I have been loving my Neat Steam cleaner. It's very easy to use and works well and fast. I mostly use it to clean my floors (without chemicals, yay!), and it does a great job on kitchen appliances (ma... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Sadly, my Neat Steam Cleaner went wrong after 18 months. I emailed Dupray for assistance and after following some troubleshooting steps, we agreed that the machine had failed. Lorna and Maria a... See more
I called customer service a few minutes before their closing hours and was greeted by Michel. He was patient and empathetic. He gave me a bunch of tips to solve my problem, which I wouldn't have foun... See more
I can’t say enough good things about my Dupray steam cleaner! It has completely changed how I clean our home — especially with kids and wanting to keep things as nontoxic as possible. No harsh che... See more
Company details
Information provided by various external sources
Clean anything. Better. With DUPRAY.com, shop the best steam cleaners, steam irons, clothes steamers and steam cleaning accessories. Get cleaning and ironing tips to save time at home or at work.
Contact info
East Main Street 40, 19711, Newark, United States
- dupray.com
Neat Steam Cleaner: Convenient and Versatile
I recently purchased the Neat Steam Cleaner given all the positive reviews online and it has exceeded my expectations. Its versatility and mobility make Sunday cleaning a hassle-free process. I can’t imagine cleaning my household any other way.
August 8, 2025
Unprompted review
Advertisement
I just used my Dupray Neat Steam…
I just used my Dupray Neat Steam Cleaner for the first time this past weekend & WOW do I love this thing. I mainly wanted it because my car seats desperately need to be cleaned (which I’m trying out this weekend) but I decided to deep clean my kitchen with it! It immediately made grime spots around my stove burners disappear completely in minutes! I do wish there was a way to wrap the long cleaning tube, but it’s not the biggest headache to deal with. I’m so excited to keep using this! IM OBSESSED!
August 3, 2025
Unprompted review
Dupray steamer…
Just received the dupray steamer cleaner and am happy so far with my purchase. It's easy to carry around with the handle, it has lifted up all the stains on my hardwood floors that I normally would have to get down on my hands and knees to clean, it also lifted out a decent amount from my couch cushions that I am unable to take off to clean via the washing machine. I would recommend this product to anyone looking to enhance their cleaning routine. I was also impressed with their customer service, raymond in particular who was very helpful with my inquiries.
July 22, 2025
Unprompted review
I love my dupray neat steamer
I love my dupray neat steamer. I have been using it for a year and have eliminated all cleaning products. Recently my lance was overheating- I contacted customer support and Raymond was so quick to help me solve the issue. It was a missing o-ring. Such an easy fix. I recommend this product to everyone (at least three others have bought one because I talk about it so much!). It is great when customer service matches an amazing product!
July 22, 2025
Unprompted review
It packed up after a few uses
It packed up after a few uses. The element may be at fault but it is impossible to get a new element. This means all including unused fittings will go to recycle. They seem to have unauthorized companies selling their product therefore they have no responsibility under warranty.
April 1, 2025
Unprompted review
Advertisement
Steam cleaner…was recommended ???
Steam cleaner…was recommended in Which??why??
Stopped working after half a dozen uses…..expensive mistake…..gone in the skip.
September 28, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.