I’ve had a great experience with DrTalks. Their podcast hosting service has helped me not only create stronger content, but also build valuable connections along the way. The team has been supportive,... See more
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See what reviewers are saying
As someone concerned with my health as I enter my elder years, I am often confused and distrustful of the cacophony of people hawking miracle cures. It has been immensely helpful to find organizations... See more
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In the Name of the Messiah Jesus: I by no means trust or believe in any part of so-called allopathic medicine or sorcery or other fictional and harmful inventions by men. This summit was ab... See more
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This seems like a scam to make it so hard for people to get what they paid for, people give up so this company gets to keep the money. I don't have access to the premium subscription I paid for. I... See more
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Company details
Written by the company
DrTalks was created to give real people access to some of the world’s foremost experts on various health, wellness, and medical topics. Through our exclusive partnership, we’re able to bring you ongoing content curated to match whatever subject or condition that interests you. So whether you want to understand the secret to unlocking your genetics, improving your health through nutrition and exercise, understanding the latest breakthroughs in the war on cancer, or learning to deal with chronic conditions and pain management — we give you the latest from the doctor’s themselves.
Contact info
7040 Avenida Encinas, 92011, Carlsbad, United States
- +1 (619) 374-9931
- support@drtalks.com
- drtalks.com
3.9
Great
209 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent assistance from Lian
Lian kindly and professionally helped me to resolve a challenge with my subscription.
Excellent service most appreciated 👍
May 13, 2024
Unprompted review
Reply from DrTalks
Thank you for your kind words! We're delighted to hear that Lian was able to assist you effectively and that you had a positive experience with our customer service.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help!
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Refunded
They did refund the money after a few emails.
I went to the Lyme summit last year May 2023 did not realize there was an auto pay connected to this. Never got a word from them until they charge me $97 in my bank account when I said I don’t want it. Please cancel it and refund me. They said oh sorry we don’t do that we sent you reminders and they showed me form letter reminders emails that have no date and no emailI never received any emails “gentle reminders.” this is a difference between a company that has integrity and a company that doesn’t in my opinion. Hope you didn’t know about the auto pay. Sorry we’re keeping the $97.
May 10, 2024
Unprompted review
Reply from DrTalks
Hi Katharine, we're truly sorry to hear about your experience and any inconvenience it has caused you. This certainly isn't the level of service we aim to provide, and we apologize for any confusion regarding the auto-pay system. Please know that we take your feedback seriously. We understand your frustration and want to make things right. We've sent you an email to address your concerns.
Again, we apologize for any frustration or inconvenience this may have caused, and we appreciate your understanding as we work to resolve this matter for you. If you have any further questions or concerns, please don't hesitate to reach out to us directly through the email we've sent.
Prompt response
The technical issue I encountered (link not working for me) was resolved within minutes by Lian at DrTalks. I could not ask for a better service. Thank you
April 26, 2024
Unprompted review
Reply from DrTalks
Thank you so much for your kind words and positive feedback regarding the technical issue you encountered during your interaction with our platform.
We're delighted to hear that Lian was able to promptly assist you and resolve the issue you experienced with the link. Providing excellent service and support to our community members is our top priority, and it's always encouraging to receive such positive feedback.
We sincerely appreciate your patience and understanding as we worked to address the issue and ensure that you could access the resources you needed without delay.
If you ever encounter any further technical issues or have any questions or concerns in the future, please don't hesitate to reach out to us. We're here to assist you every step of the way.
Valuable and worth the price
Re: Dr Talks. The interviewer was concise and questioned the important material that might otherwise be missed. The speakers were experts in their fields, very knowledgeable and interesting. The material was current and pleasantly surprising. When I emailed Dr Talks about getting access to my plan, Kimmy responded immediately and addressed my concerns.
April 22, 2024
Unprompted review
Reply from DrTalks
Thank you for your feedback! We're delighted to hear that you found the interviewer's approach concise and effective in covering important material. It's fantastic to know that you found the speakers to be knowledgeable, interesting, and experts in their respective fields. We strive to provide our audience with current and relevant content, so we're thrilled that you found the material pleasantly surprising.
We're glad to hear that Kimmy was able to promptly assist you with accessing your plan and address any concerns you had. Providing excellent customer service is a top priority for us, and we're always here to help.
Dr Talks
I can research the information I need at my own pace, without the feeling that I must "buy" or "buy in" what is being delivered. I rely on my own intuition and judgment, what feels good for me and take into consideration the research done by professionals in the field of MS.
April 18, 2024
Unprompted review
Reply from DrTalks
Thank you for sharing your perspective. It's wonderful that you feel empowered to research and make decisions at your own pace, guided by your intuition and judgment. Self-advocacy and informed decision-making are essential when managing a condition like MS.
If you ever have questions or need support along the way, please don't hesitate to reach out. We're here to provide information and resources to assist you in any way we can.
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Help when required!Having recently contacted ‘Dr Talks’ re…
Having recently contacted ‘Dr Talks’ re a seminar discussing MS & associated symptoms,and not being very ‘computer literate’! I very much appreciated your help and assistance in setting up zoom etc for forthcoming classes.
Many thanks Barbara Hamilton
April 13, 2024
Unprompted review
Reply from DrTalks
Thank you so much for your kind words. We're delighted to hear that we could assist you in setting up Zoom for the upcoming seminar on MS and associated symptoms.
Your comfort and ease in accessing our resources are of utmost importance to us, and we're always here to help in any way we can. Please don't hesitate to reach out if you have any further questions or need additional assistance.
We're looking forward to having you join the seminar, and we hope you find it informative and beneficial.
Reply from DrTalks
Thank you for your feedback! We're delighted to hear that you appreciate our free viewing option for the videos.
We're grateful to have you as part of our community, and we look forward to continuing to provide you with informative and inspiring content.
The personality of Dr
The personality of Dr. Kahn, his eloquent-delivery of material I haven’t been given before and the interaction between him and Dr. Furman: appreciate non-egotistical presentations, just direct invaluable information that changes people to live healthier-lives. Thank Yous Sincerely, precious-treasure here 🍀🎁🙏😻
March 23, 2024
Unprompted review
Reply from DrTalks
We're thrilled to hear that you found Dr. Kahn's presentations and his interaction with Dr. Furman to be valuable and impactful.
At DrTalks, we strive to provide our audience with valuable and insightful information presented in a clear and non-egotistical manner. We're glad that you appreciate our approach and that it has positively impacted your journey toward living a healthier life.
If you have any further questions or need assistance, please feel free to reach out.
Dr Talks has great summits
I've been watching Dr Talks Summits for many years and I always find the content of their interviews to be excellent as well as easy to comprehend and watch. I encountered a problem when viewing a recent Dr Talks summit and my issue was quickly resolved by Kimmie in Customer Support, who always does a great job of resolving issues quickly when they arise. Shout out to Kimmie!
March 21, 2024
Unprompted review
Reply from DrTalks
Thank you so much for your kind words and for being a longtime viewer of DrTalks Summits! We're delighted to hear that you find our content excellent and easy to comprehend.
We're also glad that Kimmy was able to assist you promptly with the issue you encountered. Providing excellent customer support is one of our top priorities, and we're thrilled to hear that Kimmie was able to resolve your issue quickly. Thank you for being a valued member of the DrTalks community!
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Heroes in action
Drtalks team take customer service seriously; they fix problems right away providing excellent service with positive results. Kimmy was my Customer Support Hero online for the day as he followed up and performed his duty without delay.
My experiences with DrTalks customer service Dept have always given me complete satisfaction. I feel that I accomplish my goal without wasting my time
March 20, 2024
Unprompted review
Reply from DrTalks
Thank you so much for your kind words and for taking the time to share your positive experience with our customer service team. We're thrilled to hear that Kimmy was able to assist you promptly and efficiently, ensuring that your issue was resolved to your satisfaction.
Providing excellent customer service is one of our top priorities, and we're glad to know that our efforts have made a positive impact on your experience with DrTalks. Your feedback is invaluable to us, as it helps us to continuously improve and deliver the best possible service to our customers. Thank you again for choosing DrTalks, and we look forward to serving you again in the future.
Health perspectives to listen to!
This is a community of Dr.s and health educatorswho are educators. They give you information on why you need to protect and nourish your body as you heal. They have many pieces of the health puzzle and you might find what your looking for. They are accessible to everyone, as they are offered free, with the option to buy them. Kudos to Dr.Talks!
March 19, 2024
Unprompted review
Reply from DrTalks
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you found value in the information provided by our community of doctors and health educators.
At Dr. Talks, our mission is to empower individuals with knowledge about health and wellness, and we're delighted to know that you found our resources accessible and informative. Your support and encouragement mean a lot to us, and we're committed to continuing to provide valuable content to help you on your health journey. Thanks again for being a part of the Dr. Talks community, and we look forward to continuing to serve you.
Heart Disease and Nutrition
I found interesting topics every day.
The Summit was well planned. Dr Kahn and Dr Fuhman were very good in guiding the interviews to make sure the public could follow. I was particularly interested in topics related to high blood pressure and also cancer.
Thank you to Dr Talks team.
March 16, 2024
Unprompted review
Reply from DrTalks
We're delighted to hear that you found the topics presented each day to be interesting and valuable. Our team works hard to curate a diverse range of topics, ensuring that our audience receives comprehensive insights into various aspects of health and wellness.
We're especially pleased to hear that you found the guidance provided by Dr. Kahn and Dr. Fuhrman effective in making the interviews accessible and informative. Both are renowned experts in their respective fields, and we're honored to have them as part of our summit.
Thank you once again for your feedback and for being a part of the Dr. Talks community.
Automatic Subscriptions Require Diligent Awareness
Be very careful when you sign up for a summit and then get charged to an annual fee $97US
I Had been looking after my 92 year old mother who broke her arm and had not noticed emails stating they were going to take an automatic payment from my account.When I reached out asking for the amount to be returned 8 hours after it was taken out of the account they refused to refund stating it was their policy not to refund on automatic annual payments. They had sent reminder emails which I did not see.
Life has moments of compassion surely. I am an elderly widow and have only the benefit cannot afford the payment.
I phoned America to ask for a compassionate refund have yet to hear back.
I received an extremely compassionate response totally aligned with who I understood the values of Dr Talks to be.
I value and appreciate their dedicated work.
March 14, 2024
Unprompted review
Reply from DrTalks
We sincerely apologize for any inconvenience caused by the automatic renewal of your subscription. We understand the challenges you've been facing, especially during such difficult times caring for your mother.
Our standard practice includes sending reminder emails 30 days, 7 days, and 3 days before the renewal date to ensure our customers are aware of upcoming charges. However, we acknowledge that sometimes emails can be missed, especially during challenging circumstances.
Our team has already reached out to you regarding the details of the refund process. We assure you that we are committed to addressing your concerns and providing a resolution.
Thank you for your patience and understanding.
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DrTalks summits are GREAT!
I have gotten so much fantastic information from a lot of health practitioners from the DrTalks summits. For me and so many others like me who don't have a lot of money, it's been a god send to be able to watch some of the summit's presentations for free. And when I've contacted them, they've been very responsive and helpful.
March 1, 2024
Unprompted review
Reply from DrTalks
Thank you for your kind words! We're happy to hear that you've found valuable information in the DrTalks summits. Providing access to important health knowledge, especially for those with limited resources, is one of our main goals. We're glad to know that our team has been responsive and helpful to you. If you ever have more questions or need further assistance, please don't hesitate to reach out.
Thanks for offering health Summits like…
Thanks for offering health Summits like these & quick responses from my feedback on health concerns.
March 5, 2024
Unprompted review
Reply from DrTalks
Thank you very much for your kind words and feedback regarding our health summits. We're thrilled to hear that you appreciate the value they provide and that you've found our responses to your health concerns helpful.
At Drtalks, we are committed to delivering valuable resources and support to our community, and feedback like yours helps us to ensure we're meeting your needs effectively.
Not worth the price
I was not aware of the yearly subscription cost and emailed the company for a refund and cancelation the same day the money was drafted out of my account. I called to speak with someone and was never connected to a live person. I left several messages for someone to call me and no response.
The information about an annual subscription is not obvious. I was finally informed through email they have sent gentle reminders of the renewal date. This is also how they trick you into purchasing without knowing there is a renewal. I found the emails since paying for the zoom recording to be mostly selling of products and not the information you on how to improve your health. So hence the gentle reminders are not as bold as pushing your products on us.
I would have never renewed this purchase if this was an obvious reminder. Be aware of purchasing anything from this site. They are not concerned about educating people. They only want to take advantage of you.
February 28, 2024
Unprompted review
Reply from DrTalks
We sincerely apologize for any confusion or inconvenience caused by the renewal of your subscription. It was never our intention to deceive or mislead our valued customers into unknown charges.
We want to assure you that we take transparency seriously, and as part of our standard practice, we send reminder emails about subscription renewals well in advance. Our records show that reminder emails were indeed sent to you 30 days, 7 days, and 3 days before the renewal date, and our system indicates that you opened these emails.
However, we understand that these reminders may not have been as apparent as they should have been, and for that, we apologize. Your feedback is invaluable in helping us improve our communication processes. The team has already reached out to you regarding the cancellation of your membership and your refund. Your satisfaction is our priority and we look forward to resolving this matter quickly.
Once again, we apologize for any inconvenience this may have caused. Please feel free to reach out if you have any further questions or concerns.
I regret purchasing Dr Talks
I regret purchasing Dr Talks. I paid for it to attend one event. A year later I was charged for an additional year. I immediately emailed that I wanted to cancel as I wasn't using it and no money was refunded. Charging for unwanted and unused services is poor customer service at best if not predatory. Even Amazon grants full refunds under there conditions.
February 1, 2024
Unprompted review
Reply from DrTalks
We apologize for any confusion caused by the renewal of your subscription. It was never our intention to create a negative experience for our customers.
We understand your frustration and regret that you were not satisfied with our service. Regarding the renewal, our records indicate that a reminder email was sent to you before the renewal date, and we see that you opened this email.
However, we acknowledge that our communication regarding subscription renewals may not have been as clear as it should have been. Your feedback is important to us, and we are continuously working to improve our processes to better serve our customers. The team has already reached out to you regarding the cancellation of your membership. Your satisfaction is our priority and we look forward to resolving this matter quickly.
If you have any further concerns or questions, please don't hesitate to reach out to us.
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Only if you purchase can you hear the…
Only if you purchase can you hear the answers or what to do about these conditions. That was NOT disclosed when signing up.
February 22, 2024
Unprompted review
Reply from DrTalks
We're genuinely sorry to hear about your experience, and we appreciate you bringing this matter to our attention. Transparency is crucial to us, and we take your feedback seriously.We're committed to making improvements based on your input and in light of this event, the management has reviewed this issue and we would like to inform you that the videos are back to the old format, and you should be able to watch the videos now without any interruption.
Thank you for sharing your thoughts with us.
Stay Away
I received reminders in the middle of the night and this am my account was debited 96.00 and I have never used this. When I reached out I was basically told sorry no refund.
This is not a good business practice. I had no idea I was set up for auto renew and not even enough warning to cancel in a timely manner.
February 22, 2024
Unprompted review
Reply from DrTalks
We sincerely apologize for any inconvenience caused by the unexpected renewal charge and the confusion surrounding our subscription service. It was never our intention to deceive or inconvenience any of our valued customers.
We'd like to clarify that we send out reminder emails regarding subscription renewals well in advance. These reminders are typically sent 30 days, 7 days, and 3 days before the renewal date to ensure our users have ample time to make any necessary adjustments to their accounts. We have records indicating that these emails were indeed sent to your registered email address, and they were opened.
However, we understand that the timing of these reminders may not have been convenient for you, and for that, we apologize. We strive to improve our communication methods to better accommodate our users' preferences.
The team has already reached out to you regarding the cancellation of your membership and the available options regarding this matter. We look forward to resolving this matter quickly.
Once again, we apologize for any frustration or inconvenience this may have caused, and we appreciate your understanding and patience in this matter.
If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to our customer support team.
Sign up to hear half the interviews and the questions only to be constantly reminded that you must pay before I will share the answers. Basically greedy
Good information and possibly helpful but you wouldn’t know because although it is promoted as free for a limited time, they only share half of the interview which tells you what is causing chronic inflammation and what products and services could be used but they don’t share the second half of the interview that helps you find help, you must pay up front for that. Disclaimer previous dr talks have not been so underhanded, this one is the first to use these tactics so don’t judge them all by the silent killers pay up front approach.
February 20, 2024
Unprompted review
Reply from DrTalks
Thank you for bringing this to our attention, and we sincerely apologize for any frustration or confusion caused by your experience. We understand the importance of transparency and fairness in our offerings, and we take steps to address any shortcomings in our practices. In light of this event, the management has reviewed this issue and we would like to inform you that the videos are back to the old format, and you should be able to watch the videos now without any interruption.
Thank you for sharing your thoughts with us. If you have any further concerns or questions, please feel free to reach out to us directly.
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