Duncan Stewart Textiles Ltd Reviews 

593
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I recently ordered a Velcro fastening shower towel, after trawling Internet and was astonished at how difficult to buy. I am not keen on ordering from unknown sources, like eBay or Amazon markets, so... See more

Rated 4 out of 5 stars

I bought some very nice monogrammed towels a year or two ago which have pleased everyone in the family. I also bought a bathrobe which my teenage son seldom takes off. In the recent January sale... See more

Rated 5 out of 5 stars

Every so often you deal with a company that you feel deserves and appreciates your custom. Excellent customer service, going out of their way to resolve queries. Great range of good value products. Wi... See more

Rated 5 out of 5 stars

My daughter absolutely loves her glow in the dark hoodie which actually works! She hangs it up on her bedroom door and it lights up the room for about 15mins. Such a great product and personalised too... See more

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Company details

  1. Gift Shop
  2. Home Goods Store

Written by the company

A true family business is a rare thing. Even more rare is a family business that has survived the generations, building on its established traditions, while innovating and modernising as it seeks to future-proof the business for the generations to come. Duncan Stewart is one of those family businesses that take our history seriously, knowing that it informs everything we do going forward. Duncan Stewart is renowned as a supplier of premium quality personalised and branded textiles and more recently, this has expanded into homewares and gift items. We create embroidered towels, bags, bathrobes, laser engraved homewares, and bespoke items that cannot be found on the High Street. On the business-to-business end, we work closely with a range of customers, supplying multi-national companies with branded products and corporate gifts to supplying beauty colleges and small businesses with textiles. For consumers, our wide range of premium products are available as stand-alone items or personalised to make beautiful gifts that celebrate every occasion. For us diversification is key, and our product range reflects this. We strive to think outside the box with our designs, to enable all of our customers to be inspired in finding that perfect gift item for someone they love.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

593 reviews

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4.5

All reviews

(593)

14 reviews in the last 12 months

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Rated 4 out of 5 stars

Beautiful quality but difficulty in delivery

The quality of the two embroidered dressing gowns was amazing, really fluffy and look really beautiful. I was a bit worried they wouldn't arrive before Christmas, but they did. Towels R Us were really helpful with following up on the delivery when it was taking longer than expected.

December 20, 2011
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Rated 5 out of 5 stars

Why have one dressing gown in the family when you can have two?

I bought a hooded dressing gown for myself in January. My daughter admired it so much that I have bought her one for Christmas. The quality of the towelling is excellent and your service was very prompt and efficient. The added personal touch of her name embroidered on it has made it a truly lovely gift.

December 16, 2011
Rated 5 out of 5 stars

WOW!!! WHAT A GOOD PRESSIE IDEA

I ordered a dressing gown with an embroidered name for a Xmas present for a very good friend and was very impressed with the finished article. The order came when promised and well packaged. Well worth the money that I paid and was far better than anything that I saw in the high street shops.

December 16, 2011
Rated 5 out of 5 stars

Very good retailer

I bought 2 luxury Egyptian cotton bath towels with embroidered initials on them, when only 1 arrived I contacted them by phone, they apologised for the error and sent the other towel immediately, it arrived the following day at my home in Jersey, which was super fast response. The towels are of the highest quality and look wonderful in my newly fitted bathroom. I am a totally satisfied customer, and will be dealing with Towels R Us in the future. Many thanks to you Towels R Us for your excellent service.

December 16, 2011
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Rated 5 out of 5 stars

So pleased with my order

I wasn't sure what to expect for only £30 but the embroidery was spot on and i'm so pleased with the quality of the personalised dressing gown I bought.

Thank you very much!

December 15, 2011
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Rated 5 out of 5 stars

Fabulous quality & service

I was very impressed by the helpful attitude of staff & promptness of delivery. I had personalised dressing gowns ordered for my nephews & was extremely pleased with quality. Would definitely recommend this company to friends & family

December 14, 2011
Rated 5 out of 5 stars

Fantastic

I ordered the egyptian towelling robe and had it personalised. The whole order process was very easy with plenty of font and colour choices. Towels R Us kept me informed of approx delivery then emailed me again when they had despatched it. Robe is nice and soft and a good quality. I just hope my future son in law likes it.

December 14, 2011
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