Baby-Boomshop Reviews 23

TrustScore 3 out of 5

2.9

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Company details

  1. Shoe Store

Written by the company

Baby Boomshop: Satisfaction guaranteed at affordable prices! At Dunk Outlet, customer satisfaction is our top priority. We believe that everyone should be able to enjoy the iconic Nike Dunk without breaking the bank. That's why we offer affordable prices without compromising on quality. We're so confident in the quality of our products that we offer a money back guarantee. If you're not completely satisfied with your purchase, we'll give you a full refund. Join us now and discover why so many satisfied customers choose Baby Boomshop. aby


Contact info

2.9

Average

TrustScore 3 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Ordered on March 4th

Ordered on March 4th, received a confirmation email, but as of March 12th, I haven't received any other communication, even though their website claims quick communication with customers. Therefore, I had to reach out to them via email myself. After a day, they replied stating that the money was refunded to my account on March 6th, although there was no evidence of any transfer. So, I had to write another lengthy email requesting proof that the money was transferred from their end... Unfortunately, still no response after two days.

March 13, 2024
Unprompted review
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Rated 1 out of 5 stars

I ordered 2 pairs of shoes wich came to…

I ordered 2 pairs of shoes wich came to £188.80 a month ago. I have not received my shoes instead I received an email 2 days ago explaining how “my money is trapped in an account they can’t access anymore and can no longer send me my shoes, due to this I will have to ring my back to get my money back” they had also told me it’s not there fault and they can’t give me a refund I need to ring my bank for a refund wich I tried doin but they can’t help so I’ve lost out on near enough £200🤬

January 24, 2024
Unprompted review
Rated 1 out of 5 stars

I have emailed the company twice no…

I have emailed the company twice no response I ordered my shoes beginning of January and paid for fast delivery still have not received my item. I have contacted my bank to ask for my money back. Don’t order from this site! SCAM!!

January 8, 2024
Unprompted review
Rated 1 out of 5 stars

Don't order from here!

Does anyone have a contact number for dunk outlet ordered on the 17th December still haven't received my item and they are not replying to emails!!!!!

January 8, 2024
Unprompted review
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Rated 1 out of 5 stars

Sent wrong size shoe but the correct size on the box

I ordered from you in which this took well over the estimated delivery time it stated. These trainers were for my daughter’s Christmas present to find they are a size 4.5 in a 5 box.
I’ve emailed and tried contacting on Facebook multiple times without any response 🤬🤬

December 4, 2023
Unprompted review
Rated 3 out of 5 stars

I’m very confused I’m wanting to return…

I’m very confused I’m wanting to return a pair of shoes just received them 2 days ago but in my order there wasn’t a QR code how am I supposed to return them?
I’ve emailed to email provided but no answer it’s £100 that id like back however I do not have the packaging or I find they a return label. I have my own packaging but I’m confused on how to return them. Someone please help

December 6, 2023
Unprompted review
Rated 1 out of 5 stars

Ordered on the 3rd of august and still…

Ordered on the 3rd of august and still not arrived - **note all positive reviews are from outside UK…

20/8 - did not receive any correspondence I.e why the trainers are still delayed until I posted on here… if you have a question you’re better off writing on here as you won’t get a response over email

August 18, 2023
Unprompted review
Baby-Boomshop logo

Reply from Baby-Boomshop

Hello, as indicated on our website, delivery times can be up to 15 working days. For information, orders placed on our site in the last 2-3 weeks may be a little late, as there was a typhoon in China ten days ago, which disrupted the transport of goods.

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Rated 5 out of 5 stars

Quality customer service✅

Quality customer service, I made a mistake on the size when I ordered and they exchanged the pair without any problems and all this in the shortest possible time.

May 20, 2023
Unprompted review
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