I’d like to thank Martha and team for all the help and assistance they gave me to replace a broken personalised wine glass that was so special to me! They did an excellent job matching the glass and... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Ordered a personalised wine glass late on a Saturday evening. Received an email on Monday advising the glass had already been created and dispatched. Glass arrived Wednesday - parcel was well packaged... See more
Our gift turned up with a broken lid unfortunately so I informed Martha and she immediately sent out a new one with a very kind hand written note. Very nice gesture. Highly recommend this company.
Excellent company, lovely products, They go the extra mile to ensure you're looked after.. I couldn't speak highly enough of them... Especially Martha who knows the true essence of exemplar custome... See more
Company details
About Dust and Things
Written by the company
Contact info
Unit 20-23 Withey Court, Western Industrial Estate, CF83 1BF, Caerphilly, United Kingdom
- 03452221501
- support@dustandthings.com
- dustandthings.com
4.6
Excellent
2K reviews
Hasn’t replied to negative reviews
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Lovely products
Lovely products - fantastic quality and delivered promptly. Thank you, the planters made great Retirement presents.
March 19, 2026
Exceeded expectations
I ordered a personalised cheeseboard. The design is beautiful and the board itself is very sturdy. Perfect craftsmanship and it arrived looking exactly like the preview. 5 stars!
March 20, 2026
Excellent experience
Good quality, inscription exactly as I wanted it and amazingly fast from ordering to drlivery
March 15, 2026
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Problems dealt with quickly
Unfortunately the script on one of two items ( the second being fine) was illegible. A replacement was sent very quickly but was the wrong item. Third time lucky and I now have both wedding presents and am pleased with the quality and design.
February 27, 2026
Wedding Anniversary Party
We are going to a party end of March for our neighbours 10th anniversary and was looking for a present that was Tin. I found the perfect gift on your website. Wrote the inscription that I wanted put on. Easy and perfect.
February 7, 2026
Great experience
I’ve now had 6 personalised Christmas Eve boxes from Dust & Things over a couple of years. Excellent quality, value and delivery. I would highly recommend.
November 5, 2025
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Chopping board heaven!
Bought personalised chopping boards for friends and they arrived promptly. A small issue resolved very quickly and with no fuss. I thoroughly recommend Dust and Things.
December 21, 2025
Unprompted review
Very helpful staff and a great product.
December 4, 2025
Its a really lovely delicate glass and…
Its a really lovely delicate glass and the engraving is very clear and easy to read
November 21, 2025
Replacement personalised glass
I’d like to thank Martha and team for all the help and assistance they gave me to replace a broken personalised wine glass that was so special to me! They did an excellent job matching the glass and size, plus personalised font and wording. So pleased and delighted with replacement. Arrived promptly, well packaged and no damage!
November 4, 2025
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I asked for my parcel to go in the letterbox.
I asked for my parcel to go in the letterbox but it was left in view at my front door when the weather was wet. Fortunately it didn't get ruined.
October 31, 2025
Lovely glass an unusual shape
November 5, 2025
The cheese board arrive quickly and…
The cheese board arrive quickly and it’s beautiful, it’s a perfect wedding gift
November 3, 2025
Excellent quality
This is the fourth Christmas Eve box I have bought over a period of time. The quality has never wavered and the service is still excellent. Very happy with my purchase yet again, thank you.
October 26, 2025
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Good quality
Easy to order. Great choice of product and good quality. Quick delivery.
Thank you
October 22, 2025
Extremely happy!
This is the second purchase I have made from Dust and Things and once again I am extremely happy with the products.
(Engraved chopping board and photo frame). I also love that it is a local company to me. I have already started thinking about what Christmas presents I can buy!
October 17, 2025
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