While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their high quality and effectiveness. Many people found the CBD oil and other items to be very helpful for various needs, from pain relief to anxiety and sleep improvement. The taste and authentic experience of the products are also frequently mentioned as positive aspects. The delivery service is often described as excellent, with many consumers appreciating the speed and efficiency of their orders, which often arrive quickly and well-packaged. However, some customers reported issues with the vape pen charger, noting that standard phone chargers did not fit, rendering the device unusable.

What people talk about most

Product

Consumers find the products to be highly effective and of excellent quality. Many reviewers praise the CBD... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of the CBD... See more

Delivery service

Customers had positive experiences with delivery service. Reviewers consistently praise the speed of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dr Watson's Relief CBD has been a Lifesaver ! Sadly following surgery, chronic neuropathic pain totally changed my life and the future seemed very difficult. After a long uphill journey looking for he... See more

Rated 5 out of 5 stars

Absolutely amazing company to work with ordered vape oil a few times now. The deals are amazing and delivery is so fast. Will continue to use Dr Watson

Rated 5 out of 5 stars

Dr Watson website is by far the best we have used for my husband’s CBD order is dispatched the same day!!! Delivery within 48 hours. Absolutely amazing company and highly recommend


Company details

  1. Vitamin and Supplements Store

Written by the company

Dr Watson Cannabis is founded with a team of passionate people who genuinely believe in the power of cannabis to help people in all walks of life to improve general lifestyle and quality of living. Many people associate Cannabis and interchangeably use the term with Marijuana - the recreational plant that people use to get "high". But let us tell you that that would be wrong!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

403 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

Faulty goods,

Faulty goods,

Ignored my email

December 2, 2024
Dr Watson UK logo

Reply from Dr Watson UK

Hi Paul,

We recently had a website overhaul which meant that emails sent to us via the contact form were not arriving in our inbox. This is why you have not had a response.

A member of the team will contact you directly to resolve this.

Kind regards
James

Rated 2 out of 5 stars

I received the one bottle on delivery…

I received the one bottle on delivery invoice 2 of 2 but have not received the item on 1 of 2 on my order No: #5159

November 13, 2024
Dr Watson UK logo

Reply from Dr Watson UK

Hi Sandra, Thanks for bringing this to our attention.

The missing item has since been sent with DHL, and we've also thrown in an additional complimentary bottle for the inconvenience caused.

A member of the team will have sent this information to your email!

Kind Regards
Dr Watson Team

Advertisement
Rated 4 out of 5 stars

Big hit vape pen didn’t work wouldn’t…

Big hit vape pen didn’t work wouldn’t charge couldn t pull any air through as if blocked sent numerous emails no response no contact number
Got full refund 2 days later email system dowm

December 9, 2024
Unprompted review
Dr Watson UK logo

Reply from Dr Watson UK

Dear Ian,

We sincerely apologize for the inconvenience you've experienced.

Following a recent update to our website, we identified an issue where emails submitted through the contact form were not reaching our inbox. We're actively working to resolve this.

A member of our team will contact you directly to assist with your refund.

Thank you for your patience and understanding.

Kind regards,
The Dr Watson Team

Rated 5 out of 5 stars

Good all round experience

Fast delivery, good value for money and the products are high quality. Definitely have a positive effect on sleep and general mental health for myself and my partner. Have recommended to friends and family.

November 25, 2024
Advertisement
Rated 5 out of 5 stars

Dr Watson Big Hit Vape- Worth the switch

Great experience, great product (Big Hit Vape). Using it to help with recently diagnosed epilepsy.
Have smoked street cannabis for 46 years and have moved to this because a lot of spice is working its way into street weed.

November 11, 2024
Rated 5 out of 5 stars

Great service

Post Office made error with delivery fees and Dr Watson kindly offered to compensate me for it

November 12, 2024
Dr Watson UK logo

Reply from Dr Watson UK

Hi Simon,

We sincerely apologize for the issues you experienced with your order and for the inconvenience caused by its late arrival ahead of your trip.

We can confirm that sufficient postage was paid for your package, as similar orders were sent out using the same service and delivered without any problems. We’ve been relying on this service for years with great reliability, so it appears Royal Mail made an error in this instance — a frustrating situation for us both.

To make things right, a member of our team will reach out to reimburse any additional costs you incurred.

Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this matter.

Kind regards,
Dr Watson Team

Advertisement
Advertisement
Rated 5 out of 5 stars

I recently tried Dr Watson's CBD oil…

I recently tried Dr Watson's CBD oil and CBD chocolate after a friend's recommendation, and they both had their perks. The CBD oil worked well for easing my anxiety. I took a few drops under my tongue, and within 30 minutes, I felt noticeably calmer without feeling groggy. The taste was also surprisingly very good! (I had heard that CBD oil's can have a rather unpleasant taste).

The CBD chocolate tasted just like regular chocolate with no weird aftertaste. I found it more enjoyable as a treat to relax after a long day. It took a bit longer to feel the effects, but it definitely helped me unwind.

Overall, I'd recommend both products as they each have provided me with some kind of benefit.

Good Experience!

October 21, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look