drive&park - Parken am Flughafen Reviews 

8,029
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Shuttle available as described (also with respect to timing). Had to look a long time for a parking spot, but found one eventually. Oversized neighboring car was occupying more than its own lot (even... See more

Rated 4 out of 5 stars

Hard to communicate over the phone. We needed to wait 20 mins to be picked up (the previous van was full). There should be way much more drivers driving to/from airport-parking. But… the location... See more

Rated 5 out of 5 stars

Always on time. Never had any problems with Drive and park. Used them in Düsseldorf 4 times now. Friendly and fast.

Rated 4 out of 5 stars

I had no problems booking, editing and completing my parking. Only improvement area I see is, phone access to the driver when need to be picked up. I couldn't immediately reach to the driver when need... See more

Company details

  1. Valet Parking Service

Written by the company

Die drive&park Booking GmbH ist weitaus mehr als nur ein Parkplatz für Ihr Auto. Wir sind Deutschlands größter Direktanbieter für Flughafenparkplätze. Wir konzentrieren uns auf einen kundenfreundlichen Service und ermöglichen einfach, bequem und erschwinglich einen erstklassigen Flughafenparkplatz zu bekommen.   Bereits seit 2012 im Geschäft, betreuen wir mit unserer Dachmarke drive&park seit 2020 eigenständig und erfolgreich zahlreiche Flughafenparkplätze in ganz Deutschland und im europäischen Ausland. Wir sind stolz auf die Zufriedenheit von mehr als 500.000 Kunden.  Unsere Leistungen Mit drive&park® genießen Sie Vorzüge, die das Parken in Flughafennähe angenehmer machen: Flughafen-Shuttle-Transfer mit kurzen Transferzeiten inklusive Kompetenter Kundenservice und freundliches Personal Nutzerfreundliches Online-Buchungssystem Schnelles und einfaches ein- und auschecken Beleuchtete, umzäunte Parkplätze Überdachte Haltestellen (ausgewählte Standorte) 100 % Transparent, direkt vom Anbieter Bis zu 24 h vor Anreise kostenlos stornierbar Entdecken Sie unsere drive&park® Parkplätze in Flughafennähe.  Unsere Standorte: Flughafen Schiphol (Amsterdam) Flughafen Berlin (BER) Flughafen Bremen (BRE) Flughafen Dortmund (DTM) Flughafen Düsseldorf (DUS) Flughafen Frankfurt (FRA) Flughafen Hannover (HAJ) Flughafen München (MUC) Flughafen Nürnberg (NUE) Flughafen Straßburg (SXB) Flughafen Stuttgart (STR) Flughafen Zürich (ZRH)


Contact info

4.2

Great

TrustScore 4 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 3% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(8,029)

1,268 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

The driver gave us the wrong card when…

The driver gave us the wrong card when we left to the airport. Then I came back from my holiday, I showed the card and got dropped off at the wrong parking spot. The driver told me to pay him to get me back to the airport. Then I received a new card with a new phone number. Still got the same driver on the phone! Called a number from the website.. long story short. Two hours later I was still at the airport. The driver came by 3 more times and was rude. Finally he drove to the right parking area but I already ordered an Uber.

July 31, 2023
Unprompted review
Rated 5 out of 5 stars

Definitely recommended

The parking shuttle bus makes circles of around 30 minutes between airport and parking. Everything works smoothly and even if you have just missed the bus, it will be back for you before 30 minutes passed. The ride to airport takes 7 minutes. The bus is brand new and staff is helpful and friendly. Definitely recommended!

July 22, 2023
Unprompted review
Rated 1 out of 5 stars

Stay away from

Nobody was at the parking lot office. I was calling the contract number on the webpage I got in order to contact with the shuttle bus driver. Instead I reached the customer service, but they speak only German, after my question if they can speak English a little bit, they immediately hang up. Then I reached another lady, with good English, and she ordered me to call the number I was at that exact time calling... xd
Finally shuttle bus appeared on the parking lot.
- no communication at all
- no chance to redirect your call to any English speaker
- unclear information on the reservation

So, if your luck, there's a chance that you'll be on time at the airport, I almost missed my flight

Stay away from that place!

July 3, 2023
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service
We came on the parking and within 5min there was a bus to bring us towards the airport.
When de came back, we only needed to perform 1call and the bus was even faster at the agreed place than we

July 7, 2023
Unprompted review
Rated 1 out of 5 stars

It took 45 minutes for the van to take…

It took 45 minutes for the van to take us to the airport. The 1st van was full, the 2nd as well. Transport capacity is not levelled to parking reservations. The drivers drive like they are on a racing track and play competition with eachother. Never again.

May 15, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look