DrMediSpa Reviews 351

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their welcoming, professional, and knowledgeable approach, making them feel comfortable and well-cared for. The service is frequently described as excellent, with many appreciating the detailed explanations, personalized treatment plans, and the natural, classy results achieved. People also highlight the positive user experience, noting the efficiency, ease, and the overall supportive environment of the clinics. However, some customers also noted issues with customer service, particularly regarding communication and responsiveness. A few reviewers felt their concerns were not fully acknowledged or were handled dismissively, leading to frustration. There were also isolated instances where individuals reported dissatisfaction with treatment outcomes, and concerns about the effectiveness of certain treatments were not adequately addressed.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, knowledge, and caring... See more

Service

Clients share positive opinions on service, highlighting the incredible care and attention to detail from... See more

Product

Reviewers mention positive feedback about product. Customers appreciate the high-quality products and... See more

User experience

Users describe positive interactions with user experience. Many customers report consistently outstanding... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Some customers praise the kindness and reassurance... See more

Based on these reviews

Rated 5 out of 5 stars

I recently had a skin consultation at Dr Medi Spa Knightsbridge, and the experience was excellent from start to finish. I was made to feel comfortable right away by the welcoming Mariana who was m... See more

Company replied

Rated 5 out of 5 stars

I have been using Dr Medispa for a number of years now for various skin and hair treatments prior to their expansion. All staff are very approachable and attentive. The environment is very friendly,... See more

Company replied

Rated 5 out of 5 stars

First time visiting the clinic in Loughton, was extremely happy with my experience! Dr Shah and Lucia were so welcoming and made me feel comfortable straight away. The way they work as a team to offer... See more

Company replied

Rated 5 out of 5 stars

I was pleasantly surprised my this company. I was very nervous to get masseter Botox to help with tension and migraines as I don’t like needles and have never done anything like this before. The 2 con... See more

Company replied


Company details

  1. Plastic Surgery Clinic
  2. Laser Hair Removal Service
  3. Medical Clinic
  4. Medical Spa
  5. Skin Care Clinic

Written by the company

Dr MediSpa is devoted to supporting your complete wellness. We provide a broad range of cosmetic options for both men and women, including surgical and non-surgical treatments, to rejuvenate and enhance the natural beauty of your face and body. From our sleek, contemporary clinics in Loughton, Essex, Marylebone and Knightsbridge, London, we offer cutting-edge cosmetic and aesthetic treatments tailored to your needs.


Contact info


4.8

Excellent

TrustScore 5 out of 5

351 reviews

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Replied to 50% of negative reviews

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Rated 5 out of 5 stars

Myellevate

Dr Somji’s at the leading edge of what the industry euphemistically calls ‘non- invasive’ procedures. He’s both highly skilled and a perfectionist so I’m always confident I’m getting the the best possible outcome I can. Aftercare is prompt and attentive and no question is too dumb! His team are lovely, friendly and helpful. Highly recommend.

May 6, 2021
Unprompted review
Rated 5 out of 5 stars

Tear Trough and Botox

My first time seeing Dr Somji and team at Dr Medispa and it exceeded all expectations!
Welcomed in by the lovely receptionists who were very helpful and with the covid secure measures I still felt at ease.
I had had a previous consultation with Dr Somji but he still took the time to go through the process ensuring I was happy before proceeding. I had tear trough/cheek filler and Botox, minor discomfort and walked away feeling great. The filler instantly did the job in refreshing a very tired lockdown face!
2 weeks later I returned for a check up and it looks even better. I had no pain and minimal bruising. Honestly, you get what you pay for. With Dr Somji’s experience and knowledge I knew I was in safe hands. Huge thank you! I could not be happier and look forward to returning In the near future.

May 5, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing Place / My happy place !

I have been going to DrMediSpa since 2017 and will continue doing so. The whole team is extremely knowledgable, professional, caring Truly the only people I trust with all aspects of my aesthetics & skin care.

May 4, 2021
Unprompted review
Rated 5 out of 5 stars

My second treatment...

My second treatment....
I was confident to see the doctors at medispa as I’d had treatments with Dr Somji last year.
I was advised to have Morpheus 8 by Dr Somji.
I called the clinic to book an appointment and the staff as usual were very efficient, Dee the receptionist was an expert regarding this treatment and answered all my questions with confidence. She booked me in for a consultation with Dr Solomon. After my initial appointment I was confident I wanted to go ahead with the treatment. Dr Solomon was fantastic at answering my 100’s of questions and was very true regarding expectations. He kept it real. I’d asked to be put in an cancellation list. A few days later Dee contacted me with a date and kept in contact with me via email.
Morpheus 8..... I was expecting pain and swelling. However there was no discomfort and the swelling was minimal.
This is definitely a no downtime treatment. I went on to shop and carried on with my day as normal.
I’m excited see the results in a few weeks, then repeat the process again!

Thank you Dee, Dr Solomon and the nurse whom numbed my face you were all amazing.
Lovely team ❤️

April 18, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing results!

I would highly recommend Kat at DrMedispa !!! She analysis my skin & crated bespoke skin care routine ( with medical graded skin care ) that is simple & effective. My skin only after two weeks of using it is already improved. I’m so happy with the results & can’t wait for my treatments to further improve redness, acne & over all health of my skin. My only regret is I didn’t have a consultation with skin therapist at DrMedispa sooner !

March 24, 2021
Unprompted review
Rated 5 out of 5 stars

I first contacted Dr Medispa when I…

I first contacted Dr Medispa when I started to get breakouts and arranged a face time consultation with Elli. During my face time consultation Elli we went through all my skin concerns, my skin type and anything that could be causing the breakouts, Elli was very through and helpful with all my questions. I have since brought a skin care routine that Elli and Dr Solomon recommend and after 6 weeks my skin is a lot clearer.

I can’t recommend Elli enough, thank you for all help and I can’t wait to see the final result!

March 23, 2021
Rated 5 out of 5 stars

Excellent clinic

This is an excellent clinic. Dr Somji is honest and careful...Unlike some other doctors in this field he is not greedy and never pushes you to get unnecessary treatments. Also, I have never felt rushed at this clinic. Despite being very busy, Dr Somji always takes the time to listen to any questions/concerns. The girls are all lovely. I usually see Ellie who is just BRILLIANT...she always goes above and beyond. I really recommend her.

March 23, 2021
Rated 5 out of 5 stars

Fantastic !!!!!!

Fantastic ! I am so happy with the results of my treatment and can highly recommend Alice who is so informative and keeps any nerves at bay .so Thankyou so so much , you haven’t seen the last of me !.

February 16, 2021
Rated 5 out of 5 stars

DrMediSpa staff are amazing!

DrMediSpa staff are amazing!
I contacted DrMediSpa in regards to mole removal after reading the amazing reviews, and I can easily say the 5 star reviews are right. I was greeted by the lovely reception team who were beyond accommodating. Then went in to see Dr.Solomon for my treatment. I was feeling nervous and he made me feel at ease, explained the treatment to me in great detail, answered all my questions and really settled me. The aftercare was wonderful by both reception staff and Dr.Solomon. I was contacted regularly to check how the healing was going and came in for 2 reviews with the Doctor. It’s safe to say I will definitely be back!

February 9, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing.

I visited DrMediSpa to see Dr Natasha for a consultation regarding the portions of my facial features and it was the best experience I’ve had in a cosmetic clinic. The detailed consultation gave me so much knowledge and also made me feel super comfortable. After the consultation Dr Natasha advised having a bit of volume in my lips would look great.. and it does!! Dr Natasha made me feel so comfortable and the assistant in the room also was amazing at making me feel at ease. It looks so natural which is perfect and I couldn’t be happier. Thank you SO much Dr Natasha and DrMedispa team. X

February 5, 2021
Unprompted review
Rated 5 out of 5 stars

I have been going to DrMedispa for many…

I have been going to DrMedispa for many years to have chin filler with Dr Somji. I cant express how fantastic he is, A true artist when it comes to making your face look subtilty contoured and fresh! I would not trust any other clinic in my area the team are exceptional down to every last detail - Thank you Dr Somji and team :)

February 5, 2021
Unprompted review
Rated 5 out of 5 stars

Ive been having laser hair removal…

Ive been having laser hair removal treatment with Elli & it’s brilliant, I’m so happy with the results, you can start to see an improvement straight away. I recommend Elli she so nice & friendly & I look forward to seeing her & all the staff. Thank you Elli xx

January 12, 2021
Unprompted review
Rated 5 out of 5 stars

Thank you!

I've been going to Dr Medispa for just over a year now and have seen a massive improvement in my skin. I have rosacea and since having chemical peels, medical grade skin care products and fractora, I now feel comfortable going out without make up on which I never thought would happen. Thank you to everyone at Dr Medispa, especially Greta and Kat!

December 20, 2020
Rated 5 out of 5 stars

Excellent lobe repair

I had my lobes repaired here after stretching them as an idiot teenager – thanks to Dr Medispa (and Dr Natasha specifically) they look fantastic, even just two weeks later. The scars are very minimal, the whole thing was virtually painless, and I'd highly recommend them. Their service was also excellent throughout; they couldn't be more helpful.

December 15, 2020
Unprompted review

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