Duplicator 

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Company details

  1. Gaming service Provider
  2. Internet Service Provider
  3. Web Hosting Company

Written by the company

Duplicator specializes in Game Servers such as Garry's Mod, Minecraft, and Palworld, While also keeping it affordable with a super easy Game Panel for you to navigate also letting you have powerful hardware at your fingertips. Get your Game server today @ https://duplicator.gg


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Completely overpriced

It's completely overpriced. You can buy a whole dedicated server for the price they are trying to charge from OVH. It's like they are selling the cheapest servers they can have.

(edit response to comments) I love that you are straight-out in denial. I did talk to someone, and they said your prices are fixed. You give coupons out to rope people in.

Plus, I looked at the other reviews, and you report every negative review as "We don’t recognize this review,""we don't find this review justified," or"this as a fake review." You don't take the criticism, which shows a severe lack of integrity. It makes me wonder: Are your other good reviews fake?

Further, your whole site and backend are just ripped and bought. Why would I trust someone who can't even build a good interface or website and has to rip it from GitHub?

To answer the question, Bacon servers beat your price and have better hardware and interface by country. So, I guess anyone who looks at this review should go there.

July 1, 2024
Unprompted review
Duplicator logo

Reply from Duplicator

Hello! Sorry that you feel that way, Machines like 7950X and 5950X CPU with DDR5/DDR4 RAM can be expensive as well people can look at those alternatives like OVH or ReliableSite the reason we have somewhat higher prices is because we utilize Path.net as well with custom DDoS firewall protection to make sure all users have a smooth experience. We also have coupon codes that lower the price that people can use as well Hosting companies are a 3rd party to cut out complicated work with Dedicated Machines

We are also curious what games are you mentioning that are overpriced? We have looked and compared other providers and we seem to have one of the best price points along with coupon codes especially since we don’t do slot limits and most of the time have better hardware.

We don’t recognize this review as you have not used our service before nor have contacted us

If you would like to talk more in detail feel free to join our Discord! https://discord.gg/3TuwnUrb

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Rated 5 out of 5 stars

Duplicator.gg an amazing…

Duplicator.gg has been an amazing server hosting site they are always ready to help and answer any questions "i have a lot of dumb ones lol" but all in all this is my favorite hosting site highly recommend!

July 4, 2024
Unprompted review
Duplicator logo

Reply from Duplicator

Happy we are able to satisfy and fix any problems that you may encounter

Thank you so much for the review!

Rated 1 out of 5 stars

Charged me after cancellation

July 1, 2024
Unprompted review
Duplicator logo

Reply from Duplicator

Hello!

We took a look at your account and we see that you have had 2 services with us one was cancelled properly the other was not cancelled. Our system is automatic with the WHMCS system @ https://www.whmcs.com

This means you did not put in a request as well no tickets were made or previously made.

you also have been paying for 3 months with no other past attempted cancellation requests for this exact product as well without any communication with us about our service.

Feel free to reach out to us on our Discord @ https://discord.gg/eDwyPwWK

You can also request a refund on this as well since it was paid on the 1st and we do a 3 Day full refund we don't find this review justified due to the lack of communication with the product and no past incidents. As always feel free to reach out to our team!

Rated 5 out of 5 stars

Since using the Duplicator Servers…

Since using the Duplicator Servers Operator and Tom have been extremely helpful and always respond when issues arise.

I've used different server providers by far these are the more stable out the ones I have used or been an admin for.

Great reliable and trustworthy.

June 28, 2024
Unprompted review
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Reply from Duplicator

Happy we are able to make your day with our quick responses!

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Rated 5 out of 5 stars

Great service and easy accessibility.

Its very easy to learn how to use the website and how to customize your server, check logs, see how there doing, etc. The support is also wonderful if you have a question on how something works a real person not a AI will help you and will stay with you until your problem is fixed. 5/5 Stars

May 28, 2024
Duplicator logo

Reply from Duplicator

Thank you for the review!

We are glad we were able to help with the issues you were facing and happy you enjoy the service :D

Rated 1 out of 5 stars

Bad Host

They stated they have L7 ddos protection, they don't have any protection what so ever.. Even free sites can take down their servers, had massive issues with palworld servers and they abruptly cancelled their free servers out of nowhere without a reasonable notice.. The servers are not plug and play, for some games you have to contact customer support and wait for them to reply before you can even use your product.

May 2, 2024
Unprompted review
Duplicator logo

Reply from Duplicator

Hello!

We don’t have any information from you nor do we have any contact to anything related to this. We also have given notice to the cancellation to the free servers and announced in our discord, email, and on our panel around 24 Hours was given as well.

We do use L7 DDoS protection from Path.net but our free servers did not support that and we made that clear to those asked any questions relating to the free servers.

To the customer support concerns we have a live chat record and no issues reported via billing panel, live chat system, and Discord

Furthermore we will be marking this as a fake review we are happy to accept reviews with genuine feedback and concerns

Rated 5 out of 5 stars

Good Hosting

I used this hosting for Garry's mod its pretty good it's just there's only one server which made my friends kinda laggy on where they were from.

March 4, 2024
Unprompted review
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Reply from Duplicator

Thank you for this review!

If you ever have issues feel free to make a ticket on our website or ask us in discord for a faster answer! https://discord.gg/NKxCstJUtS

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Rated 5 out of 5 stars

Great Service

Amazing support team, and they supply good bits of kit!

I currently have two servers with Duplicator and will defo be getting more (once they expand their UK servers)

March 3, 2024
Unprompted review
Duplicator logo

Reply from Duplicator

We are always there to help people, We will try to get our UK servers up and running soon enough.

Thank you so much for this review!

Rated 5 out of 5 stars

Great company to rent from

I reached out to them with an issue on my server late on a Friday night. The issue was with a new Enshrouded server, Enshrouded is still early access and has some issues. The team at Duplicator worked on getting the server working immediately. I've rented many servers through the years and have rarely seen this kind of quality customer service. They had me up and running pretty quickly. I appreciate their quick help and dedication to making the customer experience a great one. The server runs great so far, no issues. I also had a Palworld server from them that ran with no issues. If you need a cheap gaming server for you and your friends, this is the place to go.

March 1, 2024
Unprompted review
Duplicator logo

Reply from Duplicator

Thank you this review :D

We are glad we got this working for you and hope you continue using our services!

Rated 2 out of 5 stars

Good servers, terrible web interface

They make it too complicated to manage your server. They have multiple different pages that you need to go to to manage your server, however they don't provide links to any of these pages so unless you know the URL already, you can't get to them. The homepage has no login functionality. The server panel has no way to navigate to the billing panel (which I didn't even know was a thing).

Over-all, the server provided worked well for my needs and when I reached out to the service provider via discord, issues were addressed timely. However, the lack of proper navigation between required web applications, and ease of managing things such as your *paid* subscription, drops their rating down to 2.

February 27, 2024
Unprompted review
Duplicator logo

Reply from Duplicator

We are sorry that you experienced this.

At the time we have we were working on our redirects from our billing to our homepage so you may have experienced that as it was not even fully update for an hour. We are happy you were satisfied with game servers and we will be working harder with the feedback you have provided and hope to see you soon.

If you have anymore questions feel free to reach out on our Discord https://discord.gg/NKxCstJUtS

Rated 5 out of 5 stars

BEST hosting experience

Been using them for a palworld server, 10/10. Many places sold out, which is why I chose this site originally, but I'm so glad I did. They're absurdly responsive to questions and very willing to help.

February 1, 2024
Unprompted review
Duplicator logo

Reply from Duplicator

Thank you so much for the review :D

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Rated 5 out of 5 stars

10/10 really good hosting site

should 100% trust them they are legit and have a really cool site and some new stuff coming i guess XD

January 20, 2024
Unprompted review
Duplicator logo

Reply from Duplicator

We are happy to help!

If you have anymore problems feel free to let us know at our Discord
https://discord.gg/kC8kHnkdhN

Rated 5 out of 5 stars

Great company

Great company. Provided amazing service!

January 29, 2024
Unprompted review
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Reply from Duplicator

Thank you!

We are glad you enjoy our service!

Rated 4 out of 5 stars

Highly Reccomend

Server runs well. When I have problems they are very quick to respond. Highly reccomend

December 1, 2023
Unprompted review
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Reply from Duplicator

We aim to please! If you ever have anymore issues or questions please do not hesitate to ask. 😄

Rated 5 out of 5 stars

Amazing service

Great staff, easy to reach when problems come up, and always quick and efficient

December 1, 2023
Unprompted review
Duplicator logo

Reply from Duplicator

Thank you so much for your review, we are glad you are satisfied with our service 😄

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Rated 5 out of 5 stars

I like the new theme but didn’t like…

I like the new theme but didn’t like the fact I lost all my data on my server and backups and sub users but lucky I had a copy on my desktop

December 4, 2023
Unprompted review
Duplicator logo

Reply from Duplicator

We are so glad that you enjoy the new look of our website!

Although the data loss we deeply apologize for that, we were moving servers and some data loss occurred between transfer.

If needed we would gladly give you a month for free just contact us and we will gladly offer it as compensation!

Rated 5 out of 5 stars

Great Company!

I have been getting really good customer support so far. Only had about two issues and both were resolved very quick with the help of the developers!

Definitely would recommend Duplicator for if you want a nice, affordable server with a good quality panel and customer support.

November 11, 2023
Unprompted review
Duplicator logo

Reply from Duplicator

We are here to answer your call! I'm glad you enjoy our service!

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