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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its intuitive interface, robust features, and ease of use, which allows them to build high-quality websites quickly and efficiently. Many highlight the excellent customer service, responsive support team, and the platform's continuous improvements and updates, which contribute to a secure and fast experience. People appreciate the ability to create professional websites without extensive coding knowledge, making it a game-changer for agencies and freelancers alike. However, some people were dissatisfied with specific aspects, noting that the published website sometimes appears differently on various screens compared to the editor. A few customers also mentioned that the company charges for every small feature and that transferring websites to other platforms is not straightforward. Additionally, some users experienced a decline in customer service quality over time and identified areas for improvement in e-commerce functionality, billing options, and advanced features for specific regions.

What people talk about most

Website

Reviewers highlight positive aspects of the website, praising its intuitive and reliable platform for... See more

User experience

Consumers find the user experience to be largely positive, praising the intuitive drag-and-drop editor and... See more

Technology

Clients share positive opinions on technology, highlighting regular feature updates, performance... See more

Service

Reviewers mention positive feedback about service. Customers are very satisfied, noting that the service has... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Based on these reviews

Rated 4 out of 5 stars

Only thing I don't like is if you have subscription. If you click "Reset" in the control panel for your well site control options, they don't give you an option to rebuild a set of AI, which makes no... See more

Rated 4 out of 5 stars

Core web vitals are one of our agencies most important metrics. We use several hosts as well as some WYSIWYG platforms. The websites we build on Duda give us the most consistent core web vitals out of... See more

Rated 5 out of 5 stars

The new 2.0 editor is amazing. With that, plus the Duda MCP connection, it makes creating websites for our clients a breeze. With connected data and dynamic collections, we can easily integrate ou... See more

Rated 5 out of 5 stars

Duda has completely changed how we operate as an agency. The tools and builder alone allow you to build fantastic Websites quickly that you don’t have to worry about plug-ins or hosting as they... See more


Company details

  1. Web designer
  2. Software Company

Information provided by various external sources

Duda is a web design platform for companies that offer web design services to small businesses.


Contact info

  • College Avenue 577, 94306, Palo Alto, United States

  • duda.co

4.4

Excellent

TrustScore 4.5 out of 5

165 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Over 5 Years of Reliability for Small Businesses

I've been using Duda as my primary website builder for over five years now, and I can confidently recommend it, especially for small business websites. While it may not offer every cutting-edge feature that some larger, more complex competitors do, what it does offer, it handles exceptionally well. The platform is robust, fast, and consistently reliable.

Duda truly shines in its simplicity and ease of use for clients. This is the biggest win for my business: after launching a site, my clients feel comfortable making minor edits, like updating text content or swapping out images, without needing me for every small change. They love the intuitive editor.

Crucially, while simple content updates are easy for them, larger layout and design changes still require professional help. This balanced approach means my clients gain independence for day-to-day maintenance, while I remain essential for strategic growth and significant site modifications. If you focus on building quality, manageable websites for local businesses, Duda is an excellent partner.

October 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Best Web Platform For Agencies

We can build websites faster on this platform than any of the others we've used. Also, page-load speed is lightning fast out of the box. It's a great platform for agencies.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

The new 2.0 editor is amazing

The new 2.0 editor is amazing. With that, plus the Duda MCP connection, it makes creating websites for our clients a breeze.
With connected data and dynamic collections, we can easily integrate our clients' data and fully customize sites in minutes.
The ai tools they have integrated into the platform have saved me countless hours. Who really wants to manually add alt-text to hundreds of images? Not me! Have ai generate the alt-text, scan the results, update as needed and boom, its done.
If you are an agency owner who is looking for a simple way to scale, Duda is the answer!

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Ace for agencies

As an agency, Duda is amazing - constantly updated but nothing too wild, to keep the security and speed at a high level. Amazing support also.

September 30, 2025
Unprompted review
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Rated 5 out of 5 stars

Duda allows us to build quickly and…

Duda allows us to build quickly and manage efficiently. We've built over 100 sites on Duda, all of which were completed within 30 days (most within 2 weeks): no plugin headaches or core updates. Life is a breeze with Duda.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Leader for Agencies

This platform is so great for agencies, the ability it provides to handle sites at scale is truly unmatched and they are consistently adding to the platform and are truly on the front lines of implementing AI tools for web design.

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Duda has completely changed how we…

Duda has completely changed how we operate as an agency.

The tools and builder alone allow you to build fantastic Websites quickly that you don’t have to worry about plug-ins or hosting as they are extremely fast.

But when you actually take advantage of the efficiency tools like their AI stack, global design elements, and the ability to leverage sheets or collections to drive page content is simply amazing.

Everyone I’ve run into and the due to groups and due to themselves are just good people trying to do good things. 👍

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

I’m currently using Duda on a…

I’m currently using Duda on a white-label solution, and I have to say this platform is outstanding. It’s extremely user-friendly, with excellent design options, and everything just works the way it should. Compared to WordPress, I’m far more satisfied with Duda — there’s so much less maintenance involved, and I don’t have to worry about constant updates or technical issues. Overall, I’m really impressed and very happy with the platform.

September 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Duda is 100% the way to go!

Duda is just fantastic!

As someone who builds sites for clients, I can honestly say it’s one of the best tools out there for professionals and agencies. The platform keeps getting better all the time, and their team is super helpful, friendly, and always quick to respond. You really feel like they care about their customers.

I love that they’ve started rolling out AI features. They save so much time and make the whole process even smoother. The new templates are awesome too, modern and easy to work with. Designing and launching websites is seriously quick and hassle-free, plus there are tons of integrations and flexibility when you need it.

If you’re looking for a platform that makes building websites easy but still powerful, Duda is 100% the way to go!

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Duda is a brilliant platform...

We have been using Duda for building SMB websites for 8 years now and it is a brilliant platform that does exactly what it promises...it helps you scale your web agency! No head aches, only big, very big smiles! I can't imagine my working life without them anymore, not the platform, but also not without the Duders! ❤️

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Secret hack for digital agencies to scale

I am surprised that in 2025 not many entrepreneurs use Duda Platform for their B2B businesses, it is a complete life saviour for any business providing services to other businesses. AI integrations, automations, clients billing, amazing support and the whole of Duda team have been an amazing addition, partners and friends to us since day 1. Thank you Duda!

August 26, 2025
Unprompted review
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Rated 5 out of 5 stars

We've been using the agency package of…

We've been using the agency package of Duda for almost 10 years, I love the editor and site options, the AWS hosting. We focus heavily on SEO, so site speeds and health matter - we experience better site metrics to that of WP sites we manage or others. Websites produced using Duda account are more sleek and less clunky, and take us less time to produce, less maintenance over time - thats a win for us and our clients.

August 7, 2025
Unprompted review
Rated 1 out of 5 stars

Tried to cancel my website hosting…

Tried to cancel my website hosting several times using their instructions on how to make an account inactive. Then i continue to get charged because of some other setting you ALSO have to turn off even when all accounts are already INACTIVE.

August 5, 2025
Unprompted review
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Rated 5 out of 5 stars

The honest take after 3 years: Duda's the backbone of my embedded agency setup

After nearly three years of building and launching 1,000+ client sites through Duda's platform, I can confidently say it's been the backbone of my embedded agency operation. As a solo web professional working inside a SaaS company, I needed something that could handle the full spectrum, from initial build to post-launch client management, without requiring a team of specialists.

What's working exceptionally well:

The white-label environment has been a game-changer. My clients log into a custom-branded dashboard and edit their own content. It's seamless brand consistency that makes a one-person shop look like a full agency.

Operationally, Duda's shortcuts have compressed what used to be multi-day builds into same-day launches. Global sections, the multi-site dashboard, and reusable widgets mean I'm not rebuilding the wheel for every project. The AI Assistant has also eliminated hours of grunt work, one-click generation of meta tags, alt text, and first-draft copy removes that repetitive task burden that could eat up my afternoons.

Performance-wise, I rarely touch websites after publishing because they maintain performance and design from update to update, which means I can focus on design and strategy instead of technical troubleshooting.

Where there's room for improvement:

The blog module handles basic article publishing well, but falls short for clients with complex content strategies. Author archives, advanced tagging systems, and bulk scheduling features are limited, so I end up creating workarounds for anything beyond straightforward blogging. Adding deeper CMS relationships, like linking case studies to team member bios, would open up more sophisticated content architectures.

Customer service experience:

Support has been exemplary every time I've reached out. Quick, knowledgeable responses that actually solve problems rather than deflecting to documentation.

Bottom line:

Duda isn't perfect, but for a solo operator who needs to ship polished, high-performing websites at scale while keeping clients happy post-launch, it's the best balance of speed, control, and client experience I've found. Three years and several redesign cycles later, I'm still choosing Duda for new projects (even my side projects), which says something when you've had enough time to discover every platform quirk and limitation.

If you're running a lean web operation and need something that grows with your client base without requiring additional team members, Duda delivers on that promise.

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

duda.co sucks

they charge for every single little thing and there is now easy way to transfer the website to another platform... stupid.

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

Love using Duda

Love using Duda. After being a Wordpress user for many years, I love that I don’t need to rely on a web developer for help and issues with my website. There’s no updating the CMS. It’s quick and easy to create pages and new sections to my site in minutes. Lots of versatility with page creation and styling, which is great for me and my lack of code and design knowledge. The added AI features are a great time saver too.

July 22, 2025
Unprompted review

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