Driveo Reviews 5

I had a great experience with Mike in the El Cajon location. He was professional quick and friendly, and I received the offer that I was given online overall great experience. I will never return a lease without checking with Mike at Driveo again! Highly recommend this experience will be taking my Dads lease when he is ready! Thanks!

Super easy and quick! Everything from scheduling the appointment to getting the vehicle sold was efficient and painless. Definitely recommend!

WOW! Fabulous experience! I had my doubts but it was perfect! MIchael took great care of me when I was there. He walked me thru the process and about 45 minutes later I left with what they quoted me. And it was $5K more than Carmax! I’m so happy!!!!

My experience with Peters of Nashua, and specifically their associated 'DriveO' valuation platform, was a masterclass in calculated deception and a profound waste of time. Any potential customer should be acutely aware of their highly misleading business practices, particularly concerning vehicle acquisitions.

The process began with a firm, confident offer to purchase my vehicle at a specific price—an offer that necessitated over four hours of my time, including dedicated travel to their location. This initial quote, which I trusted was a good-faith commitment, proved to be nothing more than a lure.

Upon arrival, the staff, who seem to operate under the confusing guise of the 'DriveO' brand to obscure accountability to the main dealership, engaged in protracted, stalling tactics. After four hours of waiting, negotiations, and inspections, the dealership flatly refused to honor their initial, binding offer. This is the definition of a bait-and-switch: using a high initial quote to physically get a seller onto their property, only to refuse the transaction and waste the seller's valuable time.

This was not merely a case of minor negotiation; this was outright refusal to complete a transaction they had initiated and solicited. The team at Peters of Nashua/DriveO demonstrated a cynical disregard for the customer’s time and operated with an alarming lack of integrity. This dealership relies on deception to move people into their showroom. I strongly advise taking your business to any establishment that values transparency and respects its clients.

They Knew I Needed This Money Urgently - Still Withheld $17,251

I had just returned from Florida after 2 months caring for my mother who passed away July 27th. My finances were devastated from being away so long. I made the painful decision to sell my car to pay rent and catch up on bills.

When I saw Driveo's promise - "We understand how important it is to know your financial obligations to your lender have been met. We make pay-offs immediately and even give you a copy of the pay-off check to your lender." I felt relief. They seemed to understand people sell cars because they NEED the money. I drove 90 minutes believing I'd leave with funds to pay my rent.

What Driveo Actually Is:
A bait-and-switch operation that secretly delivers you to a dealership. Every email, text, and confirmation said "Driveo." Not ONE mention of Scott Robinson CDJR until I arrived.

The Deception:
- Promised: "immediate payment" and "leave with cash"
- Reality: Arrived to find no Driveo office - just a Honda dealership
- After they had my car, presented a dealer waiver stating they "cannot guaranty how long" before releasing funds
- My $17,251: Still withheld after 17+ days

The Human Cost:
While Driveo/Scott Robinson sits on my $17,251, I'm facing eviction. They knew from their own website promises that people counting on these funds need them immediately. They deliberately deceived me when I was most vulnerable.

The Pattern:
Driveo presents itself as understanding that "financial obligations" matter. They're right - they do matter. Rent matters. Not becoming homeless after losing your mother matters. That's why their deliberate deception is so cruel. They use these promises to lure desperate sellers, then deliver them to dealers who impose completely different terms.

Facts:
- Zero disclosure of dealership involvement until arrival
- Waiver contradicts ALL advertised terms
- Filed complaints with CA Attorney General & DMV
- Exploring legal options

If you're in financial distress and need your money quickly, DO NOT USE DRIVEO. They prey on people who need immediate funds, then trap you in a dealer transaction with no timeline for payment.

They got their car. I'm still waiting for my rent money.