Dr. Sister Skincare Reviews 737

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers had a great experience with this company. Customers are really happy with the products, noting significant improvements in their hair, skin, and nails. Many people have observed their hair growing thicker and shinier, with less fallout, and their nails becoming stronger and healthier. Reviewers also frequently mention a smoother complexion, reduced dark spots, and a more elastic and hydrated skin appearance, with some even noticing a reduction in lines and wrinkles. However, some customers also noted issues with product consistency, describing certain creams as unusable or having a jelly-like texture. A few people reported that some products made no difference even after extended use, and there were instances where customers found jars to be half-full. Additionally, some reviewers experienced difficulties with the company's refund policy when products were not purchased directly from their website.

What people talk about most

Product

Consumers find product to be positive, with many reporting noticeable improvements in skin quality, reduced... See more

Quality

Reviewers highlight positive aspects of quality. Many customers report noticeably smoother, more elastic, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Im hesitating between 4 and 5 stars. I am 80 years old and have always been very active and slim. But my hair was definitely getting thinner and skin and nails showing signs of ageing. But for th... See more

Rated 5 out of 5 stars

It is easy to use Inner Beauty capsules. Just 1 capsule at bedtime. I can already see some changes in my skin, hair and nails. My nails were soft and always splitting. They looked ugly, but now t... See more

Rated 5 out of 5 stars

I love this cream on my face, although at 88 I don't expect a miracle. But I had a real problem with the skin on my arms. Twice recently I had a minor injury on my arm which resulted in my paper thi... See more

Rated 5 out of 5 stars

Having used Dr Sister’s Inner Beauty capsules for one month I am very pleased that my lines and wrinkles have noticeably reduced in appearance. I have still got another two months supply and look for... See more


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

737 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

I use Younger You face cream

I use Younger You face cream and the product is fine.
However, since I moved house 18 months ago my order keeps going to my old address. They have been advised of this 5 times and are still getting it wrong! Today I have been told it is because they use two systems! The call handler has now assured me that it is sorted! We shall see. This can't go on!

April 17, 2026
Unprompted review
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Reply from Dr. Sister Skincare

Hi there,

I am really sorry this has happened! If we haven't already, we will be happy to refund any orders that have gone to the wrong address. Please contact our customer care team on support@drsisterskincare.com or 0800 046 5569 and they will be happy to assist.

Reanna @ Dr Sister Skincare

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Rated 5 out of 5 stars

Really made a difference to the skin on my arms

I love this cream on my face, although at 88 I don't expect a miracle.
But I had a real problem with the skin on my arms. Twice recently I had a minor injury on my arm which resulted in my paper thin skin peeling back. I had to go to A&E.
Then I started to use Younger You on my arms every morning. Now after a few weeks, the skin is noticeably smoother and feels more elastic. Next time I have a minor bump or scrape I hope it will fare better.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

A brilliant product

I'm always sceptical when trying new products but I have to say the serums are the best I've ever come across. Truly deliver a great performance and my skin has become so noticeably softer. I love the day cream and have tried the lash serum, but overall the serums you just can't beat, absolutely brilliant. Please don't stop making them. I love them all

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

Have been using dark spot vanish for…

Have been using dark spot vanish for over a year now with no visible results

December 11, 2025
Unprompted review
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Reply from Dr. Sister Skincare

Hi Lorraine,

I am sorry that Dark Spot Vanish has not been the right product for you. Skincare will work differently for everyone, and the success of Dark Spot Vanish will vary depending on the individual and the area you are looking to target.

If you have had any orders delivered in the past 60 days, you can take full advantage of our Money Back Guarantee. Simply get in touch with our customer care team at support@aeons.co.uk or by calling us on 0800 041 8575.

Reanna @ Dr Sister Skincare

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Rated 5 out of 5 stars

Happy user - loving the results!

Having used Dr Sister’s Inner Beauty capsules for one month I am very pleased that my lines and wrinkles have noticeably reduced in appearance. I have still got another two months supply and look forward to further improvements and I’m sure I will be repeating this order when my current order is running low!

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

It’s working!

I’ve been using Crepe Rewind for a month, now, and my skin is definitely starting to look better - brighter, more taught and less crêpey.

October 7, 2025
Unprompted review
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Rated 5 out of 5 stars

I can hardly believe that it is so good t is easy to use Inner Beauty…

It is easy to use Inner Beauty capsules. Just 1 capsule at bedtime. I can already see some changes in my skin, hair and nails.
My nails were soft and always splitting. They looked ugly, but now there's no splitting and my nails are already significantly stronger and looking good.

My hair has stopped falling out and isn't splitting as much as before I began to take Inner Beauty. It is also beginning to thicken and for the first time in my memory it is shiny, which I love.
As for my skin, my complexion is smoother and the dark spots faded. The wrinkles from my nose to my upper lip are fainter as are those on my forehead.
I am delighted with this treatment and grateful that I have it.

October 3, 2025
Unprompted review
Rated 1 out of 5 stars

Doesn't work and bad customer service

No warning they were sending out more product and they initially wouldn’t accept email cancellation so I had to threaten them with Trading Standards. Product made no difference after 6 months use. Expensive and jars only half full Do not waste your money Also they are now saying there is a 60 day money back guarantee! Offering that AFTER it's too late to get it of course. And they may weigh the jars, but they are heavy when empty and some of mine WERE half full. And easy to cancel or amend the subscription, really! They insist you call to cancel, I was never offered the 'online' option. Just you have to call to cancel. Dreadful 'Customer Service'

September 14, 2025
Unprompted review
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Reply from Dr. Sister Skincare

Hi Ros,

I am sorry that you did not see the benefits you were hoping for with our cream, everyone is different and what works for one person might not work for another.

This is why we offer all customers a 60-Day Money Back Guarantee to allow them to trial our products, as well as anytime cancellations or amendments for any subscription you may set up.

Our jars are weighed and filled precisely, leaving a gap at the top so that product does not spill or smear when opening - they are not half full.

As always, if you have any questions our dedicated customer service team will be more than happy to help.

Reanna @ Dr Sister Skincare

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Rated 5 out of 5 stars

Having naturally dry skin like me

Having naturally dry skin like me, has its negatives and positives, which one does learn with age …! The advantages are that you don’t sweat, or need deodorant, but you do have to hydrate your skin and use creams even as a teenager. People who sweat more, tend to have an oily skin, which remains softer and hydrated even into later life.
As an artist & paper specialist, I do not like greasy hands, so using creams always means washing my hands. Since using Crepe Rewind I have noticed that the skin absorbs the moisture incredibly quickly, even into the hands after application to arms and legs, which saves me using the basin.
Crepe Rewind also lasts longer than other creams, so it’s a once a day application. Hurray!

September 16, 2025
Unprompted review
Rated 2 out of 5 stars

Beware of monthly subscriptions.

The product is very good but beware of being tied into monthly subscriptions,almost impossible to cancell. No response from phone number,and they won't accept cancellation by e mail.Very poor considering they accepted an on line order .!!!!!

September 5, 2025
Unprompted review
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Reply from Dr. Sister Skincare

Hi Mrs Whitworth,

You can cancel your subscription yourself on your online account, as well as over the phone with us. If you are having trouble getting through, you can explain this in an email and we will be able to action your cancellation for you no problem.

Reanna @ Dr Sister Skincare

Rated 5 out of 5 stars

To be honest I was slightly sceptical…

To be honest I was slightly sceptical when I read about Dr Sister’s Inner Beauty products but recently out of cancer treatment and looking absolutely awful I felt that I had nothing to lose!
My face especially, was swollen from lymphoedema and looking very lined and saggy so I thought I’d give it a try.
The 60 day money back offer was appealing.
I’d just ask for a refund if I wasn’t happy!
Nearly a month later my face is already looking less lined ( I’ve been taking weekly selfie’s to compare!)
I’ve also noticed that my nails are getting stronger at long last.
I’ve already ordered my next batch of Inner Beauty capsules and am looking forward to seeing any improvement over the next coming months.
I’ve also started using the facial and neck moisturiser which feels lovely, goes on well, and leaves your skin feeling soft and glowing.
I’m looking forward to trying the crepe rewind moisturiser when I can save enough money to do so.
I agree that on first look the products appear expensive but on making price comparisons with other premium beauty products ( and in my mind, these seem to actually work!), plus the money back guarantee, I’d certainly recommend giving them a go!

August 30, 2025
Unprompted review
Rated 1 out of 5 stars

Waste of money for me!!!

Not worked for me at all
A waste of money !!!

August 26, 2025
Unprompted review
Dr. Sister Skincare logo

Reply from Dr. Sister Skincare

Hi Gabriele,

I am sorry you haven't seen a difference, but not to worry this is why we have our 60-Day Money Back Guarantee. Simply contact our dedicated customer care team at support@drsisterskincare.com or by calling 0800 046 5569. We are available Monday to Friday between 09:00 and 17:30 and Saturday and Sunday 09:00 and 17:00.

Reanna @ Dr Sister Skincare

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Rated 1 out of 5 stars

A terrible company to deal with !

I purchased the Dr Sister Dark Spot Vanish from an Ebay seller. I religiously applied it day and night for the time specified. Sadly, it made no difference to the dark spots on my face.

Dr Sister's website has a large banner that offers 100% money back guarantee if the product does not work after 60 days. So, I contacted them, explained my situation, and respectfully requested a refund.

I was met with a wall of total resistance and was informed that, as I did not purchase the product via their website, I was not entitled to a refund. I challenged this and was told that this condition was "hidden" away in their terms and conditions.

I argued that this should be on their website banner but there was no mention of it which I considered to be misleading and unfair.

Then I received an email from Andrew at Dr Sister apologising and advising me that a refund was forthcoming.

Imagine my delight but when I responded that they did not have my banking details in order to issue the refund, I received another email telling me that a mistake had been made and I wasn't entitled to a refund after all.

I challenged this as unfair and to some point illegal and respectfully requested them to honour their agreement to refund.

THEY SAID NO !

July 24, 2025
Unprompted review
Dr. Sister Skincare logo

Reply from Dr. Sister Skincare

Hi there,

It appears you purchased your item from an unlicensed reseller.

Reselling is actively prohibited by our company. These sellers are nothing to do with us, and so purchasing from them means you are not entitled to return or refund any orders with Dr Sister Skincare. We make a conscious effort to report and shut down any resellers we are aware of for this exact reason.

I am sorry this has caused you inconvenience, but please be more careful in future when purchasing online to ensure you are ordering from the legitimate business.

Reanna @ Dr Sister Skincare

Rated 1 out of 5 stars

Does not do what it claims

For the first time ever I watched the whole video about the miracle cream for crepy skin and despite the extortionat price decided to try it. 1 month in and can’t see a single bit of difference. Not worth the money at all

July 2, 2025
Unprompted review
Dr. Sister Skincare logo

Reply from Dr. Sister Skincare

Hi Sue,

I am sorry you've not seen a difference when using our Crepe Rewind. Everyone is different and what works for one may not work for another. But not to fear, all of our customers get a 60-Day Full Money Back Guarantee, meaning you can return any used or unused items within 60 days of delivery and get a full refund!

Reanna @ Dr Sister Skincare

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