Drop It Reviews 178

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its effectiveness in preventing headaches and allergic reactions often associated with wine consumption, allowing them to enjoy wine without adverse effects. Many people highlight that the product works well with both red and white wines, without altering the taste. The delivery service is also frequently commended for being prompt and efficient. However, some people were dissatisfied with the delivery, mentioning that they did not receive their product or that shipping took longer than expected. A few other people also felt that they received the wrong product initially.

What people talk about most

Product

Clients share positive opinions on the product, with many reviewers calling it a "game changer" for enjoying... See more

Delivery service

Consumers generally find the delivery service to be positive. Many reviewers praise the quick delivery, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Finally tried the cab with Drop It and what a difference—no post-glass flush and I swear the flavour opened up. Stock list is small but well chosen. Shipping took eight days, not outrageous, but a hea... See more

Company replied

Rated 5 out of 5 stars

I have been a faithful “Drop It” user for years; a bottle of it travels with me at all times. I’ll add drops to my glass (or bottle of wine) according to the directions & never look back. I can enjo... See more

Company replied

Rated 5 out of 5 stars

I've found Drop It to be the best for my allergies to tannins and sulfites in wines. It's perfect for light and delicate French whites and rose wines, and doesn't eradicate or alter the taste. And t... See more

Company replied


Company details

  1. #15 of 29 best companies in Wine Store
  2. #27 of 43 best companies in Food Products Supplier

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

178 reviews

5-star
4-star
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1-star

Replied to 75% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Effectiveness

It works. Reduces tanin and sulfite effects

January 22, 2024
Drop It logo

Reply from Drop It

Hi Albert. Thanks for the really nice review. We appreciate the time that you took to reach out with such positive comments!

Rated 5 out of 5 stars

Shipping was free!

Shipping was free!! Received them in just a few days and they really work!!

January 18, 2024
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Reply from Drop It

Hello Tonya, Thank you so very much for the great review! It is very appreciated from all of us at WineRX

Rated 4 out of 5 stars

Bad delivery...

I like the product, I've been using it for years and decided to try the new DropIt for Beers. I ordered two bottles for wine and two bottles for beers but one of the bottle had leaked and soaked all the interior of the envelop.

Edit: A few hours after posting my comment another order was kindly sent my way to make up for the defect in the delivery. I haven't received it yet but just for the care towards their customers I changed my initial grade to 4 stars :)

January 2, 2024
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Reply from Drop It

Hello Charlie, First and foremost thanks so very much being a customer for so many years. We are truly very sorry about the condition of your package. We will expedite another full order to you. We expect only the very best quality in every order. We will get the shipment out to you right away.
Hello Charlie, Thanks for updating the review. This package will ship first thing in the morning. It may take some time to reach you, going out of the country.

Rated 5 out of 5 stars

I only got one drop container and was…

I only got one drop container and was expecting two? The packing slip said both tasting drops and regular drops. I’m pretty confused why they are two different things- that isn’t super clear on the site. Haven’t gotten a chance to use the drops yet.

December 29, 2023
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Reply from Drop It

Hello Jason,

We apologize for this. There should have been 2 different bottles. One with a white label and one with a black label. We will send a new order ASAP along with some extra bottles. We are very sorry for the mistake.

Rated 4 out of 5 stars

Not Shipped / Corrected

Bought on the 22nd, tracking number shows still not shipped yet by the 30th. Cannot recommend this vendor. Too slow to respond and ship.

EDITED: I did reach out to Colin who explained the local post office had been having intake problems. He refunded me and sent me 3 bottles via overnight UPS, which I received. I’ve left off a star as it seemed like the post office issue was previously known but I wanted to acknowledge the customer service effort and that they are a small mother-and-son business.

December 20, 2023
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Reply from Drop It

Hello Emery,

We are so sorry about this. There have been a lot of shipping issues during the holidays that are out of our control. Please email colin@dropitwine.com and we will expedite a new package through a different courier. We apologize for your experience.

Rated 2 out of 5 stars

I can’t not write my opinion because I…

I can’t not write my opinion because I don’t receive the drop yet, the only opinion I have Wright now is that it take to long to arrive

December 4, 2023
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Reply from Drop It

Hello Amarilis, we are sorry to hear this! Our Tracking shows it was delivered on 12/8/23. Please email colin@dropitwine.com to confirm your address so we can fix this for you!

Rated 4 out of 5 stars

Delivery cumbersome, but it finally arrived

After the delivery debacle, it was nice to open the bag and discover an extra bottle. Very very nice, I had planned on giving 2 as Christmas gifts, but now I can give 3! I love this stuff. I'm finally able to drink red wine after many years not being able to.
As for improvement, maybe try the post rather than UPS.
Thank you

November 13, 2023
Rated 5 out of 5 stars

Incredible customer service

Incredible customer service. My recent order was sent back to sender for some unknown reason. When I contacted dropitwine to resolve the issue Colin could not have been more understanding, accommodating, and generous with his resolution. Thank you dropitwine for not only an amazing product but backed up with awesome service.

October 30, 2023
Rated 5 out of 5 stars

I love wine

I love wine, but it doesn't feel the same about me. For me, it isn't the sulfites; it's the histamines. The side effects are terrible and unpredictable. My boyfriend found Drop it, and it has changed my life. It really works.

October 23, 2023
Rated 5 out of 5 stars

Amazing product 🙏

I received my order very fast and the product is efficient. I’m very happy. I will definitely order again. Thank you!

August 28, 2023
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Reply from Drop It

Hi Melanie, I am sorry about your experience. Your tracking had been sent to you and when checked, it showed delivered on September 2nd. Please check the address that you gave us. Feel free to email us to resolve this as it was shipped and delivered.

https://tools.usps.com/go/TrackConfirmAction_input?origTrackNum=92001901755477300289217553

Rated 5 out of 5 stars

Fast service

Fast service. delivered as scheduled.
This product has eliminated my headaches and believe it or not, as a breathing issue, this product has eliminated my morning problems.
I used to gasp for air, and I was advised by the VA to give it a try and it works.
I will order this stuff forever.

August 22, 2023
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Reply from Drop It

Scott, we are so happy that Drop It has helped you! Thank you for being a loyal customer!

Rated 5 out of 5 stars

Great Stuff!

We've been using Drop It for about a year now and just am amazed at the difference it makes. We just purchased the drop it for beer and look forward to seeing how that also is effective. Always receive it very quickly in the mail and appreciate this great product!

August 17, 2023
Drop It logo

Reply from Drop It

Thank you for being such a great customer! Hope you enjoy the Drops For Your Hops!

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