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Review summary

Created with AI, based on recent reviews

Looking at 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent products, often highlighting their quality, perfect fit, and stylish design. Many people appreciate the competitive pricing, especially for sale items, and the wide range of products available, including unique finds and specific sizes. The delivery service is consistently described as swift and efficient, with many consumers receiving their orders quickly and being kept informed of the delivery status. The overall ordering process is also noted as easy and smooth. However, some customers experienced issues with delivery times, particularly when paying for express delivery, finding that their orders arrived later than expected. A few people also reported receiving items that appeared to have been previously returned or had quality concerns with specific products, such as shoes wearing out prematurely. Additionally, there were instances where orders were marked as delivered but not received by the customer.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many customers are delighted with their... See more

Delivery service

Customers generally express satisfaction with the delivery service, frequently highlighting quick delivery... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the excellent quality of clothing,... See more

Order

People report positive experiences with order. Customers frequently praise the easy ordering process,... See more

Price

Consumers find price to be positive, with many reviewers highlighting competitive and reasonable prices, good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order, plenty of choice, competitive prices, and good discount, easy payment plan available. Arrived quickly, kept posted on delivery. Love my new pink Doc Marten sandals. 🙂

Rated 5 out of 5 stars

I'd never heard of this company before, but they had a particular slipper that my mum had asked for that was no longer sold elsewhere. I decided to give them a shot, and I'm glad I did! No problems wh... See more

Rated 5 out of 5 stars

Absolutely delighted with DV8 Visited the store in Charleville Co.Cork after Christmas really good sale items but what I wanted wasn’t in my size . The store assistant did offer to check the oth... See more

Rated 5 out of 5 stars

Overall great experience, but I have to highly commend "Damo" at the DV8 shop in Sligo. Great guy, really positive energy, supper helpful. Helped me with getting a Columbia Fleece for a friend. If man... See more


Company details

  1. Shopping & Fashion

Written by the company

Shop the latest fashion online @ DV8. Latest Brands and Exclusive Lines updated daily.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

212 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 91% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Great experiences

I have been to a few of DV8's stores but mostly go between Galway and Longford. The staff are always friendly and helpful. The Longford store I find are always working hard to make the shop look it's best and showcase the clothes online. I see great outfit matches and new runners I am dying to buy! They are modelled by real people which I love and different sizes.
Having on online ordering system is great for busy people like myself. Well done DV8.

May 2, 2025
Unprompted review
DV8 Fashion logo

Reply from DV8 Fashion

Hi Lisa,

Thanks so much for taking the time to leave us this review, we really do appreciate it.

I'm sure the teams in our Galway and Longford stores will be encouraged to read your feedback.

We look forward to seeing you back in store sometime soon.

Kind regards,

DV8 Customer Service Team

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Rated 5 out of 5 stars

10/10 shopping experience

Amazing company for clothes for all ages. I’ve shopped in multiple dv8 locations and each time has been great. They have something for every occasion. I’ve bought items for myself and my husband and my kids. Always great customer service from the staff too all very friendly, helpful and welcoming

April 17, 2025
Unprompted review
DV8 Fashion logo

Reply from DV8 Fashion

Hi Jessica,

Thanks so much for taking the time to leave us this review and for your continued custom, we really do appreciate it.

We look forward to seeing you back in store sometime soon.

Kind regards,

DV8 Customer Service Team

Rated 1 out of 5 stars

Unhelpful and unfriendly staff

I went into DV8 Banbridge to return two items. I walked in with a bag and the staff at the till looked at me then the bag and then each other, extremely unimpressed. I apologised for the inconvenience and requested a refund on 2 items- I explained one was too big and the other too small. I was hoping to see if I could get a different size but this option was not offered to me, and I thought maybe the staff cannot check if there are more sizes available. I didn’t ask for the items to be changed because still none of the staff spoke to me. I felt very uncomfortable and kept apologising for the inconvenience. The staff were unfriendly and very unapproachable, and I didn’t feel comfortable asking for help. As a business owner I understand the disappointment of refunds which is why I aim to be friendly, question what’s wrong and offer an exchange or different size, or even a credit note. The staff didn’t offer any of these options- they stood silent and refused to speak. I doubt I’ll be back.

February 21, 2025
Unprompted review
DV8 Fashion logo

Reply from DV8 Fashion

Hi Rosemary,

Thank you for taking the time to leave us this review and please accept my apologies that on this occasion it appears as though we could have handled your return better.

We are happy to provide our customers with a refund within 28 Days of purchase if they are unhappy with their purchase.

I have spoken to the store and they have taken your feedback on-board and would be very keen to welcome you back in store some time soon.

Should you require any further assistance with this please email us at info@dv8fashion.com.

Kind regards,

Anthony

Rated 5 out of 5 stars

If you want excellent customer service

If you want excellent customer service, a personal approach and to be treated like a regular even if it's your first visit, I can highly recommend a trip to the Bangor store. Alison and her team are brilliant and I love shopping with them.

January 25, 2025
Unprompted review
DV8 Fashion logo

Reply from DV8 Fashion

Hi Helen, thanks so much for taking the time to leave us this review.

We know that Alison and the team in Bangor work very hard to provide the best customer service possible and we are delighted to hear that your experience reflects that.

Thank you for shopping with us and we look forward to welcoming you back in store sometime soon.

Kind regards,

DV8 Customer Service Team

Rated 5 out of 5 stars

First time purchasing online from DV8

First time purchasing online from DV8 and would definitely use again. Received my item within 48 hours of placing the order. The item was well packaged and exactly as advertised.

January 15, 2025
Unprompted review
DV8 Fashion logo

Reply from DV8 Fashion

Hi Mr Charles,

Thanks so much for taking the time to leave us this review.

We are glad you likes your item and the delivery service.

Kind regards,

DV8 Customer Service Team

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Rated 5 out of 5 stars

Ordered dr martens

Ordered some dc martens best price i saw in the style i wanted came yesterday only ordered 2 days before i picked the cheapest delivery option , also the DHL express emailed me options to change my delivery schedule or other , i opted for ‘ Safe Place , my well packaged parcel was put exactly there , out of sight of chance thieves walking past , dcs are exactly as described i am pleased with the whole process from order to delivery , i would not hesitate to buy from these again

January 3, 2025
Unprompted review
DV8 Fashion logo

Reply from DV8 Fashion

Hi Kathryn,

Thank you so much for taking the time to leave us this review.

We are delighted that that you received your Docs and that you were happy with the delivery process.

Thank you for shopping with us and we hope you would consider shopping with us again.

Kind regards,

DV8 Online Team

Rated 1 out of 5 stars

I would like to voice my

I would like to voice my anger and frustration that I have just received in your store, abbey centre newtownabbey. The girl on the till who I assume was the manager, an older lady, was extremly rude to me, uncaring, disrespectful and did not want to help or listen to me in the slightest. I was trying to purchase a pair of trousers to wear to my grand father’s funeral which is tomorrow. She refused to let me use the fitting rooms even tho the shop was still open for another 32 minutes. Incase I made a mess with my one pair of trousers. I tried to explain this that they were for a funeral the next morning and she spoke over the top of me and said I had 28 days to return them. Absolutely disgusting and disrespectful towards my situation. I have done a lot of business within dv8 and let me say this will be the last time that I will be anywhere near it sadly.

December 31, 2024
Unprompted review
DV8 Fashion logo

Reply from DV8 Fashion

Hi Samuel,

Firstly please accept my sincere condolences for the loss of your Grandfather and my apologies for the way in which we appear to have handled your request to use the Changing Rooms in our Newtownabbey store.

We have received the email that you sent us this evening and this has been forwarded to the relevant person to make contact with you with a view to understanding better what has gone wrong and how we can fix this for you.

I hope that we are able to make a mends for this issue and that your complaint can be resolved to your satisfaction.

Kind regards,

Anthony
DV8 Head Office

Rated 5 out of 5 stars

Great Experience! Very Helpful!

I went in to the Rushmere store yesterday (Saturday) morning and was greeted by 2 very pleasant and friendly staff members who helped me pick out and purchase 2 outfits.
They were both very busy yet were happy to give me the time to help with my purchase!
A very enjoyable and pleasant experience. I will definitely be buying from DV8 Rushmere from now on.
I asked the staff members for their names - Ruby and Lisa!
Thank you!

November 9, 2024
Unprompted review
DV8 Fashion logo

Reply from DV8 Fashion

Hi Calvin

Thanks so much for taking the time to leave us this review, which I’m sure Ruby and Lisa will be very happy to read.

At DV8 we try to promote the thinking “Ask, before Task”, meaning we should always take the time to ask our customers if they need help, even if we are busy doing tasks.

We know that the team in Rushmere work really hard to provide their customers with great service and we are glad to hear that you think so too.

We look forward to welcoming you in store again sometime soon.

Kind regards,

DV8 Customer Service Team

Rated 5 out of 5 stars

Tried for the first time and happy

Just ordered from these a few days ago and received my parcel today. I must say that the experience has been top notch. Not only is the website easy to navigate but the variety and price is great to. I literally got my ASICS trainers half price. In perfect new condition and even the parcel comes with a pre made returns label to make process easy if required. Also accept PayPal which is always a good sign of a legit company as it gives buyers peace of mind. Thanks guys

November 6, 2024
Unprompted review
DV8 Fashion logo

Reply from DV8 Fashion

Hi Asher,

Thanks so much for taking the time to leave us this review - we really do appreciate it.

We are glad that you like your Asics - they were a bit of a bargain, even if we do say so ourselves 😂

Thank you for shopping with us and we'd love to see you back sometime soon.

Kind regards,

DV8 Online Team

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Rated 5 out of 5 stars

Visited DV8 In Kennedy center AMAZING STAFF on Friday…

I popped into store this morning for an outfit to go out! The girls were super helpful, I had no idea what I wanted… The girls recommended items that were trending at the minute, helped with sizes and made me feel so comfortable! (They were also a good laugh) and know there stuff! I have to stay you don’t get customer service like that in many stores, which is definitely a reason I will be back! Thank you to the girls at Kennedy centre on Saturday morning!

October 26, 2024
Unprompted review
DV8 Fashion logo

Reply from DV8 Fashion

Hi, thanks for taking the time to leave us this review - we really do appreciate it.

We know how hard our staff in Kennedy Centre work to provide great service to our customers, and we agree - they are amazing.

Thank you for your continued custom and we look forward to welcoming toy back to store sometime soon.

Kind regards,

DV8 Customer Service Team

Rated 5 out of 5 stars

Was in last week and met Nicole..

Was in last week and met Nicole... lovely girl and very professional 👏

October 16, 2024
Unprompted review
DV8 Fashion logo

Reply from DV8 Fashion

Hi Johnny, thanks for taking the time to leave us this review - we really do appreciate it.

I'm sure that Nicole will be very happy to read your complimentary review too.

We look forward to welcoming you in store again sometime soon.

Kind regards,

DV8 Customer Service Team

Rated 5 out of 5 stars

Dv8 Charleville

I am always greeted with friendly and attentive staff who genuinely seemed to care about helping me find exactly what I was looking for. The selection of clothing is amazing—stylish, on-trend, and something for every occasion. I’ve bought several pieces, and each one has held up beautifully after multiple wears. They offer a wide range of sizes.What I also appreciated was the pricing, there are always great sales or promotions going on. I’ll definitely be coming back again and again. Highly recommend to anyone looking for both casual and formal wear that feels special!

October 18, 2024
Unprompted review
DV8 Fashion logo

Reply from DV8 Fashion

Hi Maria,

Thank you for taking the time to leave us this review - we really do appreciate it.

The guys in Charleville will be so happy to read your review - thank you for highlighting what a fab job that they do.

We look forward to welcoming you in store again some time soon.

Kind regards,

DV8 Customer Service Team

Rated 5 out of 5 stars

DV8 WEXFORD

DV8 WEXFORD
Always an amazing experience shopping here the most friendly and extremely well educated staff l. Alana and Maria always help me style myself! Always a pleasure shopping here ☺️

October 8, 2024
Unprompted review
DV8 Fashion logo

Reply from DV8 Fashion

Hi Yvonne,

Thank you for taking the time to leave us this review - we really do appreciate it.

The guys in Wexford will be encouraged to read your review, particularly Alana and Maria. Thank you for highlighting what a fab job that they do.

We look forward to welcoming you in store again some time soon.

Kind regards,

DV8 Customer Service Team

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Rated 5 out of 5 stars

Main Street Bangor NI

Main Street Bangor NI
I have been shopping here for many years for myself and my family. They offer a lovely selection of clothes, and the staff members are fantastic. They are always very helpful, and if a particular size or item is not available in the store, they will call around to other locations to check for availability.

October 17, 2024
Unprompted review
DV8 Fashion logo

Reply from DV8 Fashion

Hi Irene,

Thank you so much for taking the time to leave us this review, we very much appreciate it.

The team in our Bangor store work very hard to provide their customers with the best store and service for our customers and its great to hear that you appreciate their efforts.

Thank you so much for your continued custom and we look forward to seeing you in store again sometime soon.

Kind regards,

DV8 Customer Service Team

Rated 5 out of 5 stars

DV8 Clonmel

The staff in DV8 Clonmel are amazing. No wonder they’ve been nominated for a Best in Fashion TippFM award! They’re diligent, knowledgable and so friendly! I wasn’t too sure what kind of outfit I wanted/needed, but the staff made sure I was happy, comfortable and confident in what I left with! Can’t recommend this team and their shop enough ☺️

October 8, 2024
Unprompted review
DV8 Fashion logo

Reply from DV8 Fashion

Hi Tarryn,

Thank you so much for taking the time to leave us this review - we really do appreciate it.

We know that the team in Clonmel work very hard to provide the best experience to their customers and we think they would be very deserving winners - we're glad that you agree.

Thanks for this recommendation and we look forward to welcoming you in store again sometime soon.

Kind regards,

DV8 Customer Service Team

Rated 5 out of 5 stars

So Dv8 is actually the best shop in…

So Dv8 is actually the best shop in kilkenny hands down ..They have the most varied clothes and styles anything from Steve madden runners to new balance. The style is way different .I shop here most weeks and anytime I go in I found something so different....viola is so helpful and I vote her the best customer care sales lady plus all the other girls also ...you can put items aside also .....love this shop 😍 👌 💕

October 16, 2024
Unprompted review
DV8 Fashion logo

Reply from DV8 Fashion

Hi Fiona,

Thanks so much for taking the time to leave us this review - we really do appreciate it.

Thanks for the positive feedback about our Kilkenny store. We know that the team their work really hard to provide our customers with the best store and service.

Thank you for your continued customer and we look forward to welcoming you back in our store sometime soon.

Kind regards,

DV8 Customer Service Team

Rated 5 out of 5 stars

I thought it was great inside it has…

I thought it was great inside it has lots of choice in clothes with different sizing and all the staff are really helpful and nice

October 16, 2024
Unprompted review
DV8 Fashion logo

Reply from DV8 Fashion

Hi Ava,

Thanks so much for taking the time to leave us this review - we really do appreciate it.

Thank you for your custom and we look forward to welcoming you to our store again sometime soon.

Kind regards,

DV8 Customer Service Team

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Rated 5 out of 5 stars

Amazing staff

What’s makes Kilkenny DV8 is the Staff as well as the brands they sell. I buy so many things from this store and everyone is so helpful.
I beleive they are up for an award for best retailer in Kilkenny and if they don’t win, it will be a total shame.
Vote DV8 Kilkenny 🙌🏼

October 16, 2024
Unprompted review
DV8 Fashion logo

Reply from DV8 Fashion

Hi Brian,

Thanks so much for taking the time to leave us this review - we really do appreciate it.

We know that the team in Kilkenny work very hard to provide a fantastic store and service for their customers ... they would be very deserving winners.

Thanks for your custom and we look forward to welcoming you in store again some time soon.

Kind regards,

DV8 Customer Service Team

Rated 5 out of 5 stars

DV8 KILKENNY

Amazing customer service from the staff , i was there last week to buy something for a 21st and everyone was so helpful and i ended up buying a dress and heels ,such quality clothes , would shop again

October 11, 2024
Unprompted review
DV8 Fashion logo

Reply from DV8 Fashion

Hi Ciara,

Thanks so much for taking the time to leave us this 5 Star review - we really appreciate it.

We hope that you enjoy(ed) the party.

Looking for ward to welcoming you in store again, sometime soon.

Kind regards,

DV8 Customer Service Team

Rated 5 out of 5 stars

Dv8 Longford

I recently visited Dv8 in Longford, and I must say, it was an excellent experience! The staff were incredibly friendly and helpful, making the shopping experience enjoyable and stress-free. I found some unique pieces that I absolutely love, and the prices were reasonable too. If you're in Longford, definitely check out Dv8 for a great shopping experience!

October 11, 2024
Unprompted review
DV8 Fashion logo

Reply from DV8 Fashion

Hi,

Thanks so much for taking the time to leave us this review and recommendation - we really do appreciate it.

We look forward to seeing you in store again sometime soon.

Kind regards,

DV8 Customer Service Team

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