Duncan Stewart Textiles Ltd Reviews 

593
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I recently ordered a Velcro fastening shower towel, after trawling Internet and was astonished at how difficult to buy. I am not keen on ordering from unknown sources, like eBay or Amazon markets, so... See more

Rated 4 out of 5 stars

I bought some very nice monogrammed towels a year or two ago which have pleased everyone in the family. I also bought a bathrobe which my teenage son seldom takes off. In the recent January sale... See more

Rated 5 out of 5 stars

Every so often you deal with a company that you feel deserves and appreciates your custom. Excellent customer service, going out of their way to resolve queries. Great range of good value products. Wi... See more

Rated 5 out of 5 stars

My daughter absolutely loves her glow in the dark hoodie which actually works! She hangs it up on her bedroom door and it lights up the room for about 15mins. Such a great product and personalised too... See more

Company replied

Company details

  1. Gift Shop
  2. Home Goods Store

Written by the company

A true family business is a rare thing. Even more rare is a family business that has survived the generations, building on its established traditions, while innovating and modernising as it seeks to future-proof the business for the generations to come. Duncan Stewart is one of those family businesses that take our history seriously, knowing that it informs everything we do going forward. Duncan Stewart is renowned as a supplier of premium quality personalised and branded textiles and more recently, this has expanded into homewares and gift items. We create embroidered towels, bags, bathrobes, laser engraved homewares, and bespoke items that cannot be found on the High Street. On the business-to-business end, we work closely with a range of customers, supplying multi-national companies with branded products and corporate gifts to supplying beauty colleges and small businesses with textiles. For consumers, our wide range of premium products are available as stand-alone items or personalised to make beautiful gifts that celebrate every occasion. For us diversification is key, and our product range reflects this. We strive to think outside the box with our designs, to enable all of our customers to be inspired in finding that perfect gift item for someone they love.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

593 reviews

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4.5

All reviews

(593)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality Robe

The item I ordered was out of stock. I was promtly emailed and an alternative arranged. the item was dispatched within their time scale. As for the bath robe it was as described, very good quality and double stitched. A++

March 4, 2012
Rated 5 out of 5 stars

super service

I found the process of ordering and receiving the goods very fast and have had no problems. Will defo use Towels R Us again.

March 2, 2012
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Rated 5 out of 5 stars

Speedy, Reliable and Quality

I have ordered towelling slippers several times from Towels R Us and found the service excellent. The slippers are great value for money and the order arrived very quickly. Hand towels are of excellent quality and I will certainly use again. When I phoned for advice the assistant was very friendly and the information accurate.
Highly recommended.

February 17, 2012
Rated 5 out of 5 stars

excellant in all aspects

I have purchased 3 products from Towels R Us, all three have been excellant quality, and unique gifts, very much appreciated by recipiants.
1 product was late in arriving due to christmas post, nothing to do with the company, but Towels r us were extremley helpful in trying to help with my deadline for delivery.

Will will order from them again.

February 17, 2012
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Rated 5 out of 5 stars

Great quality & service!

Have used Towels r us before for the hooded dressing gown and I love the quality, service and efficient delivery. Perfect gifts for all occassions. Highly recommend and waiting for someone to purchase one for me :)) x

February 17, 2012
Rated 5 out of 5 stars

Excellent Quality Towels

The set of towels I recently bought from Towels R Us arrived well within time and I have been really pleased with the quality and how true the colour was to the pictures on their website.

February 15, 2012
Unprompted review
Rated 5 out of 5 stars

Consummate professionalism & excellent value !!

You know what it's like when you're searching for a specific item, & can't find what you're looking for ? I visited the e-bay site some months ago, hoping to pick up a 100% cotton towelling robe for my son, & I came across TowelsRus as a possible; so, I checked out their stock & found the exact item I required. Their consummate professionalism & value for money was the immediate 'pull' - notwithstanding their rapid dispatch. A few weeks ago I looked in the airing cupboard & noticed that my bath linen was looking somewhat threadbare. I went back to the TowelsRus website & ordered a bale of towels from them. Rapidly expedited, superb value, & confidence in the (received) product to purchase from them again. First-rate quality all-round. I'm fussy about such things - pedantic you might say, but I have no doubt that if you're looking for affordable bath or bed linens, then TowlesRus are the people to deal with. One very satisfied customer !!

February 14, 2012
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Rated 5 out of 5 stars

Speedy service

Bought two fitted sheets this time, the cotton one for our bed and it is currently in used and feels very nice. The other one is for guest bed, so haven't yet used it.

February 14, 2012
Rated 5 out of 5 stars

Great quality

the service is excellent, the towels selection is varied and being able to personalise them makes a good present and something unusual but practical to give.

February 12, 2012
Rated 4 out of 5 stars

Good service

Received the massage covers within 3 days but the quality is rather poor... thin material and only one diagonal tie... Physique covers far superior... Disappointed

February 10, 2012
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Rated 5 out of 5 stars

Towels Towels Towels

My order was dealt with promptly and arrived within a couple of days. Turbie towels I ordered were excellent - 100% cotton. Would definitely recommend towelsrus!

February 9, 2012
Rated 4 out of 5 stars

great service

I purchased a bath pillow but after a week the suction cups came off. I emailed towelsrus for details of returning & promptly received a reply. I sent it back & a new one arrived within a week. Very polite, professional & quick service.

February 9, 2012

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