I accidentally purchased the £49 subscription while trying to book my official DVSA theory test. The website gave me the impression I was paying for the test itself, when in fact I had signed up... See more
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Stay away! Paid £55 for multiple theory tests for my daughter so she was under no pressure. Unfortunately she failed and despite several emails and even more calls.. ‘Staff are always experiencin... See more
Company replied
Terrible experience...never received the training email and tried to ring the number several times, messages left and no reply.....then when my daughter failed they said we hadn't used the training st... See more
Company replied
My son bought their driving theory for £55 he received a message saying his test was booked, and for him to look at his email. He didn’t get an email and after several unanswered calls we still do t h... See more
Company replied
Company details
Written by the company
Specialists in helping Car, Bike, ADI Part 1, LGV and PCV candidates pass their theory test 1st time. Our theory test online revision packages come with the latest official DVSA practice theory test questions and hazard perception test videos. We're a Crown Copyright holder with the Driver and Vehicle Standards Agency (the people who set the theory tests). This means that we can always provide you with the most up-to-date theory test material, which gives you the best possible chance of passing the real DVSA theory test.
Contact info
Lodge House, Lodge Lane, CO4 5NE, Colchester, United Kingdom
- support@booktheorytests.co.uk
- drivingtheory4all.co.uk
1.7
Bad
57 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 1 week
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Utter disgraceful… no response from…
Utter disgraceful… no response from customer service emails. I feel let down that they are robbing teenagers money. My daughter paid for unlimited tests, she is a student !!!
Abs con… never ever use again neither should anyone trust this company
As you have replied to my review below why can’t you reply to emails ??? I have also emailed the email as you requested below ???
No reply
It’s an abs joke especially as my daughter is studying full time, works part time to fund this ..
How can you live with yourselves conning people
March 11, 2025
Unprompted review
Reply from Driving Theory 4 All
Hello Kelly Lilley, thank you for your review.
Since we do not have your details, we cannot currently review your account.
We would be happy to look into this for you if you email our Support Team at support@booktheorytests.co.uk with the email address you used to sign up.
Kind regards,
Driving Theory 4 All
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They take ur money
They take ur money, which is £49, for free resits and then they say u have to do mock tests to get the free resits but they take your money before you reach the criteria to get what you have paid for.
I wrote to them complaining and they said they couldn’t do anything and wanted me to pay another £30 just to do it all over again don’t buy from them it’s a joke and a scam.
February 13, 2025
Unprompted review
Reply from Driving Theory 4 All
Hi William,
Thank you for your review.
In order to qualify for the free re-sits you must meet the criteria before you take your test, this is to ensure you are ready for it.
We would be happy to look further into this, please email our Support Team on support@booktheorytests.co.uk.
Kind regards,
Driving Theory 4 All
Absolute joke !!
Absolute joke !!! They have taken my money I have no response it’s a fake website !!! Just taken my money ! Absolute joke tried to email them and nobody replied
February 4, 2025
Unprompted review
Reply from Driving Theory 4 All
Hi Huma Farooq,
Thank you for your review.
After looking into this, I can see we have sent you 2 emails in the last four days requesting your your driving licence number as we need this to book your test. Could I please ask you to respond to these emails.
If you have any further questions please do not hesitate to contact our Support Team on support@booktheorytests.co.uk who respond to all emails within 1 working day.
Kind regards,
Driving Theory 4 All
Absolute scam
App has no learning content despite specifically saying it does. When I complained I was told Ive done the test questions so can't have a refund. Had to borrow a laptop to access the content and learn everything in one single day. Nobody answers the phone or emails.
January 15, 2025
Unprompted review
Reply from Driving Theory 4 All
Hi Jen,
Thank you for your review and sorry to hear of your situation.
Our learning content is available to all our customers on our website, this can be used on any device that has access to the internet.
We cannot offer a refund if a customer has used our service to revise and as you have answered all of the practice questions unfortunately, this was not possible.
Our Support Team responds to all emails within 1 working day.
We are fully approved by Trading Standards and are part of their 'Buy with Confidence' scheme and are therefore not trying to 'scam' any of our customers.
Kind regards,
Driving Theory 4 All
Absolute scam gone to book another…
Absolute scam gone to book another theory test after paying 49 quid for unlimited resits and no one answers the phone after leaving name and number multiple times and even sending an email gone onto they're website no where on there to book resit and asks for 49 pound again with unlimited resits do not use this company!!!
January 6, 2025
Unprompted review
Reply from Driving Theory 4 All
Hi Mark,
Thank you for your review.
Our Support Team responds to all emails within 1 working day.
Once our team has responded to your email, they will then book your resit if you are eligible and grant you access to the website again.
Please email our Support Team on support@booktheorytests.co.uk
Kind regards,
Driving Theory 4 All
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I should have read the reviews…
I should have read the reviews beforehand—what a terrible, profit-driven company this is. Your customer service team is utterly useless and never bothers to answer calls when needed. The rules regarding the mock test and pass protection were not clearly explained. I scored 40/50 but wasn’t allowed a resit because, apparently, I didn’t have pass protection.
So, what exactly did I pay over £40 for? If the resit wasn’t included, I would have just paid £23 for the test alone. The representative I spoke with offered a so-called "goodwill gesture" but then asked me to pay an additional £23 plus £9. How is that fair? What a scummy thing to do. Any reputable company would offer a resit or refund under such circumstances. If you guys answer your calls I would of got some sorts of clarification
It’s clear this company prioritizes profits over customer care, preying on hard-working people. I regret not reading the reviews earlier and wasting my money. Hopefully, others will avoid being scammed the way I was. Enjoy your profits scamming people
December 23, 2024
Unprompted review
Reply from Driving Theory 4 All
Hi Darius,
Thank you for your review.
We are fully approved by Trading Standards and are part of their 'Buy with Confidence' scheme and are therefore not trying to 'scam' any of our customers.
The Pass Protection criteria is freely available on our website as well as being in the same email we notified you of the test date we booked for you. We have provided many of out customers with free re-sits to assist them in passing their theory tests.
We would be happy to look into this further for you. Please email our Support Team on support@booktheorytests.co.uk.
Kind regards,
Book Theory Tests
Scam company preying on kids
This a complete scam preying on innocent children, who search for booking their driving test and get taken to this site. I stupidly paid as he had done all the rest and I assumed it was the official site, but no. It is only in the small print that it tells you under what terms you can resit. Not v useful for someone requiring extra support with reading!! Absolutely furious now as I have now looked i to this myself. He is in tears. I have no idea how this scam can be accredited to anything (other than providing this kid with a massive life lesson about scam companies preying on unwitting children). Shameful.
December 10, 2024
Unprompted review
Reply from Driving Theory 4 All
Hi Lara,
Thank you for your review and sorry to hear you are not happy with the service.
We are approved by Trading Standards and are part of their 'Buy with confidence' scheme and are therefore not a 'scam'.
Our terms regarding the resits, is readily available and can be seen by anyone, they are also reiterated in the email sent to you that contained the test date we booked for you.
We ask our customer to use our training platform, which is fully licence by the DVSA, to ensure they are ready to take their tests.
Could I please ask you to email our Support Team on support@drivingtheory4all.co.uk and we will be happy to assist you.
Kind regards,
Driving Theory 4 All
DO NOT BUY SCAM SCAM SCAM
DO NOT BUY.
Complete scam.
You can’t rebook unless you shell out more money. You can’t get through to speak to anybody and they will not call you back. If you do not use their revision platform you will not qualify for re-sit. Not clear when signing up.
SCAM STEER CLEAR.
Three days on and five left voice messages later, no response, even though they claim to respond within 24 hours. No email reply either.
Please save your children’s money and avoid this mob at all costs
December 4, 2024
Unprompted review
Reply from Driving Theory 4 All
Hi Steve,
Thank you for your review and sorry to hear you are not happy with the service.
We are approved by Trading Standards and are part of their 'Buy with confidence' scheme and are therefore not a 'scam'.
We respond to all emails within 1 working day.
We ask for our candidates to use our training platorm, which is fully licenced by the DVSA, to ensure they are ready to take their test.
Could I please ask you to email our Support Team on support@drivingtheory4all.co.uk and we will be happy to assist you.
Kind regards,
Driving Theory 4 All
This is a complete scam
This is a complete scam. I purchased for my son who logged in and followed all the instructions.
He sat his test and unfortunately failed. Went back in to the portal to rebook but access is denied.
No response from their customer service team and noone gets back to you on the phone.
They say they are trusted by Trading standards, don't believe this as we have just reported them.
Please please stay away! I knew it was to good to be true.
September 18, 2024
Unprompted review
Reply from Driving Theory 4 All
Hi Tim,
Thank you for your review and sorry to hear you are not happy with the service.
We are approved by Trading Standards and are part of their 'Buy with confidence' scheme and are therefore not a 'scam'.
We tried calling you this morning and have left a message on your voicemail.
Could I please ask you to email our Support Team on support@drivingtheory4all.co.uk and we will be happy to assist you.
Kind regards,
Driving Theory 4 All
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A+++
Used for my car, bike, HGV and most recently bus theories. Learning materials are excellent. Questions are very similar to the real thing. Hazard perception is harder than the real thing so if you can pass here you'll smash the actual test.
I accidentally repurchased the car package instead of the PCV CPC package. Dropped them an email and they refunded quickly. Excellent service all round. Thank you!
August 30, 2024
Unprompted review
Complete scam
Complete scam , charge you £55 then once all signed up it’s another £15 to unlock the apps to complete all the revision that entitles you to the free resit , nothing about this until you’ve paid , don’t waste your money
August 1, 2024
Unprompted review
Reply from Driving Theory 4 All
Hi Mac,
Thank you for taking the time to leave us a review.
You only need to pay a one-off payment of £55 for your theory test booking, theory training material and app, and up to unlimited re-tests. You do not need to pay anything additional for the app.
Please get in touch with us at support@drivingtheory4all.co.uk so we can look into this for you.
Kind regards,
Driving Theory 4 All
Beware: Unlimited Theory Test Package is a Scam
I paid £55.00 for unlimited theory tests, but they only booked one test. Unfortunately, due to a family emergency, I was 15 minutes late and couldn’t take the test. Afterward, my unlimited account was locked. I then had to pay an additional £14.99 to unlock the app. When I inquired about my next test, they asked for another £49.00, even though the actual test fee is only £23.00.
I emailed them, stating that I’m willing to pay the £23.00 fee they lost due to my personal issue. I pointed out that I had already paid £14.99 on top of the initial £55.00 and suggested paying the shortfall of £23.00. However, they responded, insisting on the £49.00 payment.
Firstly, they charged me twice for the same unlimited access for 365 days. Secondly, although they lost £23.00 because of the missed test, they are now demanding an additional £49.00. This is a complete scam and trap. Avoid at all costs. It’s just a waste of money.
May 23, 2024
Unprompted review
Reply from Driving Theory 4 All
Hi Sangita,
Thank you for your review.
Our unlimited theory test package is separate to the £14.99 access to the app you seem to have paid for.
Unfortunately, as per our terms we cannot pay for another test date for you as you missed your test date.
I can see we have offered you a goodwill gesture of £32 to reactivate your account with the unlimited resits.
We are approved by Trading Standards and are part of their 'Buy with Confidence' scheme and are therefore not tying to 'scam' or 'trap' any of our customers.
We would be happy to discuss this further with you, please email our Support Team on support@booktheorytests.co.uk and they will be happy to help.
Kind regards,
Driving Theory 4 All
I paid for the unlimited theory test but only had one test
I paid for the unlimited theory test . I failed but when I went to rebook it wouldn’t let me. They said I didn’t use their online mock tests enough , but I used my theory test book instead and now they won’t let me book my theory again without paying , I feel I have been conned as there was nothing that said this when I paid for it and I want my money back !!
June 10, 2024
Unprompted review
Reply from Driving Theory 4 All
Hi Maria,
Thank you for your review.
In order to qualify for our free unlimited re-sits you will first need to meet the criteria on our learning platform. This is so we can see you are ready for your test.
The information for the criteria is freely available on our website and is also included in the same email we sent to you containing the test date we booked for you.
We are approved by Trading Standards and are part of their 'Buy with Confidence' scheme and are therefore not trying to 'con' any of our customers.
We would be happy to discuss this further with you, please email our Support Team on support@booktheorytests.co.uk and they will be happy to help.
Kind regards,
Driving Theory 4 All
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I booked my son’s theory test with …
I booked my son’s theory test with this company but he failed first time trying to rebook but can’t get a link I have rang the helpline 20 times but just get a answer phone leave a message and no response or call back a total waste of money and a total scam stay away from this company
May 29, 2024
Unprompted review
Reply from Driving Theory 4 All
Hi Darragh, thank you for your review. We are approved by Trading Standards, are part of their 'Buy with Confidence' Scheme and are therefore not a 'scam'. I can see the test was booked for today and you sent an email regarding the situation. We have replied to your email and did so within an hour of receiving it from yourself. Please respond to our email and we can assist you further. Kind regards, Driving Theory 4 All.
Paid for my sons theory test £49.95…
Paid for my sons theory test £49.95 with this compnay. Have not sent any details of the date or time of the test. All the sent was a email saying its booked. Even phoned doncaster test centre up and they have no knowledge of this. When I mentioned the compnay involved the stated they have had nothing but problems with this compnay. And to ask for a refund. I will take legal action if I do not get a full refund. No booking was ever made by this company. They send aload if rubbish via email to you to make it look like they are proceesing your application but it never happens scammers avoid. And these people are still trying to get out of it stating the test is booked. Yes the test is booked as I have now had to pay £23 to go through the government official website and yes he got his conformation email straight away from them with the test centre details and date and time. Which driving theory 4 all fail to do. They rip you off by taking your money and never book a theory test for you. They send aload of rubbish via email. With no details on it you can't even login and does not confirm your test centre or date and time. They state you do your theory with them load of rubbish as you have to go to a registered centre and they do not have these.im actually filing against them in court if refund isn't issued scammers
April 29, 2024
Unprompted review
Reply from Driving Theory 4 All
Hi Nicola,
Thank you for your review.
Our service does not cost £49.95, we also ask for your date and time preferences before you make payment and therefore would not have booked a test date beforehand.
We believe you may have the incorrect company, we would be happy to double check this for you. Please email our Support Team on support@drivingtheory4all.co.uk and they will be able to look into this and assist you further.
Kind regards,
Driving Theory 4 All
My son bought their driving theory for…
My son bought their driving theory for £55 he received a message saying his test was booked, and for him to look at his email. He didn’t get an email and after several unanswered calls we still do t have any information about his test which is apparently happening on the 5th April. What a complete waste of money. If you want to respond and actually tell him the details of his test he is called Jacob Hind but I don’t expect to hear anything. Perhaps you may like to offer him a refund so he can rebook with a reputable company
April 1, 2024
Unprompted review
Reply from Driving Theory 4 All
Hi Amanda,
Thank you for your review.
This doesn't seem right, could I please ask you to email our Support Team on support@booktheorytests.co.uk and we will be happy to look into this for you.
Kind regards,
Driving Theory 4 All
Paid £55 and they are refusing to give…
Paid £55 and they are refusing to give refund. Total rip off. Not clear on the details and hid most information. DONT USE THIS WEBSITE.
March 22, 2024
Unprompted review
Reply from Driving Theory 4 All
Hi Elisha,
Thank you for your review.
All the information regarding our service is freely available on our website. We also email everything you need to know when we book your test for you.
We are approved by Trading Standards and are part of their 'Buy With Confidence' scheme, and are therefore not hiding any information.
If you have any further questions, please do not hesitate to email our Support Team on support@booktheorytests.co.uk.
Kind regards,
Driving Theory 4 All
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Stay away!
Stay away!
Paid £55 for multiple theory tests for my daughter so she was under no pressure.
Unfortunately she failed and despite several emails and even more calls..
‘Staff are always experiencing lot of calls leave a message and we will get back’ - no one ever does!!
Such a scam!!
Beware they expect you to download their information over the official driving theory apps.
March 11, 2024
Unprompted review
Reply from Driving Theory 4 All
Hi Chris,
Thank you for your review.
Our Support Team respond to all emails within 1 working day.
The training material we provide our customers is the latest DVSA revision material for which we have a crown copyright licence, and and is therefore the most up to date training material provided by the DVSA.
We are also approved by Trading Standards and are part of their 'Buy With Confidence' scheme, and are therefore not a 'scam'.
If you have any further questions, please do not hesitate to email our Support Team on support@booktheorytests.co.uk.
Kind regards,
Driving Theory 4 All
Worst company my family have used and…
Worst company my family have used and they lie they don’t let you re sit it for free even tho I only got two marks wrong they wanted me to send documents off and do loads of bull s even know they sold me a lie
February 5, 2024
Unprompted review
Reply from Driving Theory 4 All
Hi Kai,
Thank you for your review.
You will be offered the free re-sits as long as you meet the Pass Protection criteria set out within the terms. This is sent to you via email when you sign up and is also freely available on our website.
We are approved by Trading Standards and are part of their 'Buy with Confidence' scheme and are therefore are not 'selling a lie'.
Our Support Team aim to respond within 1 working day. Can you please contact us at support@drivingtheory4all.co.uk so we can assist you with this.
Kind regards,
Driving Theory 4 All
Poor!!
Poor!!! Waist money and time. The questions are very different from the exam questions
January 24, 2024
Unprompted review
Reply from Driving Theory 4 All
Hi Kirill,
Thank you for your review.
The questions within our training material are provided by the DVSA and is the most up-to-date training material for which we hold a copyright licence.
These are therefore the closest you will get to the real test, without being given the actual questions.
We would be happy to assist you, please email our Support Team on support@drivingtheory4all.co.uk.
Kind regards,
Driving Theory 4 All
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