Great prices and I like looking to find deals. Some things I've bought were shipped promptly. Other things the ship date kept getting extended, which made zero sense when OpticsPlant had it in stock.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I regularly find the descriptions to be lacking in details/clarity and insufficient enough to have to look up product details elsewhere on the web. My 1st purchase from DVOR wasn't complicated & t... See more
Company replied
Never had an issue when buying from Dvor. Prices are decent and if an item is out of stock or that current deal has expired, you can always sign up for notifications when the item is back in stock.
Company replied
Good to great pricing on quality products from a vast array of manufacturers. Once ordered the time between making the purchase and the shipping notification seems a bit of lead time, on the one ha... See more
Company replied
4.0
Great
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Still waiting on an item from my order
Still waiting on an item from my order. When purchasing it, the listed item was available to ship in days and now it has updated to the end of March 2027. They were going to hold the rest of the shipment until I called to check on the rest of the items. They provided a coupon code for the inconvenience but it doesn’t work on the website. Very disappointed in the customer support and purchasing experience.
October 7, 2026
Unprompted review
Reply from Dvor
Thank you for taking the time to provide us with your feedback. We are sorry for the issues you had with the coupon code you received from our Customer Care Team and we are sorry for the frustration this caused. We have reviewed your order and see that our Customer Care Team spoke to you on 11/10 about this coupon code and provided a larger additional discount on this order instead.
We know that the change in availability for the product you ordered is also frustrating but we will work with the supplier to get it as soon as we can.
If you need to reach us about this issue again, our Customer Care Team can be reached Monday - Friday, between 9:00am - 6:30 Central Time. Once again, we apologize for the frustration you felt with this order and we look forward to helping you again in the future.
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My item shipped fast
My item shipped fast. 4 days from ordered to my house. Item was exactly ad described. Dvor had the best price I had been able to find on the item. All said I have had 2 great ordering experiences with these guys.
October 29, 2026
Unprompted review
Reply from Dvor
Thanks for taking the time to share your experience with DVOR. We appreciate your business and look forward to helping you with your next order. Have a great day!
Excessive delay on delivery
Normally I have a great experience with DVOR but this time I had to cancel my order due to the excessive lead time between the order and delivery date.
September 23, 2026
Unprompted review
Reply from Dvor
We sincerely apologize for any confusion on your order. We strive to be very transparent when it comes to publishing the availability of the items on our website. We have reviewed your order and confirmed that the expected timeframe for shipping listed on our website at the time you ordered on 9/23 was 1-3 weeks. We know it can be frustrating to wait for orders and we're sorry for the confusion on this one. We hope you will give us another chance in the future.
Replacement Scope
Needed a replacement scope for my air rifle and, as usual, Dvor delivered! Solid equipment, great prices and fast turnaround. Been a member since 2014 and HIGHLY recommend it to everyone.
August 20, 2026
Unprompted review
Reply from Dvor
Thanks for sharing your experience KB, we appreciate you being a member and look forward to helping you with your next purchase!
What’s the time everything works great
What’s the time everything works great. Sometimes they have a hard time. Getting things shipped in a timely manner, but that seems to be getting better.
September 29, 2026
Unprompted review
Reply from Dvor
Thanks for taking the time to share your experience with us. We look forward to helping you with your next order!
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Items with wrong color delivered
Items with wrong color delivered. I wrote an email but received no answer.
Absolutely ZERO customer service.
August 22, 2026
Unprompted review
Reply from Dvor
We understand that receiving the wrong item is frustrating and we apologize that you had issues reaching us to review this situation. You have 30 days to return your order from the date you received it, as long as it meets our return conditions. You may review our full return policy by going to the following link: http://www.opticsplanet.com/return-policy.html.
We invite you to reach out to us to review this situation further. (contact information can be found here: https://www.opticsplanet.com/help-center/). We hope you will give us the chance to help get this resolved.
Don’t go with this company scammers 3/88
Don’t go with this company scammers 3/88 no I don’t want to change my review it was a champagne Christmas advent calendar it was just bits of card and string number of reviews 4/88 and counting 84 to go
September 18, 2026
Unprompted review
Reply from Dvor
We are sorry to hear that you have not had a positive experience with us, as that is certainly never our intention. We were unable to find your order with the information provided and we would like to be able to review what happened with the processing and shipping of your order so we hope you will reach out to us again and give us a chance to review and do our best to resolve what has occurred. Our Customer Care team can be reached Monday - Friday, between 9:00am - 6:30 Central Time (contact info here: https://www.opticsplanet.com/help-center/).
DVOR is always a great place to shop…
DVOR is always a great place to shop for all my gear and firearms needs. Thanks DVOR for what you provide on your site.
September 18, 2026
Unprompted review
Reply from Dvor
Thanks for taking the time to share your experience with us. We look forward to helping you with your next order!
The product was fine and the price was…
The product was fine and the price was good. The shipping is ridiculous. Took 3 weeks to receive the product. I wasn’t expecting overnight but the wait was a bit much.
August 27, 2026
Unprompted review
Reply from Dvor
We are sorry to hear that you have not had a positive customer experience with us, as that is certainly never our intention.
In regards to the product availability, we are very transparent when it comes to publishing the availability in stock of the items that we have on our website. Please note that the product's availability is listed to the right of the Add to Cart button and the product you ordered was listed as having a 1-3 week timeframe for shipping.
We are sorry for any frustration this has caused.
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Reliable source for gear
Shipping is quick, Prices are reasonable, Products are good quality.
July 1, 2026
Unprompted review
Reply from Dvor
Thanks for taking the time to provide your feedback to us. We look forward to helping you with your next order!
Lost in the USPS mail service
I paid 516.00 for a scope i have yett to receieve. I accidently had it mailed to our home in Texas instead of our summer home in Canon City, Colorado. Totally my fault! I called our USPS mail lady in texas. We had set up our mail.to be forwarded back in April to our summer home. Mail lady put a forward sticker on it, mailed it oit of Alamo Texas. Never got it. I guess i am out the money on it.
August 8, 2026
Unprompted review
Reply from Dvor
We have reviewed your order and see that instead of being forwarded to you from Texas, it was processed as a Return to Sender and was sent back to our warehouse facility. I show that we received it late last week according to the tracking and our returns department should be processing it soon. We have the order noted already to reship it to your updated address in Colorado so you will get an email confirmation of the shipping once it has been sent out again.
If you need any further updates on this, please reach out to our Customer Care team (contact information can be found here: https://www.dvor.com/contact-us.html).
Shipping delays
I have used DVOR for 13 years. Generally been very happy with their service. This particular order, was placed April 9th. It has been repeatedly delayed. I still have not received the product and it is now August. The most frustrating thing is that a similar product was offered by DVOR that I would have ordered instead but I was not allowed to cancel the original order. So I am stuck waiting until the item is obtained and eventually shipped, 4 months later, provided the delivery date isn’t moved again.
August 2, 2026
Unprompted review
Reply from Dvor
We are sorry to hear that you have not had a positive experience with us, as that is certainly never our intention. We have reviewed your order and have asked our Customer Care team to review the situation with the backordered item again to see if anything can be done to help resolve this situation, within DVOR's policies and procedures.
We work with our suppliers to get shipments as quickly as possible and are always striving to provide accurate information on ETA and shipping timeframes but an unexpected delay affected your order, resulting in this issue.
Once again, we are sorry for this delay.
Excellent prices for quality products
Excellent prices for quality products. Very fast shipping.
June 16, 2026
Unprompted review
Reply from Dvor
Thanks for taking the time to share your feedback with us. We look forward to helping you with your next order!
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Reply from Dvor
Thanks for taking the time to share your experience with us! We appreciate your kind words and look forward to helping you with your next order.
They still have not shipped my order…
They still have not shipped my order from April yet the same item has been offered for sale again at least twice in the last 4 months. They blame their supplier for not shipping the item yet it is in stock and available from multiple other retailers there is also no delay on the item at the manufacturer. I will not be buying anything from Dvor or Optics Planet again, this is a deceptive business practice under California Unfair Competition Law.
To Dvor: I have reached out to your customer care team many times, they place blame on your buyers but cannot offer anything other than canceling the order or telling me to wait more. If you haven't fulfilled backorder from 4 months prior you shouldn't be offering the item for sale again.. Item is Fisher Gold Bug 2 metal detector.
April 20, 2026
Unprompted review
Reply from Dvor
We are sorry to hear that you have not had a positive experience with us, as that is certainly never our intention. We were unable to locate your order from the information provided but would love the opportunity to review this situation with you directly. Without the details of your order, we are unable to review the specific product in question or any notes that may be on your order about this situation.
Please reach out to our Customer Care team to see if there are any additional steps we can take to try and resolve this situation. (contact information can be found here: https://www.dvor.com/contact-us.html).
Added Note 7/23
Thank you for your response and for providing more details of your order. We have located your orders and see that you have worked with our Customer Care team to try and get this metal detector to you as soon as possible. I will provide your feedback on this process and the issues you had with our Customer Care team leadership and ask them to review it further to try and ensure that we get this order to you as soon as we can.
Reply from Dvor
Thanks for sharing your experience with DVOR, we look forward to helping you with your next order!
Fast shipping
Fast shipping, great deals on my purchases. I check everyday and always see something worth buying lol.
June 10, 2026
Unprompted review
Reply from Dvor
Thanks for being a part of our DVOR community, we appreciate you taking the time to share your experience!
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Good products and great communication
Good products and great communication. FAST shipping of in stock items. Prompt updates and status of backordered items - shipped ASAP as soon as they came in. Not charged until the item was shipped.
June 15, 2026
Unprompted review
Reply from Dvor
Thanks for taking the time to provide this feedback for us and for sharing your experience. We look forward to helping you with your next order & have a great day!
I keep going back...
Dvor consistently offers exceptionally great prices, has quick shipping, and I will use them again!
June 12, 2026
Unprompted review
Reply from Dvor
Thanks for shopping with us at DVOR, we look forward to helping you with your next order!
Reply from Dvor
Thanks for taking the time to share your experience, we appreciate your business and look forward to helping you again in the future!
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