The provider arrived quickly and changed the tire. However his truck was hit by a passing vehicle. A very scary experience. Glad he was all right. When calling into the support line prior to a provi... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I had to google “roadside assistance in zip code” not sure what I would get, pleasantly surprised by response by everyone. Starting with initial contact person all the way through to person who showed... See more
Company replied
Upon calling for assistance to jump start my battery located at my apartment, was met with upmost and timely response. Service tech took time to remind me to drive my car for charging purposes before... See more
Company replied
My car would not start and I contacted Drive Roadside Assistance for help. Joe answered me as soon as I completed the request and was able to meet me within 30 minutes. He was courteous, knowledgable... See more
Company replied
Company details
- #4 of 4 best companies in Towing Service
Written by the company
Drive Roadside Assistance provides fast, reliable roadside assistance across the U.S. and Canada — no membership required. Connect instantly with licensed, insured, and background-checked providers for towing, jump starts, flat tires, lockouts, fuel delivery, and more. With 24/7 nationwide coverage, upfront pricing, and average response times of 25–45 minutes, Drive Roadside is the trusted choice for roadside help anytime, anywhere.
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4.4
Excellent
4K reviews
Replied to 79% of negative reviews
Typically takes over 1 month to reply
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Reply from Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
The technician arrived quickly and was…
The technician arrived quickly and was very polite and professional.
August 1, 2025
Reply from Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Not worth it
There is no reason to use this service if you have roadside assistance via your car insurance. I had to wait over an hour for service. Also, they didn't head my way until I called them and told them I needed assistance. This company is a waste of time.
July 26, 2025
Unprompted review
Reply from Drive Roadside Assistance
We’re sorry to hear about your experience and truly apologize for the delay. Our typical wait times are much shorter, and we understand how frustrating it can be when you're expecting faster service. We’ll be reviewing this internally to ensure your feedback is addressed.
As for insurance-based roadside assistance, while anyone is free to use it if they have the coverage, it's important to note that in many states, using your car insurance for roadside help can count as a comprehensive claim, which may affect your insurance rates for 3 to 5 years—even for something as minor as a lockout or tow.
Our pay-per-use model exists to provide a fast, transparent, and insurance-free alternative. We appreciate your feedback and the opportunity to improve.
Excellent work and our worker that came…
Excellent work and our worker that came was excellent he helped us in every way as possible and got us on our way.. Made sure we took off say.. I recommend 10-10
July 30, 2025
Reply from Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
fast and friendly services
fast and friendly services, i would definitely recommended 100%
July 31, 2025
Reply from Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Great driver.
July 29, 2025
Reply from Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Reply from Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
The person arrived and changed my tire…
The person arrived and changed my tire in a quick timely manner. As a female stranded on the side of the road receiving help quickly is important.
Thank you!
LeighAnn A Hamby-Eads
July 27, 2025
Reply from Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Service was fast
Service was fast, crew came quicker than estimated time. Just a little pricey to swap out a spare
July 28, 2025
Reply from Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
As with anyone
As with anyone, this experience was very horrible but ended very nicely thanks to Joe.
July 27, 2025
Reply from Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Excellent Experience
The real-time updates and the technician were great. I was stuck and your service got me going again.
July 27, 2025
Reply from Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Super easy and convenient!
July 26, 2025
Reply from Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Amazing response and kindness!
July 25, 2025
Reply from Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Reply from Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Tom who came to assist me knew how to…
Tom who came to assist me knew how to find the auxiliary battery cable connection under the hood of my car. He charged the battery and I was back on the road in a quick fashion!
July 24, 2025
Reply from Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Robert was awesome
Robert was awesome. He even called the next day to check if our battery was still working.
July 22, 2025
Reply from Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Reply from Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Reply from Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
He was effective at changing the tire
He was effective at changing the tire. He was very good at his job.
July 18, 2025
Reply from Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Joe made our experience great!
Joe made our experience great! He was prompt. We had very little wait time. He was knowledgeable and solved the problem quickly. We will certainly call on your company again and will suggest to our friends and family that they do the same. Thank you!!
July 12, 2025
Reply from Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
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