While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Step up your camera drone experience with the DroneMask. Using its patented unibody lens technology, the DroneMask offers crystal-clear, immersive visuals that boast a resolution 4x superior to conventional split-screen headsets. Prioritizing comfort, it features padding, breathable fabric, and a thoughtful design tailored for eyeglass wearers. The design also focuses on practicality, blocking out the sun for an unparalleled cinematic flight. DroneMask also offers universal compatibility. Whether you're using popular drones from DJI, Skydio, Autel, or other brands, DroneMask has you covered. Plus, its compatibility with both Android and iPhone makes it a go-to accessory for every camera drone fan. At the heart of DroneMask 2 is its distinctive design that provides screen access for effortless control, allowing for mid-flight setting adjustments without a hitch. This ensures a seamless and distraction-free FPV piloting experience for everyone. The DroneMask is designed with the passionate drone enthusiast in mind. Having garnered the trust of over 20,000 customers globally, DroneMask has established its mark. Dive in, feel the difference, and share your journey with the Trustpilot community.
Contact info
Fredensborgveien 22g, 0177, Oslo, Norway
- support@dronemask.com
- dronemask.com
3.4
Average
10 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The lens fogs up easily as there is no…
The lens fogs up easily as there is no ventilation.
Reply from Immerse Optics
I am sorry to hear that you're experiencing fog on the lens. We recommend trying an anti-fog spray, they work by creating a thin film on the lens, preventing moisture from condensing.
Best
Dronemask is a fraud company
Fraud seller, scammer. I recently bought drone mask after watching the reviews but they send me used damaged mask containing visible marks on lens, fingerprints..etc..when I now ask them to replace they dont reply and when they did, they are requesting me to send the parcel at my own costs. Why should I risk again? They may get the parcel and don't make the payment or send the replacement.
Reply from Immerse Optics
Hi,
I sincerely apologize for the inconvenience and disappointment you experienced with our product and service. It is always our intention to provide top-quality items and customer support, and it seems we missed the mark in your case.
Regarding the condition of the drone mask you received, I'm genuinely sorry for this oversight. We understand how important it is for our customers to receive products in perfect condition, especially given the nature of the product.
As for the return costs, I understand your concerns. We aim to make this process as smooth and worry-free as possible for our customers. I would like to directly assist you with this issue and work out a solution that is fair and satisfactory. Please contact me at vilde@dronemask.com so I can ensure that this matter is addressed promptly and adequately.
Best regards,
Vilde
Excellent experience
Excellent experience, I have the DJI FPV, and the immersive experience is the closest thing to this drone, they are great! I use this mask with my DJI mini 2 instead of the DJI FPV.
Reply from Immerse Optics
Thank you so much for sharing, Emir!
A cheap Hong Kong made item
A cheap Hong Kong made item. The "lock/unlock" lever broke on first use out of the box. I had not had the item two minutes.
Reply from Immerse Optics
Hi,
We understand how disappointing this must have been, especially right out of the box. We'd appreciate the opportunity to address this issue and find a resolution.
Please contact our customer service team at support@dronemask.com so we can assist you further.
Thank you for bringing this to our attention, and we hope we can restore your confidence in our brand.
Best Regards,
Vilde
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.