Driver Hire Nationwide Reviews 108

TrustScore 3.5 out of 5

3.4

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers generally praise the service provided, often highlighting the ease of the sign-up process and the team's ability to find suitable work that fits their availability. Many appreciate the reliability and consistency of the agency, with several noting that they were quickly placed in full-time positions and received timely payments. However, some people were dissatisfied with the staff, reporting issues with professionalism, communication, and a perceived lack of support. There were also concerns regarding payment, with some customers raising issues about payment discrepancies or unclear deductions. A few other people also felt that the contact with the company was problematic, experiencing dismissive attitudes and a lack of accountability in addressing concerns.

What people talk about most

Staff

Reviewers mention ambiguous feedback about staff. Many customers praise the staff for being professional,... See more

Service

Clients share positive opinions on service, praising the team for finding suitable assignments quickly and... See more

Payment

Users describe ambiguous interactions with payment. Many customers report receiving pay correctly and on... See more

Customer communications

Reviewers highlight ambiguous aspects of contact. While some found the company easy to contact 24/7 and... See more

Based on these reviews

Rated 5 out of 5 stars

I’ve teamed up with DriverHire Northampton for C2 Drivers and Warehouse operative’s, I’ve recently semi retired and do driving two-three times a week. Claire and Tierney @ the Northampton branch are... See more

Rated 5 out of 5 stars

Driverhire recruitment agency Stockport is in layman terms the best agency I’ve worked for. I have been with them for about 10-11 months and already in full-time work the only time I was out of work w... See more

Company replied

Rated 5 out of 5 stars

Reliable, flexible, and great to deal with I’ve been working part-time through Driver Hire Stockport and it’s been a good experience. The initial sign-up process was really straightforward, the team... See more

Company replied

Rated 5 out of 5 stars

I found myself without full time employment and started working for this agency as a temporary measure. This was around a year and a half ago now and I very rarely have less than 4 days work a we... See more


Company details

  1. Recruitment Service

Written by the company

Driver Hire is the UK's largest specialist logistics recruiter, established for almost 40 years and with over 100 offices nationwide. We help customers to find great people to join their team, and help our candidates to find great jobs. We offer a wide range of logistics recruitment and training services, including temporary and permanent staff, Driver CPC training, as well as excellent franchise opportunities for potential business owners.


Contact info

3.4

Average

TrustScore 3.5 out of 5

108 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Cpc online

I have booked a cpc online. I got an email with confirmation of the payment and thats it. I called customer service and was told im gonna get a link via email. Never happened. Now they are not answering the phone. Please avoid the hassle and choose someone else. Not professional at all!!!!!

January 24, 2021
Unprompted review
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Rated 1 out of 5 stars

Avoid if you want to be happy

I worked as an a administrator for the Ashford Kent branch for 6 months & was verbally abused, gaslighted and often ignored by another member of staff!
Despite advising both branch directors nothing was said to the other member of staff and at the end of my probation I was told they couldn’t fault my work but because I didn’t get along with the other member of staff they wouldn’t be taking me on! Utterly disgusting way to treat someone who even worked one weekend for free/unpaid to help with thier annual audit!!!!
With hindsight it’s been a relief not to pass my probation as the other girl, who still works there, made my working life hell on earth & was so horrific to me I had trouble sleeping due to her unprovoked vicious nasty treatment towards me. Despite me making so much effort to find common ground she was unbelievably rude & had no manners at all.
She refused to speak to me most of the time even about work & put her hand in my face on more than a few occasions so we worked in silence for 9 hour shifts which was soul destroying

Avoid this place as the two directors literally look the other way if you’re being bullied and/or ignored & do nothing to help you culminating on asking you to leave instead of sorting out the serious staffing issues
Disgusting toxic atmosphere in the office and talk behind a lot of thier drivers backs when they leave the office too
Previous staff members have even bought legal action on them but they didn’t change

January 19, 2021
Unprompted review
Rated 5 out of 5 stars

Very satisfied.

I worked as a driver for the Uxbridge branch. Had no problems with them. Got plenty of work with rates always explained and paid on time. The manager is very good person.

April 17, 2020
Unprompted review

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