duck.com Reviews 

4
•
TrustScore 2.5 out of 5

2.6

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2.6

Poor

TrustScore 2.5 out of 5

4 reviews

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2.6

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(4)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

VERY DISAPPOINTED WITH duck.com

I am writing this review to express my serious disappointment with Duck.com’s secure and private email service.

Approximately two weeks ago, I contacted Duck.com support through the official channels indicated on their own website. To date, I have not received any response, acknowledgment, or solution.

I had subscribed to their secure and private email forwarding service and later discovered, without any prior notice or clear communication, that email forwarding had been suspended. As a result, messages sent by multiple companies and services to the protected Duck.com email address I had used are no longer being forwarded at all.

This situation has caused significant and potentially irreversible damage, as important communications have been silently lost. What is most concerning is not only the failure of the service itself, but the complete absence of support or follow-up for more than two weeks, despite having formally requested assistance.

This experience has led to extreme disappointment and a loss of trust in a company that I genuinely expected to be serious, reliable, and professional, especially given its public positioning around privacy and user protection.

At this point, I cannot recommend Duck.com’s email service. I was using it very little, and after this experience, I will never use it again.

January 12, 2026
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