drprepare.com Reviews 

Product leaked, replaced it and new one leaks. They want replace it. Product is junk. It's cheap and there service is junk.

I bought a small Dr Prepare tower fan from Amazon in 2022 and it has worked perfectly since. Comes out every summer and is often left on all night in the bedroom. No issues, quiet and reliable. I would genuinely recommend their fans to a friend.

The Dr. Prepare battery failed in less than a year of use. The screen went completely blank, the battery stopped functioning properly, and my LiFePO4 charger shows a full charge and will not start charging.
I contacted Dr. Prepare customer support for warranty service and provided a detailed description of the problem, but I have received no response. Very disappointed with both the battery quality and the lack of warranty support.

NO REMOTE SUPPLIED WITH FAN. WOULD NOT SUPPLY A REPLACEMENT BECAUSE EACH REMOTE IS UNIQUE TO EACH FAN. OF ABSOLUTE BS. PROMISED A REFUND 27TH JULY, STILL WAITING. ANOTHER USELESS CHINESE COMPANY RIPPING PEOPLE OFF.
MUST BE THE WORSE COMPANY IN THE WORLD.

Bought a lifepo4 battery from dr.prepare and within a few weeks the battery stopped working and would not hold a charge. Contacted customer support, they took weeks to respond, then had me send video proof of faulty product. Finally got my refund today, 54 days after my initial email. I do not recommend buying anything from this company.

I bought two lithium batteries from this company a year ago for my RV house batteries. They worked fine until a week ago. I tried jumping and charging but neither one would take or hold a charge. I have been discussing my problem with their service department but all I get back is questions. I have discussed my problem and answered their emails but have not received anything promising. If this is what you call customer service you might as well delete that column from your advertisement.

Dehumidifier stopped working after little bit more than 1year. And I can’t get the support or service. They just ignore all messages, no communication at all.

I purchased 4 lithium batteries at almost 200.00 each. After 6 weeks in service 2 stopped taking a charge. Their customer service is through a message system and for the past week I get one message a day asking for more of the videos I already sent.
Don't buy from them, it's a scam.

My DrPrepare rotary dehumidifier initially worked fine. After 14 months it has stopped working. Seeking advice from manufacturer (e: support at drprepare.com) I've had no response at all: disappointing!