dundle.com Reviews 76,569

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the ease of use and efficiency of the service, noting that purchasing gift cards is straightforward and quick. Many appreciate the immediate delivery of codes and the secure payment options available, making transactions smooth and reliable. People often mention the convenience of buying various cards from home, saving them time and effort. However, some customers have expressed dissatisfaction with the payment and verification processes, citing issues with cards being invalid or already used, and difficulties with document uploads. A few other people also felt that the verification process was overly demanding, with requests for specific documents that were not readily available, leading to delays and frustration.

What people talk about most

Payment

Users describe ambiguous interactions with payment. Many customers report issues such as codes not working,... See more

User experience

People report positive experiences with user experience, highlighting the ease of use and efficiency of the... See more

Product

Reviewers mention ambiguous feedback about product. Many customers report issues with gift cards and... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent service, describing it... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers praise the site for being easy to use,... See more

Based on these reviews

Rated 4 out of 5 stars

Everything went fine,aslong it's about Belgium. Wanted to make a gift,for France, and needed verification.. Fine ,even very good..but it took too long,to verify.. Two times in a row.. So I've... See more

Rated 3 out of 5 stars

I enjoy buying these cards online for my kids but there have been a quite a few times that I've purchased the $75 and $50 cards and they were invalid or already used! I've wasted so much money trying... See more

Company replied

Rated 3 out of 5 stars

It's my first time using this service & hopefully works fine

Company replied

Rated 5 out of 5 stars

after a few attempts I was easily able to navigate your payment process well I still don't know how I can get discounts on neosurf purchases though


Company details

  1. e-Commerce Solution Provider

About dundle.com

Written by the company

Your favorite Gift Cards, Game Keys, Top Up and other digital deals - Instantly delivered.

Looking for help?


About us

Since 2012, dundle has offered prepaid solutions for people all around the world. Because prepaid is the smarter way to pay for your subscription, game, gift, or phone credit. Our products are available for a diverse set of regions and currencies - all sent as digital codes via email. And all to give you a more playful, convenient, and safer online experience.


Payment Cards Game Credits Gift Cards Phone Credit More about us

All your codes at dundle

dundle keeps your digital life fun and simple!

  • No account Needed!
  • 60+ Secure Payment Methods
  • Official Reseller Ensuring Safe Codes
  • Multilingual Support
  • dundle Coins Rewards
Start shopping

Contact info

3.8

Great

TrustScore 4 out of 5

77K reviews

5-star
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Rated 1 out of 5 stars

Your staff charged me $108 but never…

Your staff charged me $108 but never delivered my order. They initially said it would take 60 minutes, but then messaged me saying it would arrive tomorrow. This is the absolute worst service.

April 1, 2026
dundle.com logo

Reply from dundle.com

Hello,

Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration.

However, we’re not entirely sure what you are referring to. According to our system, your purchase was completed and the code was sent to your email address within 5 minutes. The delivery was successful.

We also noticed that you have not yet reached out to us directly. Please contact us at support@dundle.com so we can look into this together and clarify what may have gone wrong. The more information you can provide, the better we can assist you.

We’re here to help and would like to resolve this with you as quickly as possible.

Kind regards,
dundle

Rated 1 out of 5 stars

$116 for a $1 Gift Card

I heard back from Dundle today about the gift card I purchased for $116 but was delivered to me with only $1.46 on it. Not a great update.

They admitted that I did indeed receive a card with only a dollar remaining on it, but instead of saying, “Okay, sorry about that, we’ll refund you” they said that I would have to wait while they reach out to their supplier.

WTH!? You guys charged me $116.97 on YOUR website and through YOUR merchant processor. Why do I need to wait on you to sort things out with your supplier? Not my problem!

You verified my screenshots and accounts, so give me back my money. I did (unfortunately) did business with you, not your supplier. Do what’s right. I really don’t want to go through my back to resolve this.

April 1, 2026
Unprompted review
dundle.com logo

Reply from dundle.com

Hello,

Thank you for your message.

After reviewing our conversation with you, it appears that we are currently in the process of finding a solution for your case. Please note that, due to the digital nature of these products, they cannot be returned or refunded.

However, we greatly appreciate your patience while we work to resolve the issue.

Kind regards,
dundle

Rated 1 out of 5 stars

The card I bought was unable to be redeemed

The card I bought was unable to be redeemed. It says it is invalid.

March 31, 2026
dundle.com logo

Reply from dundle.com

Hello,

Thank you for your feedback. We’re sorry to hear that you were unable to redeem your card and that it appears invalid. We understand how frustrating this must be.

We noticed that you have not yet reached out to us directly. Please send us an email at support@dundle.com with your order details so we can investigate this issue and assist you as quickly as possible.

We’re here to help and will do our best to resolve this for you.

Kind regards,
dundle

Rated 1 out of 5 stars

Scam scam scam

August 5, 2025
dundle.com logo

Reply from dundle.com

Hello,

Who are we?
Our company is called dundle. We operate several webshops worldwide, including dundle.com, where we sell various gift cards, game credits, and games.

Our products are intended for personal use only, and we are not affiliated with third parties. Unfortunately, scammers and fraudsters often request gift cards because they can be redeemed quickly and are difficult to trace.

We noticed that you have not yet contacted our support team. Could you please reach out to us at support@dundle.com and explain the issue you are experiencing? We may be able to help you find a solution.

Thank you for your cooperation.

Kind regards,
dundle

Rated 2 out of 5 stars

Recipient says never received Money, we couldn't find codes you redeem

I've tried to send money via apple e-gift cards online, Difficulty finding codes, recipient say's never received Money or codes, Yet the money left my bank account immediately, I'm not sure if I am stuffing up this by not understanding process, either way, I have lost money, Had to go to Coles Supermarket to buy Card, Not happy at all, Now have to work out Refund process, Not Happy

March 30, 2026
dundle.com logo

Reply from dundle.com

Hello,

Thank you for your feedback. We’re very sorry to hear about your experience and understand how frustrating this situation must be.

Please note that delivery is usually instant, so if something goes wrong, it’s often due to an issue that needs to be checked more closely.

We can see in our system that your code was successfully delivered to your email address. If you are still experiencing any issues or cannot locate the code, please don’t hesitate to contact us at support@dundle.com so we can assist you further.

We sincerely apologize for the inconvenience caused and are here to help resolve this for you.

Kind regards,
dundle

Rated 1 out of 5 stars

The card didn’t work.absolutely rubbish…

The card didn’t work.absolutely rubbish half of the codes have been used just take your money

March 30, 2026
dundle.com logo

Reply from dundle.com

Hello,

We’re sorry to hear about your experience and understand your frustration.

Please note that all our codes are delivered unused and valid. Issues like this can sometimes occur due to errors during redemption or region restrictions.

We’d really like to help you resolve this. Could you please contact us at support@dundle.com with more details about the issue, including any error messages you received? Our team will be happy to investigate this for you.

Kind regards,
dundle

Rated 1 out of 5 stars

I got scammed

March 30, 2026
dundle.com logo

Reply from dundle.com

Hello,

We are very sorry to hear about your experience and understand how concerning this situation must be.

Please note that our products are intended for personal use only, and we are not affiliated with any third parties or external platforms.

Using prepaid codes as a form of payment to strangers or third parties can be very risky. These transactions are generally untraceable, and unfortunately, scammers often impersonate trusted companies or services to deceive users.

We strongly recommend reporting this incident to the platform through which you were contacted, as well as to your local authorities, so that appropriate action can be taken.

If you have any other questions, please reach out to us at support@dundle.com.

Kind regards,
dundle

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