DrMediSpa Reviews 351

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their welcoming, professional, and knowledgeable approach, making them feel comfortable and well-cared for. The service is frequently described as excellent, with many appreciating the detailed explanations, personalized treatment plans, and the natural, classy results achieved. People also highlight the positive user experience, noting the efficiency, ease, and the overall supportive environment of the clinics. However, some customers also noted issues with customer service, particularly regarding communication and responsiveness. A few reviewers felt their concerns were not fully acknowledged or were handled dismissively, leading to frustration. There were also isolated instances where individuals reported dissatisfaction with treatment outcomes, and concerns about the effectiveness of certain treatments were not adequately addressed.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, knowledge, and caring... See more

Service

Clients share positive opinions on service, highlighting the incredible care and attention to detail from... See more

Product

Reviewers mention positive feedback about product. Customers appreciate the high-quality products and... See more

User experience

Users describe positive interactions with user experience. Many customers report consistently outstanding... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Some customers praise the kindness and reassurance... See more

Based on these reviews

Rated 5 out of 5 stars

I recently had a skin consultation at Dr Medi Spa Knightsbridge, and the experience was excellent from start to finish. I was made to feel comfortable right away by the welcoming Mariana who was m... See more

Company replied

Rated 5 out of 5 stars

I have been using Dr Medispa for a number of years now for various skin and hair treatments prior to their expansion. All staff are very approachable and attentive. The environment is very friendly,... See more

Company replied

Rated 5 out of 5 stars

First time visiting the clinic in Loughton, was extremely happy with my experience! Dr Shah and Lucia were so welcoming and made me feel comfortable straight away. The way they work as a team to offer... See more

Company replied

Rated 5 out of 5 stars

I was pleasantly surprised my this company. I was very nervous to get masseter Botox to help with tension and migraines as I don’t like needles and have never done anything like this before. The 2 con... See more

Company replied


Company details

  1. Plastic Surgery Clinic
  2. Laser Hair Removal Service
  3. Medical Clinic
  4. Medical Spa
  5. Skin Care Clinic

Written by the company

Dr MediSpa is devoted to supporting your complete wellness. We provide a broad range of cosmetic options for both men and women, including surgical and non-surgical treatments, to rejuvenate and enhance the natural beauty of your face and body. From our sleek, contemporary clinics in Loughton, Essex, Marylebone and Knightsbridge, London, we offer cutting-edge cosmetic and aesthetic treatments tailored to your needs.


Contact info


4.8

Excellent

TrustScore 5 out of 5

351 reviews

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Replied to 50% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Laser patch test ahead of treatment…

Laser patch test ahead of treatment plan with Marianna was so easy . The process was explained in detail with a very happy and friendly approach . Always the best service from the staff .

November 19, 2025
Unprompted review
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Reply from DrMediSpa

Thank you for sharing your experience! We’re delighted to hear that your laser patch test with Marianna was easy and enjoyable, and that the process was explained clearly with a friendly approach.

At Dr.MediSpa, we pride ourselves on providing expert laser treatments and personalised care, and it’s wonderful to know that our team consistently delivers the best service. We look forward to supporting you throughout your treatment plan!

— The Dr.MediSpa Team ✨

Rated 5 out of 5 stars

I wanted to do something that would make me feel younger and more beautiful... the result - I succeeded...

I chose to treat myself to a procedure called EMsculpt Neo which is extremely fast, about 30 minutes.. but from the first time the result was impressive. I am glad that I trusted the right team.

November 11, 2025
Unprompted review
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Reply from DrMediSpa

Thank you so much for sharing your experience! We’re thrilled to hear that your EMsculpt Neo treatment delivered impressive results from the very first session.

At Dr.MediSpa, we pride ourselves on offering advanced body contouring treatments with expert care and personalised support, and it’s wonderful to know that trusting our team has made a difference for you. We look forward to supporting you on your journey to achieving your body goals!

— The Dr.MediSpa Team ✨

Rated 5 out of 5 stars

Sympathetic Dr

Sympathetic Dr , discussing my concerns and his expertise in assessing my face. Less is more on a mature face wanting to age gracefully .

October 8, 2025
Unprompted review
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Reply from DrMediSpa

Dear Lynn,

Thank you for your kind words! We’re delighted to hear that you felt supported and well-advised during your consultation. Our doctors take pride in providing personalised facial assessments and expert advice, especially when it comes to achieving natural, graceful results on a mature face.

At Dr.MediSpa, we focus on subtle, effective facial aesthetics treatments that enhance your features while helping you age gracefully. We’re thrilled you had such a positive experience and look forward to welcoming you back!

— The Dr.MediSpa Team ✨

Rated 5 out of 5 stars

I had a great consultation and a…

I had a great consultation and a comprehensive treatment plan devised.
I had the first part of my treatment plan - harmony pixel treatment- 6 days post treatment- I’m delighted with my results- can’t wait for my next harmony laser treatment - great clinic with experienced and caring therapists I had my treatment at the Loughton clinic

October 9, 2025
Unprompted review
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Reply from DrMediSpa

Dear Bernadette,

Thank you so much for your wonderful feedback! We’re thrilled to hear that your Harmony Pixel treatment at our Loughton clinic has delivered results you’re delighted with.

At Dr.MediSpa, we pride ourselves on creating comprehensive, personalised skin treatment plans and providing expert, caring therapists to ensure every visit is professional and comfortable. We’re excited to welcome you back for the next stage of your Harmony laser treatment!

— The Dr.MediSpa Team ✨

Rated 5 out of 5 stars

Dr Solomon is the best!!!

I completely trust Dr. Solomon with my face. He always does an amazing job and takes his time to make sure everything is perfect. He’s patient, professional, and truly cares about getting the best results. Highly recommend!

September 10, 2025
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Reply from DrMediSpa

Thank you so much for your kind words! We’re delighted to hear that you completely trust Dr. Solomon and are happy with the results of your treatments.

At Dr.MediSpa, we pride ourselves on providing expert facial aesthetics treatments with personalised care, attention to detail, and professional guidance, so every client feels confident and well-supported. Your recommendation means a lot, and we look forward to welcoming you back for your next visit!

— The Dr.MediSpa Team ✨

Rated 5 out of 5 stars

Dr Soloman is the best!

Dr Soloman is the best!

Professional care as always and lovely staff. Always look forward to my appointments and end up leaving the clinic ever so happy with great results

August 22, 2025
Unprompted review
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Reply from DrMediSpa

Thank you so much for your wonderful feedback! We’re thrilled to hear that Dr. Solomon continues to provide professional care and that our team makes every visit enjoyable.

At Dr.MediSpa, we pride ourselves on delivering expert facial aesthetics treatments with personalised attention and outstanding results. It’s fantastic to know you leave feeling happy and confident after each appointment. We look forward to welcoming you back soon!

— The Dr.MediSpa Team ✨

Rated 5 out of 5 stars

Dr Solomon is the best

I have been seeing Dr. Solomon for the past five years, and as always, he is extremely attentive, progressive, and empathetic. He makes you feel at ease, and I like that he always recommends coming back for a review while being flexible with his time. We always agree on a clear plan of action, and he never pushes me to do more than necessary. I recommended him to a close associate, and they had the same excellent experience. Highly recommended.

September 5, 2025
Unprompted review
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Reply from DrMediSpa

Dear Cynthia,

Thank you so much for your kind words and loyalty over the past five years! We’re delighted to hear that Dr. Solomon continues to provide attentive, empathetic, and professional care, and that you feel confident and comfortable with his personalised facial aesthetics treatment plans.

It’s wonderful to know that your close associate had the same excellent experience. At Dr.MediSpa, we pride ourselves on delivering expert care, honest advice, and results-driven treatments without ever rushing our clients. Your recommendation means a lot, and we look forward to supporting you on your ongoing skincare journey!

— The Dr.MediSpa Team ✨

Rated 5 out of 5 stars

Went to see Dr somji today I know I'm…

Went to see Dr somji today I know I'm always going to get the best advice and the best treatment...iv been to him for several treatments and there 10/10 I trust his judgement. The staff are also lovely

August 21, 2025
Unprompted review
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Reply from DrMediSpa

Dear Hayley,

Thank you so much for your kind words! We’re thrilled to hear that Dr. Somji continues to provide expert advice and outstanding treatment, and that you trust his judgement for all your facial aesthetics and skin treatments.

It’s also wonderful to know that our team made your visit enjoyable—at Dr.MediSpa, we pride ourselves on combining professional care with a friendly, welcoming environment. We look forward to seeing you again for your next appointment!

— The Dr.MediSpa Team ✨

Rated 5 out of 5 stars

First time visiting the clinic in…Loughton

First time visiting the clinic in Loughton, was extremely happy with my experience! Dr Shah and Lucia were so welcoming and made me feel comfortable straight away. The way they work as a team to offer advice and knowledge to get a plan together for you is very impressive. I felt reassured that I was in great hands and so pleased I chose Dr Medi spa for my journey.

August 19, 2025
Unprompted review
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Reply from DrMediSpa

Dear Charlotte,

Thank you so much for sharing your experience! We’re delighted to hear that your first visit to our Loughton clinic left you feeling happy and reassured.

It’s wonderful that Dr. Shah and Lucia made you feel comfortable and provided expert advice to create a personalised skin treatment plan. At Dr.MediSpa, we pride ourselves on delivering professional, results-driven care in a welcoming environment. We’re thrilled you chose us for your skincare journey and look forward to supporting you every step of the way!

— The Dr.MediSpa Team ✨

Rated 5 out of 5 stars

Dr.Zahra ,simply the best

A friendly staff, makes you feel welcomed
I came in special for Dr.Zahra, a great Doctor with a clear vision about pacient needs.
Her initial treatment made me come back after great result

July 7, 2025
Unprompted review
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Reply from DrMediSpa

Dear Laura,

Thank you so much for your kind words! We’re delighted to hear that our friendly team made you feel welcomed and that Dr. Zahra provided expert care with clear guidance tailored to your needs.

It’s fantastic that your initial treatment delivered great results and encouraged you to return. At Dr.MediSpa, we pride ourselves on delivering professional, personalised facial and skin treatments with exceptional care. We look forward to supporting you on your ongoing skincare journey!

— The Dr.MediSpa Team ✨

Rated 5 out of 5 stars

Such a professional clinic!

Such a professional clinic!
Amazing, thorough pre & post care & a very attentive team.

Highly recommend!!!

July 2, 2025
Unprompted review
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Reply from DrMediSpa

Dear Ruth,

Thank you so much for your kind words! We're so glad you felt well cared for, our team always strives to provide thorough support every step of the way. We truly appreciate your recommendation and look forward to seeing you again!

Warm regards
The DrMediSpa Team

Rated 5 out of 5 stars

Always leave super happy with the…

Always leave super happy with the results.. professional, knowledgeable, and super easy to collaborate with.

June 24, 2025
Unprompted review
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Reply from DrMediSpa

Dear Jamie,

Thank you so much! It truly means a lot to hear that. I always strive to make the process smooth and enjoyable, and I’m so glad it shows. Looking forward to working together again soon.

Warm regards
The DrMediSpa Team

Rated 5 out of 5 stars

Dr Salomon is very patient, efficient and knowledgeable

I visited the Knightsbridge clinic and had two consecutive appointments with Dr Salomon. Although the treatments were painful, like PRP for hair, Dr Salomon was very efficient and patient. Not only is he good with these non invasive treatments, but he also has an excellent command of general medicine which would put to shame many of GPs in UK!

June 15, 2025
Unprompted review
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Reply from DrMediSpa

Dear Alina

Thank you so much for your thoughtful feedback. We're so pleased to hear that you had a positive experience at our Knightsbridge clinic with Dr. Solomon. We truly appreciate your kind words and look forward to welcoming you again soon!

Warm regards
The DrMediSpa Team

Rated 5 out of 5 stars

The best and only clinic I will ever…

The best and only clinic I will ever visit. Everything about DrMediSpa is amazing from the people to the treatments and Dr Somji is the only person who will be allowed to touch my face again - I will never leave! Thanks guys, you’re the best of the best ☺️

June 11, 2025
Unprompted review
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Reply from DrMediSpa

Dear Katie

Thank you so much for such an amazing review! We’re truly honoured to be your go-to clinic, and it means the world to hear how much you trust Dr. Somji and the team. We’re so grateful for your kind words and loyalty, and we can’t wait to welcome you back soon.

Warm regards
The DrMediSpa Team

Rated 5 out of 5 stars

Professional and caring

I was pleasantly surprised my this company. I was very nervous to get masseter Botox to help with tension and migraines as I don’t like needles and have never done anything like this before. The 2 consultants looking after me were really friendly and comforting. They explained the procedure in depth and answered any questions I had. They minimised any pain and made me feel really positive about my experience. I’d definitely recommend this company for their professionalism and care.

June 10, 2025
Unprompted review
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Reply from DrMediSpa

Dear Alana,

Thank you so much for sharing your experience! We’re so glad we could help ease your nerves and make your first treatment a comfortable one. It’s great to hear our doctor and clinical assistant made you feel supported, informed, and cared for throughout. Your recommendation truly means a lot to us, and we’re here for you anytime you need us again!

Warm regards
The DrMediSpa Team

Rated 5 out of 5 stars

Great doctor

Great doctor, stuff, treatments and the service!!!
Always waiting to come back

June 5, 2025
Unprompted review
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Reply from DrMediSpa

Dear Julita

Thank you so much for your fantastic review! We’re thrilled to hear you’re happy with Dr. Somji, the team, and our treatments. We can’t wait to welcome you back soon!

Warm regards
The DrMediSpa Team

Rated 5 out of 5 stars

Dr Somji made me feel so…

Dr Somji made me feel so comfortable at my treatment today. I couldn’t recommend them enough and feeling very happy walking away from today’s appointment. Thank you.

June 5, 2025
Unprompted review
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Reply from DrMediSpa

Dear Jordan

Thank you so much for your lovely feedback! We’re so happy to hear Dr. Somji made you feel comfortable during your treatment. It means a lot to us that you’re feeling happy with your experience. We look forward to welcoming you back soon!

Warm regards
The DrMediSpa Team

Rated 5 out of 5 stars

From the moment I walked in I was…

From the moment I walked in I was greeted warmly from all staff , the doctor and assistant who carried out dermal fillers to my nose were excellent as well as the results being excellent ( my first visit. So didn’t catch the doctors name )

May 31, 2025
Unprompted review
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Reply from DrMediSpa

Dear William

Thank you so much for your kind words! We’re delighted to hear you felt warmly welcomed by our team. We’re also thrilled that you’re happy with your dermal filler results. If you’d like, we can help you find out the doctor’s name from your visit, just get in touch! We look forward to seeing you again soon.

Warm regards
The DrMediSpa Team

Rated 5 out of 5 stars

Excellent range of treatments with…

Excellent range of treatments with great results. Very professional staff - but still friendly and approachable. Would highly recommend.

May 29, 2025
Unprompted review
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Reply from DrMediSpa

Dear Christine

Thank you for your kind words! We’re delighted to hear you’re happy with our range of treatments and the care from our team. Providing professional yet approachable service is very important to us. We truly appreciate your recommendation and look forward to welcoming you back soon!

Warm regards
The DrMediSpa Team

Rated 5 out of 5 stars

I suffered with hair loss & tried a…

I suffered with hair loss & tried a number of things over the last couple of years. Dr Somji took a look at my bloods & hair & diagnosed me with androgenic alopecia.
He created a potion of hair drops to use once a day for 3 months & the difference it has had is unbelievable. New hair is coming back & he has said to go back in 6 months time to see how it is getting on.
Couldn’t recommend Dr Somji enough.

May 28, 2025
Unprompted review
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Reply from DrMediSpa

Dear Stephanie

Thank you so much for sharing your experience! We’re so happy to hear that Dr. Somji’s personalized treatment has made such a positive difference in your hair journey. Androgenic alopecia can be challenging, so it’s wonderful to know you’re seeing new growth and feeling hopeful. We look forward to supporting you at your follow-up and beyond. Your recommendation means a lot to us!

Warm regards
The DrMediSpa Team


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