Reply from Drvranjes
Dear Isa,
we are happy to have been able to offer you a pleasant online shopping experience.
We remain at your complete disposal.
Scented wishes,
Team Dr. Vranjes Firenze
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Information provided by various external sources
Desde 1983, Dr. Vranjes Firenze crea fragancias para ambientes y de uso personal con los mejores aceites esenciales, garantizando una duración inimitable. Descubrir y comprar
Contact info
Via Sandro Pertini 5, 50012, Loc. Antella - Bagno a Ripoli (FI), Italy
- +390287213404
- ecommerce@drvranjes.it
- drvranjes.es
4.1
Great
155 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service, quality
Quick delivery, no need to wait, good quality products. Beside I love this scent, a unique scent that gives personality to my house.
April 16, 2025
Reply from Drvranjes
Dear Anna,
we are happy to have been able to offer you a pleasant online shopping experience.
We remain at your complete disposal.
Scented wishes,
Team Dr. Vranjes Firenze
Reply from Drvranjes
Dear irina,
we are happy to hear that you enjoyed your shopping experience with us.
We remain at your complete disposal.
Scented wishes,
Team Dr. Vranjes Firenze
The order is lost and not delivered
Unfortunately, I did not receive my order. The delivery service did not deliver it to me
December 16, 2023
the aroma was more concentrated
I have been using this product for over 5 years. The quality of the goods used to be much higher. When the refills were in metal containers, the aroma was more concentrated. Now I will change the brand of home fragrances, as I am very disappointed.
January 25, 2023
Reply from Drvranjes
Dear Estimated Customer,
First of all thank you for sharing your feedback, it is very important to us.
Regarding this, we can guarantee that our products quality remained unchanged and our choice to change the material of our refllls is due to our willingness to be more ecofriendly and to simplify in this way the container and its components recycling.
We are at your disposal for any further information you need.
Scented regards,
Dr Vranjes Team
No habia la botella de 259 ml de regalo.
October 26, 2022
Reply from Drvranjes
Estimado Cliente,
gracias por su comentario.
A finales de Octubre, principios de Noviembre, intentamos contactar con usted en privado para resolver su caso. Lamentablemente, no hemos recibido ninguna respuesta.
Si desea resolver el problema, póngase en contacto con nosotros por correo electrónico: ecommerce@drvranjes.it.
Estamos a su disposición,
Equipo Dr. Vranjes Firenze.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.