easy. Shipping was super fast. Ingredient label is appealing. But... The taste just wasn’t for me. I chilled it nice and cold, and tried my best, but I couldn’t get past the taste and through the can. Keep up the hard work, hope you all find the perfect customer base!

September 17, 2020
Unprompted review
Rated 5 out of 5 stars

Tastes great

Tastes great. Was able to drink in morning and before workout. It did the trick.

September 17, 2020
Unprompted review
Rated 4 out of 5 stars

Great product

Great product, can feel a perceived difference in my energy and focus. Perfect alternative to caffeine!

September 17, 2020
Unprompted review
Rated 5 out of 5 stars

I absolutely love Synapse!

I absolutely love Synapse!! My husband is a strict red bull drinker, everyday, and after trying these he had me order TWO 12 packs. They provide all day energy with zero crash or jitters!! And no weird after taste like most energy drinks!

September 17, 2020
Unprompted review
Rated 5 out of 5 stars

While I only got the 4-pack sample…

While I only got the 4-pack sample pack, I felt like this gave me more energy and clarity without caffeine than other heavily caffeinated beverages. I would love to see how my body reacts to it on a month run. I’d prefer to purchase it in a physical store so I can get it when I want and won’t have to wait for the sometimes finicky USPS delivery dates.

5/5

September 17, 2020
Unprompted review

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