Product ordered at 3.45pm on a Friday on 1-2 working day tracked delivery. Expected it to arrive Monday/Tuesday but arrived by 10am on Saturday morning with excellent tracking information provided. Wi... See more
Company replied
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See what reviewers are saying
My 4sure glucose monitor died , having just ordered the testing strips for this monitor I was finding it hard to find a replacement. Amazon had every monitor but not this brand ( I couldn’t find one)... See more
Company replied
I ordered from DS Medical because they sell handwarmers that are manufactured in the UK. I bought 2 handwarmers and 2 of the longer packs for the body, in preparation for winter, as I have reynaud's d... See more
Company replied
My package was accidentally delivered by Royal Mail to the wrong address and I was unable to recover it. I sent an email to DS Medical in the evening explaining the situation and received an understan... See more
Company replied
Company details
Information provided by various external sources
At DS Medical we believe in excellence in pre-hospital and primary care. Founded by ambulance personnel, we became distributors of medical and first aid supplies to the pre-hospital care market. DS Medical stock medical supplies for all stages of medical services, from first aid and first response equipment, training & education to diagnostics, patient handling and treatment as well as personal equipment and clothing. We always aim to offer our customers the best possible quality of service and welcome any feedback you may have for us.
Contact info
Eagle Building - E2, Daedalus Park, Daedalus Drive, PO13 9FX, Lee-on-the-Solent
- 01329 311451
- info@dsmedical.co.uk
- dsmedical.co.uk
4.8
Excellent
913 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
Great customer service, order quickly put together so I could collect.
June 27, 2024
Reply from DS Medical
Thank you for your feedback! We're thrilled to hear you had a positive experience with our customer service and that your order was assembled swiftly for collection. We look forward to serving you again!
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Happy customer
Easy website
Collection option available.
Good communication.
Pleasant staff.
Thanks
June 28, 2024
Reply from DS Medical
Thank you for your positive feedback! We’re glad you found our website easy to use, appreciated the collection option, and had a pleasant experience with our staff. Your kind words mean a lot to us. 😊
Although I haven't used my purchase …
Although I haven't used my purchase yet I have to say the price was good and delivery was fast. No problems at all and I definitely recommend.
June 28, 2024
Unprompted review
Reply from DS Medical
Thank you for sharing your positive experience! It’s great to hear that the price was favourable and the delivery was swift. Recommending a product or service based on your satisfaction is valuable feedback. If you have any other questions or need further assistance, feel free to ask! 😊👍
small first aid bags
Bought small first aid bags. Good price, speedy delivery. Will use DS Medical again.
June 1, 2024
Unprompted review
Reply from DS Medical
Thank you for your feedback! We're delighted to hear that you were satisfied with the small first aid bags, found the price reasonable, and appreciated the speedy delivery. We look forward to serving you again at DS Medical!
I needed kit urgent for a restock of my…
I needed kit urgent for a restock of my med bag and it arrived the next day
May 29, 2024
Reply from DS Medical
Thank you for your review! We're thrilled to hear that your kit arrived promptly and met your urgent needs. Your satisfaction is our priority, and we're glad we could assist you quickly. If you need any further assistance, please don't hesitate to reach out.
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Reply from DS Medical
Thank you for your positive feedback! We're thrilled to hear that you enjoyed our prompt service. Your satisfaction is our top priority, and we look forward to serving you again soon. 👍
Amazing 5 star quality
Fastly becoming my most trusted medical supplies provider, everything I need in one place, delivery is always super fast, top service
May 28, 2024
Reply from DS Medical
Thank you so much for your kind words! We're thrilled to hear that we have become your most trusted medical supplies provider. It's our mission to offer everything you need in one place and ensure that our delivery is always super fast. We appreciate your support and look forward to continuing to provide you with top-notch service. If there's anything more we can do for you, please don't hesitate to let us know!
Excellent service
My 4sure glucose monitor died , having just ordered the testing strips for this monitor I was finding it hard to find a replacement. Amazon had every monitor but not this brand ( I couldn’t find one) diabetes uk had them but needed far too much information. Came across D.S Medical and everything was so easy to order and the delivery was fast and efficient. Will definitely be using them again.
April 25, 2024
Unprompted review
Reply from DS Medical
I’m glad to hear that you had a positive experience with us at DS Medical and understand that it can be frustrating when a device like your 4SURE Smart glucose monitor stops working. Should you need any further advice or guidance, do not hesitate to contact us.
Great service
Stocked 5.11 trousers in almost every size. Delivered next day as promised and all at a very competitive price. Would definitely recommend.
April 10, 2024
Unprompted review
Reply from DS Medical
Thank you for your order, recommendation and 5 Star Review.
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Reply from DS Medical
Thank you for your 5* Review
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Online shopping as it should be!
Online shopping for any product should be a simple & pleasant experience. I’m pleased to report that my first order with DS Medical was drama free and dealt with very efficiently. Thank you!
February 2, 2024
Unprompted review
Reply from DS Medical
I'm glad to hear that your first online shopping experience with DS Medical was smooth and efficient! Positive feedback like yours is valuable for both the company and potential customers. If you have any more questions or if there's anything else I can help you with, feel free to let me know. Happy shopping!
4Sure Smart Test Strips and Lancets
The on-line order I placed for 4Sure Smart Testing Strips and Lancets was easy to follow and the delivery of this order was quick and precise. I did not encounter any problems during this process and I found it a pleasure to do business with DS Medical. Thank you guys - keep up the good work.
January 9, 2024
Reply from DS Medical
I'm glad to hear that you had a positive experience with your online order of 4Sure Smart Testing Strips and Lancets from us at DS Medical. It's great to know that the ordering process was easy to follow and that the delivery was quick and precise. Customer satisfaction is crucial, and your feedback is valuable, and it's always encouraging to hear when we receive positive feedback. If you have any more needs in the future, I hope DS Medical continues to meet and exceed your expectations. Thank you for sharing your positive experience!
Reply from DS Medical
Thank you for your 5* review
Incorrect product sent but correct item…
Incorrect product sent but correct item sent hassle free and arrived promptly
January 8, 2024
Reply from DS Medical
Thank you for your 5* review
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Reply from DS Medical
Thank you for the 5* review
Reasonable price medical supplies easy…
Reasonable price medical supplies easy to find and quick and easy delivery. Great experience all round
January 5, 2024
Reply from DS Medical
Thank you for your 5* review
Reply from DS Medical
Thank you for your 5* review
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