Dummyticket Reviews 358

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, politeness, and proactive approach, often highlighting their 24/7 availability and quick assistance. Many people found the service to be excellent, efficient, and reliable, making their processes, such as visa applications, much easier. Consumers frequently mentioned the reasonable prices and the overall positive experience, with many planning to use the service again. However, some customers also noted occasional delays in response times or ticket delivery, taking a few hours longer than expected. A few other people also felt that the customer service, particularly via WhatsApp, could be improved, citing issues with communication clarity and professionalism. Conversely, a small portion of people expressed significant dissatisfaction, describing their experience as frustrating and feeling that the company did not deliver on its promises, leading to concerns about the website's reliability.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting its speed, efficiency, and reliability.... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the team's helpfulness,... See more

Response time

Customers had ambiguous experiences with response times. Many reviewers praised the quick and timely... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the solid, timely, and... See more

Website

Users describe ambiguous interactions with the website. Some customers praise it as the "best website out... See more

Based on these reviews

Rated 5 out of 5 stars

It's been while dealing with them and placing a lot of orders. Overall they have been wonderful and doing a wonderful job. Really appreciate their work and cooperation. And highly appreciate Mr.Is... See more

Rated 5 out of 5 stars

Mr issac is the man to go to as he is super polite & always available to guide & assist!!! Even when we are nervous/ shaky he is confident & always gives his best to resolve all our concern/ queries/... See more

Rated 5 out of 5 stars

DUMMY TICKET is a lifesaver for bookings! Got proper customer service from Issac, timely responses, and reasonable prices. Didn't hassle me once, got exactly what I needed for visa purposes. Highly r... See more

Rated 5 out of 5 stars

After dealing with a few scamming websites i landed on them and they were super helpful even when i asked about a million questions. Chatted with the team on Whatsapp to explain more in detail what i... See more


Company details

  1. Travel Agency

Written by the company

Dummyticket.com provides flight reservations and hotel bookings for visa applications. We are the original dummy ticket booking engine founded in the year 1990. Serving customers from all over the world with multi lingual staff and multiple payment and currency options.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

358 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 61% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Misleading

I purchased the most expensive one and they assured me that its valid for 3 days. after paying I got a ticket valid for only 24 hours. They wont even refund instead asked me to buy again!

April 26, 2025
Unprompted review
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Reply from Dummyticket

Dear Mae,

The one you ordered is the e-ticet for proof of return. Its not the most expensive one but its adequate for showing at the airprot as proof of return when traveling from some countries.

It has a maximum validity of 3 days. This does not mean that it is valid for 3 days but the validity of it depends on where you are traveling.

The destination is your order is in Monrovia which is a remote location and not many airlines fly there.

You messaged on whatsapp and told us that you have a flight in 30 mins and you were continusly calling into tthe office. The representative was of the opinion that you were standing at the airprot waiting for your flight as you have implied in your WhatsApp messages.

Some remote locations such as Monrovia have e-tickets that are valid for 24hrs. This is sufficient provided that we make the ticket according to your departure flight.

Next time when dealiing with the travel agent please be forthright in your communication with your agent so that you do not have any complications.

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Rated 5 out of 5 stars

Mr issac is the man to go to as he is…

Mr issac is the man to go to as he is super polite & always available to guide & assist!!! Even when we are nervous/ shaky he is confident & always gives his best to resolve all our concern/ queries/ doubts!!! Highly highly recommended!!!

April 18, 2025
Unprompted review
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Rated 1 out of 5 stars

I made payment and asking for ticket

I made payment and asking for ticket. Very wrong behaviour, pathetic service. To correct their mistake they again charges more money. Very very bad service

March 5, 2025
Unprompted review
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Reply from Dummyticket

Dear Tushar,

We have no record of you being a customer with dummyticket.com.

Please provide me your order number so that I can check our records


Thanks

Rated 5 out of 5 stars

Replies quickly on WhatsApp

Replies quickly on WhatsApp. I recently traveled to Armenia and while at the airport the check in counter person asked me for a ticket number. Apparently the one I ordered has only PNR code and didn't have a ticket number. Your customer service suggested me the right one. I had to pay an extra 3000 rupees to upgrade to the one with ticket number. Thanks for the quick help. I will be using you guys again very soon. 😇

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

I have used this company plenty of times and they are the best and I will keep coming back. They are very helpful, especially when I need an urgent assist or a change. Highly highly recommend.

March 24, 2025
Unprompted review
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Rated 5 out of 5 stars

I was skeptical of this website…

I was skeptical of this website especially because the website name seemed suspicious. But thanks to Allah that my visa is approved and I’m traveling to France next week. Applied from Dubai and I’m Pakistani citizen.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

First of all my big thanks to Seaman…

First of all my big thanks to Isaac of Seaman Tours India for the excellent and prompt response at the nick of the time. Especially, when my flight was preponed from earlier 6.45 am to 2.40 am (Kenya Airways) leaving very little window to do last moment upgradion and I was told to get the return E ticket. With just under two hours for the gate closing, I put Isaac to get me the desired dummy ticket upgraded to a confirmed return ticket verifiable by the airline check in counter and within ten minutes and couple of whatsapp messages I got my ETKT and the check in. I highly recommend this services to any travellers in need of dummy ticket.
George

March 20, 2025
Unprompted review
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Rated 5 out of 5 stars

I have pleasant experience…

I have pleasant experience this week dealing with Mr Issac. He was polite and knowledge about visa processing rules. I specially needed a ticket which comes with an invoice because Greece embassy here in the UK specifically requires us to bring a receipt along with the ticket. This is the only company so that that was able to get it done for me. Special thanks to the team and best of luck for your future

March 14, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

As i ordered dummy ticket for visa purpose,no data base record after 3 days and was asked to select £80 service as i paid approx £15 for just edited tickets for 3 days although my visa processing time was 21 days .Moreover, very disgusting customer services with no reply and ignoring sms with unsecured platform.
Avoid its a professional selling scam.

March 10, 2025
Unprompted review
Dummyticket logo

Reply from Dummyticket

You ordered the dummy ticket for visa application one. It is NOT an edited ticket. it is a reservation. It is verifiable on the airline website too. It cannot be an "edited" ticket if its verifiable on the airline website.

Airline reservations are "on hold" tickets and will be verifiable as per the timelimit set by the airline which is usually 3 days, sometimes more.

The dummy ticket for visa option costs 15 pounds. If the embassy is asking for a reservation or an itinerary then you can use this one for applying the visa.

On the other hand if the embassy is asking for a confirmed ticket or an e-ticket then you need to use the option on the website called e-ticket for visa.

The e-ticket for visa facility starts from 39 pounds and goes all the way to 60 pounds.

Unfortunately we do not have SMS feature and its not one of our customer service methods. You are however welcome to email or WhatsApp us.

I see that you have messaged on WhatsApp and we have answered all your questions. You were also offered the option to upgrade to the e-ticket one.

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Rated 5 out of 5 stars

Exceptional service!

I had an exceptional experience using the Dummy ticket! From start to finish. I reached out to one of the team members on WhatsApp to ask for the best option for me. He was professional and attentive and went above and beyond to ensure everything was perfect. He patiently answered all my questions, found me the best options, and made the whole process seamless and stress-free. The superb customer service stood out. I highly recommend their services and will be reaching out to them for all my future visa travel needs!

February 26, 2025
Unprompted review

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