Dripdrop Reviews 83

Great idea. Stayed at the Indigo hotel in Liverpool and had a 10 mins walk to work. It was raining, so the availablity of an umbrella (£2 for 48hrs) was great.
However, I returned it slightly later than the 48hr limit due to being ill at the hotel and I was charged £18.
I contacted Drip Drop and they refunded me the £18 due to the fact I was ill. Great service.
Hopefully see more of them at different hotels around the UK.

Was great to have an umbrella having left mine at home. And when my forgetfulness continued and I was an hour late with my return, customer care was quick to respond and return the deposit.

Really cool service and reactive customer service. I was debited from my credit card by mistake but was credited back in a very short time.
The customer advisor was friendly and really helpful.

Rented an umbrella from the Park Inn in Manchester..where it obviously always rains! It’s a great idea and big sturdy brollies too to hold up to the northern winds!
Had an issue when it was returned (more than likely user error) but the customer service was great, really quick email back, full refund and all sorted with no fuss. Will definitely use again!

Rented an umbrella and returned within 5 day time frame but was still charged the £20 fee.
Have to say it was quite difficult to track down who to contact for a deposit, finally I managed to contact them and money was returned within another 5 business days.
Good service but I hope that doesn’t happen again

The umbrella system is super practical and environmentally friendly. It's a great idea.
Unfortunately, too much was debited from the credit card but was credited back in a very short time.
The customer advisor was very friendly and helpful.

Was very happy and extremely satisfied using the service . I think it is an excellent idea . Also full marks to customer service . Ms Anne was really helpful and co operativr in solving some issue i had .
Will recommend and advertise you to whoever possible . Keep it up !!!!!

It was raining full day in paris. Glad to have dripdrop services at the accor Hotel.
When I return the umbrella, the rack was full. We return the umbrella to the security staff at hotel which assure us the payment will not be charged. However, after we checked out. We realised that a fee was charged. Contacted dripdrop, and they initiated the refund. Great customer service.

Very ease in use and amazing firm material!

Hired an umbrella for 20 minutes it cost 2£ and 18£ deposit. 6 weeks later still no deposit back. Check your account if you have used this company. I'll update this if they repay me.

I used Dripdrop umbrellas during my stay in Bruges and I found it very useful. The umbrellas, we took 4 for our group, were in perfect status. We had a problem with the payment and the company immediately helped us to solve the issue. Compliment!

The company charged me 180 DKR. All though I have returned the umbrella.
I complained and sent a little documentation for my payment.

Today I received all my money back. Fine service 👍

This is an amazing product.
Used in Brussels heading to a wedding this service saved the hair of my wife and daughter
Thank you .

I will recommend hotels and companies to have this .

I tried Dripdrop umbrellas at Scandic Copenhagen and it completely saved my day! I borrowed an umbrella for a full day and ran between meetings without getting wet from the rain.