I scheduled a call, but someone called me and didn't say anything. I kept saying hello. They didn't call back or email either. They were probably determining my race and/or age by listening to my voic... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Do not believe their hype. It really is too good to be true. Same story as other reviews. We started our subscription last April, and it was supposed to be for 36 months. To stave off insolvency bec... See more
Company replied
More of what the reviews below are saying. Had an agreement for 3 years, and suddenly being told to return my Equinox within 10 days! Also they used to offer preventative maintenance as part of the de... See more
Company replied
We are so, so Disappointed!!! Payment was made & Car was to be delivered in February, THREE scheduled & Missed appointments later (without even a phone call) the car was delivered in April. 1st... See more
Company replied
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hands down the best !
Customer service was informative and answered all my questions. The overall experience was quick, easy and painless!
WOW!
Thank you for your excellent customer service, shopping made easy for a busy mom like me!
Amazing customer service
Such a great experience from beginning to end and all from the comfort of my home and by far the best customer service I've ever had. Thank You!!
subscription process was easy and fast
subscription process was easy and fast, i’m so happy with my subscription- it definitely makes life so much easier!
Great Experience
Wow, what a great company to work with and made getting a new car so easy. Quick, easy and efficient online process. Compared their cost to my dealer and hands down great cost savings.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








