dublintrends.com Reviews 252

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

I bought a product off DublinTrends for €160. It has been 5 weeks since the date of order and I still haven’t received my order. I’ve asked several times where my order is and they’ve told me that it... See more

Rated 1 out of 5 stars

I ordered a mobile phone enlarged screen magnifier.after waiting a long time for it when it finally arrived it is broken ☹️I am hugely disappointed after spending€22 it's not good form atall.if I paye... See more

Rated 1 out of 5 stars

Im sorry I cant let this go.. Terrible site posing as an Irish company that actually operates from China selling the same riff raff from wish at at least triple the price and now suspiciously... See more

Rated 1 out of 5 stars

I am just after reading the reviews stupidly after I bought a personal alarm device for someone walking home alone at night. When you press it, it apparently sets off a loud alarm..had anybody bought... See more


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1.3

Bad

TrustScore 1.5 out of 5

252 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Zero stars for Dublin Trends. If I could give this company a 0 rating…

If I could give this company a 0 rating I would. An awful company that dupes its customers into believing they are buying from an Irish business. When you realise they are based on the other side of the world and ship from China it’s too late. The customer service is terrible and the product (when it eventually turns up) is a cheap and tacky version of what you thought you ordered and doesn’t work! Avoid Avoid Avoid

April 24, 2021
Unprompted review
Rated 1 out of 5 stars

Awful experience

Awful experience. I was told I would get my item in a week before as it was a gift for someone’s birthday. It has been 2 months, the birthday has passed and they will not give me a refund of the money and told me that to have patience that it will arrive in a few weeks even though I told them I do not want the item anymore.

March 4, 2021
Unprompted review
Rated 1 out of 5 stars

I ordered a mobile phone enlarged…

I ordered a mobile phone enlarged screen magnifier.after waiting a long time for it when it finally arrived it is broken ☹️I am hugely disappointed after spending€22 it's not good form atall.if I payed a couple of euro I'd say fair enough but it wasn't.quality is absolutely rubbish.sorry but you can't charge people decent money for such quality product 😡andrea...

March 3, 2021
Unprompted review
Rated 1 out of 5 stars

Honestly was the worst experience…

Honestly was the worst experience ever...
I have bought a drone from them...and it is not at all as discribed...is a cheap Chinese from wish one but much more expensive..
So if you think about buying one you can directly order from wish and saves you lots of money..
The drone came after 2 months and a half, very bad quality, they do not give any 100% refund.
And it is not water proof, it is not coming back as they say and all they cables are out..the camera is bad and etc..
Really sorry for wasting my money.

March 2, 2021
Unprompted review
dublintrends.com logo

Reply from dublintrends.com

Hello Ro Wenna,

We are so sorry to hear you are not satisfied with your product. We take great pride in having direct relationships with quality manufacturers of drones. In our shipping policy we do state that we source all our items directly from manufacturers from other countries. Please email us at support@dublintrends.com - we want to make you happy - so please email us so we can make this right for you. We looked up our name in our customer orders list - however it did not show up. Please let us know. Happy to communicate with you here as well. Thank you.

Rated 1 out of 5 stars

Very bad I order my item last December …

Very bad I order my item last December 2020 they told me in January it's in Ireland now so I text them again last week in February they said it s been delivered to ireland so I'm confused

February 24, 2021
Unprompted review
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Reply from dublintrends.com

Hello Martin,

We are very sorry to hear of your experience with us. Could you please tell us your order number, so we can fix this for you immediately.

Rated 1 out of 5 stars

Customer satisfaction Of no value to Dublintrends

I bought a wifi extender and chose uk adapter in a drop down box. However when I looked at photos after it automatically changed my selection because I stopped on a picture of a us one. I didn’t notice but buying off an “Irish” company was surprised to see the us adapter. Fair enough when I made the purchase it would have been there but I checked out with PayPal I didn’t notice. When I contacted customer service all they cared about was keeping their money without any solution and I found them by far the worst experience I have ever had dealing with a purchase on the internet ever! No offer of a refund, return, proper adapter and the emails were blunt for fear of having to try solve the problem. I am referring it to a customer rights agency now and if I have a case well and good. Otherwise I’ll live with the loss but just want to warn others that customer satisfaction is of zero value to this company.

February 24, 2021
Unprompted review
dublintrends.com logo

Reply from dublintrends.com

Hello Rob. Would you please tell us your order number with us, so that we can immediately rectify this situation for you. We do not want our customers dissatisfied in any way. We aren't able to find anything under your name in our orders, so please contact us here with your order information.Thank you.

Rated 1 out of 5 stars

Say well away

Say well away from these, phantom site, there not even in Ireland, don't know how they can get away with it

February 17, 2021
Unprompted review
dublintrends.com logo

Reply from dublintrends.com

Hello Ollie. Order DT7603 - was refunded to you on February 12th as the delivery did not reach you. You had full support form us, we gave you a full refund and you even acknowledged this in your emails to us and thanked us. We are so sorry to hear that you are upset with us. We ship directly from our manufacturers located in various countries - this information is listed clearly in our shipping policy. We highly value our customers, and it truly saddens us that we were not able to meet your expectations, even though we did give you a full refund without any hassle.

Rated 1 out of 5 stars

Please DO NOT order from this company.

Please DO NOT order from this company.
China-based organisation with an 'Irish sounding' website address.
They do not comply with typical refund/returns policies. I have lost out on a small sum and really, really want to warn anyone against ever using them.

February 15, 2021
Unprompted review
dublintrends.com logo

Reply from dublintrends.com

Hi Sandra,
We are unable to find any orders under your name. Would you please provide your order number and we will make sure you are taken care of properly. We are not China-based. We have manufacturers in other countries including China where we ship directly from - it allows us to offer competitive pricing. We are upfront in our shipping and refund policies which are shown upon checkout before you make a purchase. Even in our FAQ , we have listed all information, so customers know exactly what to expect. We value your opinion and you as our customer and want to make you happy. Please provide us with your order details and we will take care of you. Please reply here. Thank you.

Rated 1 out of 5 stars

SCAM SCAM SCAM

SCAM SCAM SCAM

Don't buy anything drom them. They will take your money and give you fake tracking details. STAY AWAY. Nothing will arrive

SCAM SCAM SCAM SCAM

February 12, 2021
Unprompted review
dublintrends.com logo

Reply from dublintrends.com

Hello Leszek,

We have provided correct details to you. However if you do not receive the package within 30 business days of ordering (as listed on our website), then we will give you are refund - no questions asked. We see you are nearing that deadline, and we will honor our word. Our customer service team is dedicated to making you happy.

Rated 1 out of 5 stars

Have the same problem

Have the same problem. Ordered a shower hand suction rail for 18 euro on 9/12/20 thinking buy Irish instead of Amazon. They say it might be 60 to 80 days for delivery.Getting on to my Bank about it...They eventually said the delivery was lost and we did get a full refund.

February 9, 2021
Unprompted review
dublintrends.com logo

Reply from dublintrends.com

Hi Brendan,

We honored our shipping policy and refund policy and gave you a refund. We are sorry to hear you did not get your order on time. We would appreciate if you can update your review to reflect this. Thank you Brendan.

Rated 1 out of 5 stars

Don’t order they are thieves

I wouldnt even give this company one star they are nothing but thieves that rob you I just wish that I had looked up these reviews before I ordered they took my money on 1 Dec 2020 and then in January I emailed them they said the product was out of stock but never thought of informing me then said they would resend it out it is now February and still nothing from what I have read in these reviews they say they are in Blanchard town in Dublin but you are not buying Irish products they buy from China I still have no received my product and don’t think I will

February 7, 2021
Unprompted review
dublintrends.com logo

Reply from dublintrends.com

Hello Samantha,

We do not have any order from you under this name. Would you please provide your order number so we can rectify this situation for you. Thank you.

Rated 1 out of 5 stars

Absolute disgraceful customer service…

Absolute disgraceful customer service take your money and no update. Obviously coming through the UK and customs with no clearance. Demanded a full refund their customer service is an absolute disgraceful. Unfortunately I had to click on a star yo give a review. They don't deserve one.

February 1, 2021
Unprompted review
dublintrends.com logo

Reply from dublintrends.com

Hi Melissa, We see that you have received your product and you acknowledged this over email. We are also issuing you a courtesy refund for the delay in service. It is our aim to satisfy our customers. Thank you.

Rated 1 out of 5 stars

Drone that can't fly

I bought a drone for my son on Dublin Trends. It arrived ok but when I put the camera and side protectors on the drone it couldn't fly over 4 foot high. When I contacted Dublin Trends they told me I was out of time to get a refund. I thought this was actually an Irish web site but its not. Wouldn't take something off them even if it was free because it more than likely doesn't work.

January 31, 2021
Unprompted review
Rated 1 out of 5 stars

I would never use this site again

I would never use this site again . I ordered to small fiberoptic Christmas tree window / table decorations on 8th of December . They only arrived on 20th January! Apparently they are called Dublin trend but source their products from China and other countries the other side of the world from Ireland I contacted them on 31st Dec to ask could they cancel my order and refund me and they refused , gave me a tracking order and said it was already shipped . To make matters worse the product was broken when it arrived and I could fit the tree in my hand it was so tiny , I paid €18 .. absolute joke Mickey Mouse organisation.. Avoid and don’t be caught out like I was

January 20, 2021
Unprompted review
Rated 1 out of 5 stars

60 days waiting

Waiting now 60 days we have been told we will receive product 26 of December it's now Jan 17. tomorrow is18 Jan the day we believe its time to take action. Legal action

January 17, 2021
Unprompted review
Rated 1 out of 5 stars

Really terrible company as you can tell…

Really terrible company as you can tell from all the horrible reviews... They just ship stuff from China and have nothing based here in Ireland... Better off ordering from china if that's what you suppprt...Scumbags running this operation... scum

January 15, 2021
Unprompted review

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