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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional approach, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding support they receive. The service provided is frequently described as efficient and easy to use, with consumers noting the quick response times and the smooth user experience, particularly with the user-friendly online portal. However, some customers also noted issues with transparency and communication, specifically regarding unexpected reductions in credit lines without clear rationale or timely statements. A few other people also felt that the initial setup process could be somewhat complicated, and some encountered obstacles when trying to reach an agreement on a credit line.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its excellence, helpfulness, and... See more

Staff

Customers had positive experiences with staff, consistently praising their professionalism, responsiveness,... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers highlight the system's... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the professionalism,... See more

Response time

Users describe positive interactions with response times. Customers consistently praise the promptness and... See more

Based on these reviews

Rated 5 out of 5 stars

The company is doing everything as promised. Their process to pay each invoice is a little bit over-complicated, as they require a 20% pre-payment and an e-Sign for each invoice. They could just s... See more

Company replied

Rated 5 out of 5 stars

Drip Capital has been very easy to work with. Very professional and quick to respond to our needs. They are constantly trying to find new solutions to our challenges as a distributor. I highly reco... See more

Company replied

Rated 5 out of 5 stars

Once we got through the set up process which was somewhat complicated everything was fine and all people involved were very helpful

Company replied

Rated 5 out of 5 stars

Drip Capital delivered fast, hassle-free funding for our international trade needs. Their platform is easy to navigate, and the team is responsive and very helpful. Funding was faster than expected, w... See more

Company replied


Company details

  1. #49 of 103 best companies in Financial Institution

Written by the company

Drip Capital is a financial technology company building modern infrastructure to make trade finance and B2B commerce easy and accessible for small businesses worldwide. Its AI native, predictive underwriting, and processing engine streamlines credit assessment and automates end-to-end transaction workflows. To date, Drip has facilitated more than $9 billion in cross-border trade for 11,000 businesses across 100+ countries. Working to close the $2.5 trillion global trade finance gap, Drip enables small and midsize businesses to trade with confidence across borders. The company has built a strong partner ecosystem—including leading capital providers such as Barclays, TD Bank, and the IFC, as well as logistics firms, insurance brokers, and B2B invoicing platforms — to expand distribution and impact. Drip is backed by global investors including Accel, Sequoia, Wing VC, Sumitomo Mitsui Banking Corporation, GMO Payments, TD Bank and Y Combinator.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

95 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Drip is super easy and fast for…

Drip is super easy and fast for payments! 1-2-3 and its done!

Service is excellent, always helpful!

February 4, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for the great feedback!

We’re glad to hear that you find Drip Capital easy and fast to use for payments. Making the process simple and efficient for our customers is always our goal.

We truly appreciate your trust and look forward to continuing to support your business.

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Rated 5 out of 5 stars

5 star experience!

5 star experience!

The team including Nikhil, Deep and Sherry are always so friendly and helpful!

Highly recommended!

March 3, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you! We’re happy to hear about your positive experience. Nikhil and Sherry will be especially happy to know their support made a difference.

We truly appreciate your recommendation and look forward to continuing to support your business.

Rated 5 out of 5 stars

Reliable Partnership

We have been dealing with Drip capital since 3 years and great experience with every transaction and since Kaustav Das has joined it made a big difference in understanding our needs and helping us in our finances, We have a peace of mind because of Drip at US and India level.

December 26, 2025
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for your continued trust over the past three years.

We’re glad to hear that your experience across transactions has been consistently positive, and that Kaustav’s support has made a meaningful difference in understanding your needs and strengthening your financial operations. Providing peace of mind across borders is something we’re proud to support.

Thank you for choosing Drip Capital as your financing partner. We truly value your long-standing relationship with us.

Rated 5 out of 5 stars

Awesome Company!

We have had a very positive experience with Drip Capital over the last two and a half years that we've been utilizing their services. Their portal is very user friendly, their customer service is top notch, and most importantly, their turnaround time has been really quick enabling us to get funds to our suppliers in a very timely manner. I would highly recommended them!

September 12, 2025
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for sharing your experience. We’re glad to hear that our portal, customer service, and quick turnaround times have supported your operations over the past two and a half years, especially in ensuring timely payments to your suppliers.

We appreciate your recommendation and value your trust in Drip Capital, and look forward to continuing our partnership.

Rated 5 out of 5 stars

good communication

good communication

February 27, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for your feedback.

We’re glad to know that you’ve experienced clear and effective communication.

Thank you for choosing Drip Capital. We appreciate your trust.

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Rated 5 out of 5 stars

Drip Capital is a company that is tuned…

Drip Capital is a company that is tuned into its customers needs and has great customer service. They are decent, understanding and are available when needed. I would recommend Drip Capital to all who are looking for supply chain financing.

February 26, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for sharing your feedback. We’re glad to hear that our team has been attentive to your needs and consistently available to support you. We appreciate your recommendation and value your trust in Drip Capital.

Rated 4 out of 5 stars

be able to get extended terms on…

be able to get extended terms on supplier payments

February 26, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for your feedback.

We’re glad to know that the extended supplier payment terms have been helpful for your business.

Thank you for choosing Drip Capital as your financing partner.

Rated 5 out of 5 stars

Financing Partner

Drip Capital team try to understand their client business model and accordingly help the client in best possible way. Most importantly the relationship manager keep in touch with us regularly and support us where ever we need help like uploading of documents, submitting our financial documents etc.

February 27, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for sharing your experience.

We’re pleased to hear that the team has taken the time to understand your business model and provide the right support along the way. Staying connected and assisting with documentation and processes is an important part of how we serve our clients.

Thank you for choosing Drip Capital. We truly value your trust and partnership.

Rated 5 out of 5 stars

Finance Assistance in a future of unknowns

Drip Capital helped assist us in our time of need. There were no hidden fees and the timeliness from request to processing payment was minimal. Would recommend using this company to anyone.

June 30, 2025
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for your feedback.

We’re glad we could support you when it mattered most and provide a clear and timely experience. Transparency and responsiveness is something we’re committed to delivering every time.

We truly appreciate your recommendation and thank you for choosing Drip Capital as your financing partner.

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Rated 5 out of 5 stars

Support That Moves With You

Working with Drip has been more than just a financial transaction... it has felt like building a relationship based on trust and mutual respect.

From the first conversation, their team took the time to truly understand our business, growth goals, and the challenges of scaling. We never felt like just another account. There was clarity, transparency, and a genuine willingness to find solutions that made sense for us.

In moments where timing and flexibility matter most, their responsiveness and professionalism gave us confidence. That kind of support creates peace of mind, and that’s invaluable when you’re running and growing a company.

We’re grateful for the partnership and the human approach behind it. It’s rare to find both efficiency and empathy in the same place.

February 24, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for taking the time to share such a thoughtful review.

We’re glad to hear that your experience with our team has been defined by trust, clarity, and responsiveness. At Drip Capital, we believe that effective financing starts with understanding each business and the realities of how it operates and grows.

It means a great deal to know that our team’s approach has helped provide the confidence and flexibility you need while scaling your company. We truly value the partnership and appreciate the trust you’ve placed in us.

We look forward to continuing to support your journey ahead.

Rated 5 out of 5 stars

Reliable Partner with Outstanding Support

We’ve had a very positive experience working with Drip. At every level — from day-to-day service to strategic business support — the team has been responsive, professional, and genuinely committed to helping us succeed.

What stands out the most is their willingness to understand our operation and adapt to our needs. The communication is clear, the execution is reliable, and whenever we’ve needed support, their team has been quick to respond with practical solutions.

Drip has become more than just a financial solutions provider for us — they are a trusted partner that contributes to our business growth. I would absolutely recommend them to any company looking for a dependable and supportive team.

February 24, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for the detailed and thoughtful feedback.

We’re truly pleased to hear that your experience has been positive across both day-to-day support and broader business needs. Taking the time to understand each client’s operations and providing clear, reliable execution is something we consistently strive for.

Your recommendation means a great deal to us. Thank you for choosing Drip Capital as your trusted financing partner.

Rated 5 out of 5 stars

Very Prompt

Very Prompt, Courteous and Resourceful Account Manager Kaustav Das & Team Members, Sharania / Pravin / others

February 22, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for the kind feedback.

We’re glad to hear that Kaustav and the team have been prompt, courteous, and resourceful in supporting you. We will be sure to share your appreciation with him.

Thank you for choosing Drip Capital. We truly value your trust.

Rated 5 out of 5 stars

vendor invoice discounting - fast funding with careful attention

1. easy and smooth process 2. quick funding turnaround 3. professional customer support 4. helpful for business growth and working capital maintenance

February 24, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for your feedback.

We’re pleased to know the experience has met your expectations and supported your business needs.

Thank you for choosing Drip Capital as your financing partner.

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Rated 5 out of 5 stars

Efficient, Knowledgeable, and Always Available – Kaustav Das

We have had an outstanding experience with Drip Capital, thanks to our Account Manager, Kaustav Das. Kaustav is incredibly responsive and efficient in addressing our queries. What truly sets him apart is his dedication—he is always available, even beyond working hours, to provide guidance and information whenever we need it.

In every interaction, Kaustav has demonstrated utmost professionalism, patience, and a deep understanding of our needs. He ensures that all our questions are answered thoroughly and offers practical solutions, making the entire process smooth and stress-free. We sincerely appreciate his consistent support, reliability, and the personal attention he gives to his clients.

Working with Kaustav has made our dealings with Drip Capital not just productive but truly pleasant. We highly recommend him to anyone looking for a dedicated and knowledgeable account manager.

February 23, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for the detailed and thoughtful feedback.

We’re happy to hear that Kaustav has delivered such a responsive and seamless experience. His professionalism and commitment to providing clear and practical guidance are qualities we value deeply. We’ll ensure your message is shared with him and the team.

We appreciate your recommendation and thank you for choosing Drip Capital as your financing partner.

Rated 5 out of 5 stars

always asking for updates on the business, always interested

Very friendly people to work with

February 23, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for your feedback.

We’re glad to hear that you’ve found the team friendly and helpful. Staying connected and understanding how your business is evolving helps us support you more effectively.

Thank you for choosing Drip Capital. We appreciate your continued trust.

Rated 5 out of 5 stars

Kaustav and his team are wonderful…

Kaustav and his team are wonderful people, They are very professional, friendly and communications between parties and extraordinary. I highly recommend working with Drip Capital / Kaustav to any company.

February 23, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for the kind recommendation.

We’re happy to hear that Kaustav and his team have delivered a professional and seamless experience, along with clear and effective communication. Feedback like this means a great deal to us.

Rated 5 out of 5 stars

Ashita is the best rep

Ashita is the best rep. She is always available to help and to make a smooth experience

February 23, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for sharing your feedback.

We’re glad to hear that Ashita has made your experience smooth and supportive. Your recognition means a lot and will certainly be shared with her.

Thank you for choosing Drip Capital as your financing partner. We truly appreciate your trust in us.

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Rated 5 out of 5 stars

Great financial product and professional attention

The financial product that you have is great for our company’s needs, and the personal service is always kind and professional. Communication y efficient, on time and never overwhelming.

February 23, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for your kind words.

We’re glad to hear that our financial product aligns well with your company’s needs and that you’ve experienced professional and attentive service. Clear, timely, and efficient communication is something we truly prioritize at Drip Capital.

Rated 5 out of 5 stars

Our account reps understanding of our…

Our account reps understanding of our business and the speed that we need to move at helps tremendously. His knowledge of the system and the process, helps us to understand how we can use our capital. To top it off the portal is amazing - the ease of use and the ability to obtain information at anytime is really a game changer.

February 20, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for the thoughtful feedback.

We’re glad to hear that your account representative’s understanding of your business and the pace at which you operate has made a meaningful difference. Providing responsive support and clear guidance on how to best utilize your capital is something we work hard to deliver at Drip Capital.

We appreciate your partnership and look forward to continuing to support your growth.

Rated 2 out of 5 stars

The credit lines are very small.

The credit lines are very small.
They put up many obstacles to reaching an agreement on a credit line.

February 23, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for taking the time to share your feedback.

Credit limits can vary depending on factors such as the business profile and transaction structure, and we aim to ensure that financing aligns with each company’s needs and risk profile.

We’d appreciate the opportunity to learn more about your experience and see how we can support you better. Please reach out to us at communications@dripcapital.com, and our team will be happy to connect and review your case directly.

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