We went to umrah in December 2025 . We booked all our journey that was well planned by dua travels. Abdul hadi, who helped us was trustworthy and simplified our whole journey. Initially we were worrie... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I contact Dua Travels via WhatsApp as I needed a visa for umrah. The process was very straightforward and simple and my visa arrived within a few hours. The amount they charge was also cheaper than ma... See more
Company replied
I’m very pleased and satisfied with the service… I’m very pleased and satisfied with the service from brother Abdul Hadi. He is a wonderful guy very polite and professional.I contacted Dua Travels si... See more
Company replied
2nd time booking Umrah through Dua Travels, 1st time was myself only and this time for a family of 4. Alhamduliah. Abdul Hadi ensured everything went smoothly. The hotels were top quality, all... See more
Company replied
Company details
Written by the company
Dua Travels is one of the most trusted travel agencies in the UK for Hajj and Umrah packages. We offer the best deals on flights, hotels, visas and transportation — all included in our packages. Contact Us 0203 097 1507 - 0740 789 7415 - sales@duatravels.co.uk
Contact info
B55 Northbridge House, Elm Street, Burnley, BB10 1PD, Manchester, United Kingdom
- 0203 097 1507
- sales@duatravels.co.uk
- duatravels.co.uk
4.8
Excellent
205 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I recently completed my Umrah journey…
I recently completed my Umrah journey arranged by Dua Travels, and I am truly grateful for the excellent service provided throughout the entire process.
I was assisted by Marina, who was incredibly kind, polite, and friendly from start to finish. She patiently cleared all my doubts, provided clear guidance at every step, and always honored her commitments on time. Her professionalism and warm attitude made the entire experience smooth and stress-free.
Thanks to her support and dedication, my Umrah journey was well-organized and worry-free. I highly recommend Dua Travels to anyone planning their Umrah, especially if you have someone as supportive and reliable as Marina assisting you.
January 29, 2026
Unprompted review
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they provide very good service and…
they provide very good service and respond very quick I recommend this company for booking Umrah and Hajj
February 12, 2026
Unprompted review
Reply from Dua Travels
Dear Sabina,
Thank you so much for your kind words and recommendation. We truly appreciate your trust in us for your Umrah and Hajj arrangements.
Providing quick responses and the best possible service to our valued clients is always our top priority. Your feedback motivates us to continue delivering a smooth and stress-free experience for every pilgrim.
We look forward to serving you again in the future. May Allah accept your Umrah and grant you the opportunity to perform Hajj as well. 🤲
Thanks
Dua Travels Team
Rumman is very polite and knowledgeable…
Rumman is very polite and knowledgeable person who knows his client needs to meet for Umrah plan. He was patient, answered all the queries, offered competitive price and come up with couple of options for me to choose from. Highly recommended if you are looking for effortless Umrah travel, especially with larger family or group size.
February 12, 2026
Unprompted review
Reply from Dua Travels
Dear Abubakar,
Thank you so much for your wonderful feedback.
We truly appreciate your kind words about Rumman. He always strives to understand each client’s individual needs and provide tailored Umrah options that make the journey smooth and stress-free. We’re glad to hear that his patience, knowledge, and competitive pricing helped you feel confident in your decision.
It means a lot to us that you would recommend our services, especially for families and larger groups. We look forward to serving you again in the future, Insha’Allah. May your Umrah be accepted and filled with blessings. 🤲
Thanks
Dua Travels Team
We had an overall very good experience…
We had an overall very good experience with Dua Travels. They stayed connected with us throughout the journey until our tour was fully completed. This was our first time travelling with them, and we are very happy with their service. A special thanks to Abdul Hadi brother — he was excellent in communication and support. Highly recommended.
January 23, 2026
Unprompted review
Reply from Dua Travels
Dear valuable Guest,
Thank you so much for sharing your experience with Dua Travels.
We are truly delighted to hear that your first journey with us was a positive one. Staying connected with our guests from start to completion of the tour is very important to us, and we’re glad you felt supported throughout.
A special thank you for your kind words about Abdul Hadi — we will be sure to pass on your appreciation to him. He always strives to provide clear communication and dedicated support to ensure a smooth and comfortable experience for our pilgrims.
Your recommendation means a lot to us. We look forward to serving you again in the future, Insha’Allah. May Allah accept your Umrah and bless you with many more opportunities to visit His House. 🤲
Thanks
Dua Travels team
Recommended
Very helpful from the start. Quick documentation process. No hidden charges. Responded to every query. JazakAllah Muhammad Ibrahim for your time and services. Great experience.
February 12, 2026
Unprompted review
Reply from Dua Travels
Dear Mehak,
Thank you for your valuable feedback and trust in Dua Travels.
We are truly committed to making every Umrah and Hajj journey smooth, transparent, and stress-free — from documentation to your safe return home. Your satisfaction is our biggest achievement, and we always strive to provide honest pricing, quick responses, and personal support throughout the journey.
If you are planning your Umrah or Hajj, let us take care of everything for you. Whether you’re travelling alone, with family, or in a group, we offer tailored packages to suit your needs and budget — with no hidden charges and complete peace of mind.
Get in touch with us today and allow us to make your sacred journey comfortable, organized, and memorable. We look forward to serving you, Insha’Allah. 🤲
Thanks
Dua Travels UK
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An excellent individual (Ibrahim) who…
An excellent individual (Ibrahim) who went above and beyond. Their responses were clear, informative, and delivered with genuine care. I really appreciated how everything was explained so simply and professionally.
February 11, 2026
Unprompted review
Reply from Dua Travels
Dear Valuable Guest,
Thank you so much for your thoughtful and encouraging feedback.
We are truly grateful for your kind words about Ibrahim. Going above and beyond for our clients is exactly what we aim for, and it’s wonderful to hear that you felt supported with clear, simple, and professional guidance throughout.
Providing genuine care and transparent communication is at the heart of our service, and your appreciation means a lot to our entire team. We look forward to assisting you again in the future, Insha’Allah, and making your next journey even more seamless and memorable. 🤲
Thanks
Dua Travels Team
Excellent service
I contacted Dua travel via WhatsApp, I got an immediate response from Mohammad Yusuf, he was very quick and gave me lots of different packages to suit my requirements. I would highly recommend as service is really good.
February 10, 2026
Unprompted review
Reply from Dua Travels
Dear Shahanur,
Thank you so much for your kind feedback.
We’re delighted to hear that you received an immediate response and found the service helpful and efficient. Providing quick communication and multiple tailored package options is something we always aim for, so it’s wonderful to know Mohammad Yusuf was able to meet your requirements smoothly.
Your recommendation truly means a lot to us. We look forward to assisting you again in the future and making your Umrah journey seamless and stress-free, Insha’Allah. 🤲
Thanks
Dua Travels Team
Best customer service 👌
Best customer service and support all the time and through all journey. I will use the service next time and will recommend to anyone who wants service without stress. Abdul Hadi was very supportive and quick to respond on any query. Thank you very
January 27, 2026
Unprompted review
Reply from Dua Travels
Dear Aisha,
Thank you so much for your wonderful feedback.
We’re truly pleased to hear that you felt supported throughout your entire journey. Providing consistent customer service and a stress-free experience is exactly what we strive for, so your kind words mean a great deal to us.
A special thank you for appreciating Abdul Hadi — we will gladly pass on your message to him. He is always dedicated to responding quickly and ensuring every query is handled with care and professionalism.
We look forward to serving you again on your next journey, Insha’Allah. Thank you for your trust and recommendation — it truly means everything to us. 🤲
Thanks
Dua Travels Team
I needed proper guidance and…
I needed proper guidance and confirmation of dates, especially regarding the Umrah visa entry requirements. I spoke with Rumman, who took the time to explain everything in a very clear and patient manner. He was extremely helpful, professional, and cooperative throughout the entire process. All my questions were answered in detail, and I felt fully informed and confident after speaking with him. The level of customer service was excellent, and the support provided made the whole experience smooth and stress-free. I am very satisfied with the service and would highly recommend them to anyone planning their travel.
February 9, 2026
Unprompted review
Reply from Dua Travels
Dear Kamrul,
Thank you so much for taking the time to share such detailed and thoughtful feedback.
We’re truly pleased to hear that you felt properly guided and fully informed, especially regarding the Umrah visa entry requirements and travel dates. Clear communication and accurate guidance are extremely important for such a sacred journey, and we’re glad Rumman was able to support you with patience and professionalism throughout the process.
Your satisfaction and confidence mean everything to us. Providing a smooth and stress-free experience is always our goal, and it’s wonderful to know we achieved that for you.
We sincerely appreciate your recommendation and look forward to assisting you again in the future, Insha’Allah. May Allah accept your Umrah and bless your journey with ease and barakah. 🤲
Thanks
Dua Travels Team
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Great company
Though I didn’t book with this company. The help I got from Marina was great. The prices were also great. Only reason I never booked with them I ended up booking through a family travel agent. Next time In Shaa Allah. Great service though.
February 4, 2026
Unprompted review
Reply from Dua Travels
Dear Kamran,
Thank you so much for your kind words and feedback.
We’re delighted to hear that Marina was able to assist you and provide helpful guidance. Even though you booked elsewhere this time, it’s wonderful to know that our service and pricing left a positive impression.
We look forward to the opportunity to serve you for your next journey, In Shaa Allah. May your future travels be smooth, blessed, and stress-free, and we’ll be ready to make your experience seamless whenever you choose us. 🤲
Thanks
Dua Travels Team
We had a great experience with Dua…
We had a great experience with Dua Travels. Haris was very helpful and accommodating to our needs, making the whole process smooth and stress-free. We really appreciated his support and would happily recommend their service to others.
January 24, 2026
Unprompted review
Reply from Dua Travels
Dear Anji,
Thank you so much for sharing your experience!
We’re thrilled to hear that your journey with Dua Travels was smooth and stress-free. Haris always strives to provide personalized support and ensure every client’s needs are met, so it’s wonderful to know his efforts made a difference.
Your recommendation means a lot to us, and we look forward to assisting you again on your future travels, Insha’Allah. May your Umrah be accepted and filled with blessings. 🤲
Thanks
Dua Travels Team
Mohamed Ibrahim one of the best people…
Mohamed Ibrahim one of the best people I dealt with in my life in customer service, he is very professional and patient, he always looking forward to please his customer, really happy dealing with this gentleman, thank you
January 31, 2026
Unprompted review
Reply from Dua Travels
Dear Alaa Essa,
Thank you so much for your kind words and thoughtful feedback!
We’re thrilled to hear that Mohamed Ibrahim made such a positive impact on your experience. His professionalism, patience, and dedication to ensuring every client is happy are qualities we truly value, and it’s wonderful to know they shone through during your interaction.
We really appreciate your recognition and look forward to serving you again, Insha’Allah, making your next journey just as smooth and memorable. 🤲
Thanks
Dua Travels Team
⭐️⭐️⭐️⭐️⭐️Outstanding service and response…
⭐️⭐️⭐️⭐️⭐️Outstanding service and response Time ⭐️⭐️⭐️⭐️⭐️
I had an excellent experience with Dua Travels. Very professional, efficient. Communication was very clear and response was always great.
A special thanks to Muhammad Yusuf for his outstanding support and service he was very helpful polite and professional throughout, and his response time was truly excellent.
Highly recommended for anyone looking for fast and high quality services. ⭐️⭐️⭐️⭐️⭐️
January 30, 2026
Unprompted review
Reply from Dua Travels
Dear Sam Emaan,
Thank you so much for your amazing review!
We’re delighted to hear that your experience with Dua Travels was smooth, professional, and efficient. Clear communication and fast responses are at the heart of our service, so it’s wonderful to know we delivered that for you.
A special thank you for recognizing Muhammad Yusuf — we will be sure to share your kind words with him. His dedication to polite, professional, and timely support is something we truly value.
Your recommendation means a lot to us, and we look forward to assisting you again for your next Umrah or Hajj journey, Insha’Allah. ⭐️⭐️⭐️⭐️⭐️ May your travels be blessed and stress-free. 🤲
Thanks
Dua Travels Team
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Brother Haris in Dua Travel one of best…
Brother Haris in Dua Travel one of best Travel consultant he's is brilliant all the way for guidance for Travel and the hotel package for all we need for umrah every time I called him about any information he's very very helpful and polite and best advice given i would recommend him and dua Travel i wish him all the best for his future jazak Allah he's very professionally and friendly all the best again
January 20, 2026
Unprompted review
Reply from Dua Travels
Dear Sheraz,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that Brother Haris provided such excellent guidance and support throughout your Umrah planning. His professionalism, friendliness, and dedication to helping clients find the best travel and hotel packages truly set him apart.
Your kind words mean a lot to both Haris and the entire Dua Travels team. We’re honored by your recommendation and look forward to assisting you again for future journeys, Insha’Allah. JazakAllah Khair for trusting us, and may your travels always be blessed and smooth. 🤲
Thanks
Dua Travels team
Excellent communication
Excellent communication. Responding back quickly to the message asked. Thanks
December 27, 2025
Unprompted review
Reply from Dua Travels
Dear Guest,
Thank you for your kind feedback!
We’re glad to hear that our communication and quick responses made a positive difference for you. Providing prompt and clear support is very important to us, and it’s wonderful to know you appreciated it.
We look forward to assisting you again for your next Umrah or Hajj journey, Insha’Allah, and making the experience smooth and stress-free. 🤲
Thanks
Dua Travels team
Great service from Muhammad Yusuf
Muhammad Yusuf is a friendly, polite and knowledgeable brother. He went above and beyond to offer me very good competitive quotes tailored to my needs at short notice. Highly recommended!
January 22, 2026
Unprompted review
Reply from Dua Travels
Dear Shajahan,
Thank you so much for your kind words and recommendation!
We’re delighted to hear that Muhammad Yusuf went above and beyond to provide competitive, tailored quotes and support at short notice. His friendliness, professionalism, and dedication to meeting every client’s needs are exactly what we strive for.
We look forward to serving you again for your next Umrah or Hajj journey, Insha’Allah, and making it smooth, comfortable, and memorable. 🤲
Thanks
Dua Travels Team
First time solo traveller
Salaam I would like take this opportunity to thank Haji Abdul Hadi from Dua Travels who guided me through the whole process impeccably. As a first time solo traveller I had obvious elements of trepidation. However; Alhamdullah everything went smoothly. I will always be grateful for the advice and my last minute changes and requests which were handled with professionalism.
October 1, 2025
Unprompted review
Reply from Dua Travels
Wa Alaikum Salaam,
Thank you so much for sharing your experience!
We are delighted to hear that Abdul Hadi was able to guide you so smoothly through your first solo Umrah journey. Traveling alone for the first time can be daunting, and it’s wonderful to know that his professionalism, patience, and support helped make your experience comfortable and stress-free.
Your kind words mean a lot to us, and we’re grateful for your trust. We look forward to assisting you again for future journeys, Insha’Allah. May Allah accept your Umrah and bless you abundantly. 🤲
Thanks
Dua Travels Team
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Great experience with Muhammad Yussuf
I'm very pleased with Dua Travel and especially the service from Muhammed Yussuf was excellent. He made sure to give us a deal according to our requirements.
January 12, 2026
Unprompted review
Reply from Dua Travels
Dear Ruki,
Thank you so much for your kind feedback!
We’re thrilled to hear that you’re pleased with Dua Travels and that Muhammad Yussuf provided excellent service. Tailoring packages to meet each client’s needs is very important to us, and it’s wonderful to know he was able to assist you so effectively.
We look forward to serving you again for your next Umrah or Hajj journey, Insha’Allah, and making the experience smooth and memorable. 🤲
Thanks
Dua Travels Team
Helpful information from Haris…
Helpful information from Haris informative, responsive.
January 12, 2026
Unprompted review
Reply from Dua Travels
Dear Mohammad,
Thank you for your feedback!
We’re glad to hear that Haris was able to provide helpful and informative guidance while being responsive to your needs. Clear communication and support are very important to us, and it’s wonderful to know you had a positive experience.
We look forward to assisting you again for your next Umrah or Hajj journey, Insha’Allah, and making it smooth and stress-free. 🤲
Thanks
Dua Travels Team
Umraha package
I had quote from Muhammad yusuf and he gave me great service and I appreciate that he was looking after me really well
January 9, 2026
Unprompted review
Reply from Dua Travels
Dear Shagufa,
Thank you so much for your kind feedback!
We’re delighted to hear that Muhammad Yusuf provided you with great service and took excellent care of you throughout the process. His dedication to ensuring every client feels supported and valued is exactly what we strive for.
We look forward to assisting you again for your next Umrah or Hajj journey, Insha’Allah, and making it smooth, comfortable, and memorable. 🤲
Thanks
Dua Travels Team
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