Drug Test London Reviews 

38
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Simple to book online. Turn up during opening hours. You may have to wait 5 to 10 minutes. Go off peak times and it could be quicker. Results arrived as stated, 5 to 7 days.

Rated 5 out of 5 stars

Very professional and friendly staff at this beautifully clean place. My sample with chain of custody was taken on Friday with results returned within 3 working days. All approved and accepted by... See more

Rated 5 out of 5 stars

I had a very specific set of requirements for my tests for an overseas employer. Drug Test London simplified everything and gave me exactly what they required. I highly recommend them and will use t... See more

Rated 5 out of 5 stars

The blood test collection performed was easy to administer at home using simple, clearly provided equipment. The pre-paid return package made sending the sample back straightforward, and the instruct... See more

Company details

  1. Drug Testing Service

Written by the company

We pioneered convenient and cost-effective drug and alcohol testing. All tests are performed by a UKCA certified laboratory and have quick turn-around times. Clients can attend our Patient Reception in Central London and receive their results by email. We also do home testing for tests such as CDT for alcohol misuse, and testosterone.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

38 reviews

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4.6

All reviews

(38)

15 reviews in the last 12 months

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Rated 2 out of 5 stars

Didn’t work

The test came very quickly
But then I didn’t hear anything after 5 days so I emailed at least twice and after 2 weeks I emailed again and called and they said my test was in conclusive as not enough of a sample even though the tube was full !!!

January 20, 2025
Drug Test London logo

Reply from Drug Test London

Thank you for taking the time to share your experience. We're sorry to hear about the delay and the frustration caused by the sample issue. While we strive to ensure a smooth process, the sample sufficiency is determined by the laboratory's strict criteria, and unfortunately, we have no control over their assessment.

We completely understand how disappointing this must have been for you. We always offer a complete refund which you would have received, or to send out another home kit free of charge. Our goal is always to provide a seamless experience, and we appreciate your feedback in helping us improve.

Best regards,
DrugTest.London Team

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Rated 4 out of 5 stars

Very good reception at clinic

Good booking process, very nice reception at clinic with excellent staff. Took longer to get my results than I thought (an email update might have been nice), but overall a very positive experience.

September 5, 2024
Rated 1 out of 5 stars

Bad experience ever

I went to London drugs with my daughter on Saturday morning. I had a miss understand with the price the cashier called the supervisor to look at the price. When I went back with my daughter the supervisor was standing there and she gave me a bad attitude. I felt really embarrassed in front of my daughter. My daughter 12 years. My daughter said if the supervisor is going to be this rude she does not want to come back. Supervisor name was Harini
Location Scott road 72 Delta

September 14, 2024
Unprompted review
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Reply from Drug Test London

Hi Pinder, this sounds terrible and I'm sorry that you had this experience especially with your daughter. At the same time, I am wondering if you have the right service because we are located on Wimpole Street and our clients pay up front on our website with no payment taken on-site. Our website is https://www.drugtest.london.

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