Threatening Behaviour, Bad Work, Incomplete work and property damange
**Update""
DublinPaving called me and advise that he was a traveller and if I did not remove the review below he would be calling around to the house with his mates. He knows where I live and I don't know where he lives.
Garda / CCPC and Data Protection commission now involved.
I recently hired DublinPaving.ie to complete a paving job, but unfortunately, my experience with them was quite disappointing. Initially, the company failed to finish the work they were assigned, leaving the job incomplete. To make matters worse, after receiving the agreed-upon payment, they demanded additional funds to complete the task. This unexpected request for more money was highly unprofessional and left me feeling frustrated and dissatisfied.
Within a week of their supposed completion of the job, I noticed significant holes appearing in the asphalt they had laid. This was particularly concerning, considering the fact that DublinPaving.ie boasts a 7-year guarantee on their work. However, when I reached out to them to address this issue and request repairs, they shockingly informed me that I did not have any warranty coverage. This blatant contradiction between their advertised guarantee and their response to my complaint was both misleading and unacceptable.
Moreover, during the course of the project, DublinPaving.ie managed to damage my garden gate, leaving a hole in the metal. This damage not only mars the appearance of my property but also creates a vulnerability to rust, which will likely require further repairs in the future. This carelessness and lack of attention to detail demonstrated by DublinPaving.ie further added to my disappointment with their services.
In my interactions with DublinPaving.ie, I found their communication to be dismissive and unhelpful. Whenever I raised concerns or sought assistance, their only response seemed to be a simple and unapologetic "Job complete thank you." This level of customer service is far below the standard one would expect from a reputable company, and it left me feeling unheard and ignored.
While they were in the process of compacting the surface, the workers decided to use my garden hose to spray water on the asphalt. Unfortunately, this resulted in the garden hose being covered in black asphalt, effectively destroying it. This careless and thoughtless act further demonstrates the lack of professionalism and respect for my property exhibited by DublinPaving.ie.
Overall, based on my personal experience, I cannot recommend DublinPaving.ie. Their failure to fulfill their contractual obligations, the lack of accountability for subpar workmanship, damage to my property, and dismissive customer service have left me with a negative impression of the company. I would strongly advise others to explore alternative options for their paving needs to avoid the frustrations and disappointments that I have encountered.
May 31, 2023
Unprompted review