Dr Trust Reviews 

574
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 166 reviews, reviewers had a great experience with this company. Customers frequently mention that the items are highly functional and effectively designed to provide wonderful support for daily wellness routines. People also praise the sturdy build and portable nature of the devices, which makes them convenient for regular use at home. Some reviewers were not happy with the shipping process, noting late arrivals and frustrating delivery delays that affected their purchases. Furthermore, consumers experienced poor assistance when trying to resolve product problems through customer service channels. Several users noted that getting timely answers or replacements for damaged items required significant effort.

What people talk about most

Product

People report positive experiences with product, highlighting effective pain relief, sturdy builds, and... See more

Quality

Customers had positive experiences with quality, highlighting that the build feels solid, durable, and... See more

User experience

Reviewers mention positive feedback about user experience, noting that the products are very effective, easy... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers reporting frustrating delays,... See more

Customer service

Reviewers highlight negative aspects of customer service, describing support agents as unhelpful, dismissive,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The sphygmomanometer comes with a stethoscope which makes it a lot easier. The whole set is portable and gives ig accurate results. Since it comes with a bag and is comparatively small than the mer... See more

Rated 4 out of 5 stars

Products are good and cost effective backed up by warranty Technical support call should follow all purchases to resolve any issues For example Dr Physio stimulator has no polarity of electr... See more

Rated 5 out of 5 stars

At first the cushion did not seem to make much of a difference as it takes some time to adjust itself as per the user's physique and posture. However once settled the memory foam felt like it enhanced... See more

Rated 5 out of 5 stars

The product (kitchen weighingmachine) works great, looks good and is very easy to carry. Though i faced problem in the delivery. The product was not dispatched till the expected delivery date which w... See more


Company details

  1. Health and Beauty Shop

Written by the company

We offer an exhaustive range of products specialised in home-based, non-invasive digital diagnosis & prevention of lifestyle diseases. Our wide range of products are spread across categories like respiratory wellbeing, physiotherapy, cardiac health monitoring, diabetes detection, mother & childcare and more. All our products are designed and manufactured to meet global standards of performance and compliance. Our brands offer wide range – from entry-level models to high-end products that meet the needs of different types of customers. In 2021, Nureca, with its D2C brands Dr Trust, Dr Physio and Trumom, became the first such company to be listed on the stock markets in India


Contact info

4.0

Great

TrustScore 4 out of 5

574 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(574)

159 reviews in the last 12 months

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Rated 1 out of 5 stars

Don't use the product of Dr Trust..

If someone orders something from you and it arrives faulty, it will take 1 month to replace it, so reduce the amount.And they made things keeping in mind the climate and temperature of India.The heating pad that generates heat only feels like it is simply generating very low heat.

Even though I got my faulty product replaced, I still received the same defective piece.
And now when I complained, they said that there is no Jesus in our product, if you find any problem, you should courier the product to the service center.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Massager gun

Using the Dr. Trust Gun Massager for the last 1 week and it’s been really effective. It helps reduce muscle pain and stiffness, especially after long work hours. Easy to use, good vibration levels, and solid build quality. Totally worth the price.

February 3, 2026
Unprompted review
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Rated 3 out of 5 stars

AVERAGE

LIKE, BUT THERE IS SOME CONDITION WHICH IS NOT SUITABLE TO CUSTOMER LIKE THE WARRANTY FORM HAS ONE CONDITION THAT IF YOU NOT FULFILL THE FORM THE WARRANTY IS NOT COVERED. BUT LAW SAYS THAT WARRNETY IS ABSOLUTLEY COVERED AFTER THE PRODUCTS DELIVERED TO THE CUSTOMER.

January 28, 2026
Unprompted review
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Rated 4 out of 5 stars

Products good and cost effective…

Products are good and cost effective backed up by warranty

Technical support call should follow all purchases to resolve any issues For example Dr Physio stimulator has no polarity of electrodes which needs discussion with technical support personal

In warranty service no and steps to avail be mentioned clearly

Loyalty discounts be offered
Dr Shashank Jain
9312403074

January 21, 2026
Unprompted review
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Rated 5 out of 5 stars

Dr Physio 1021 Body Massager Review

I recently purchased the Dr Physio 1021 (Dr Trust brand) for my chronic lower back pain, and it has been a game-changer for my daily routine.

What I Loved:

Effective Pain Relief: The vibration is powerful (up to 2,900 RPM). I usually have stiff shoulders after office hours, and using the wavy head for just 10 minutes provides instant relief.

Reaches Everywhere: The long, non-slip handle is perfectly designed. I can easily reach the center of my back without having to ask someone else for help.

Sturdy Build: The ABS plastic feels high-quality and durable. The extra-long cord is a big plus because I don’t have to sit right next to a power outlet.

January 1, 2026
Unprompted review

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