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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers had a great experience with this company. Customers are really happy with the products and frequently mention the excellent prices and value for money, often finding deals that are hard to beat. Many appreciate the wide variety of products available and the quality of the items received. However, some people were dissatisfied with aspects of the delivery service and order processing. Issues included long wait times for shipping, items being lost in transit, and occasional inaccuracies in product descriptions. A few customers also reported receiving damaged items or products that were not in new condition, and some experienced difficulties with returns or exchanges.

What people talk about most

Product

Consumers generally express satisfaction with the product offerings, highlighting a varied product line with... See more

Price

Customers had positive experiences with price, often finding great deals and competitive pricing on a wide... See more

Delivery service

Users describe ambiguous interactions with delivery services. Many customers praise fast shipping, with some... See more

Order

Customers consistently note ambiguous experiences with order. While some consumers praise the easy and fast... See more

Value for money

Clients share positive opinions on value for money. Many reviewers consistently find great deals and good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great prices and I like looking to find deals. Some things I've bought were shipped promptly. Other things the ship date kept getting extended, which made zero sense when OpticsPlant had it in stock.... See more

Company replied

Rated 4 out of 5 stars

I regularly find the descriptions to be lacking in details/clarity and insufficient enough to have to look up product details elsewhere on the web. My 1st purchase from DVOR wasn't complicated & t... See more

Company replied

Rated 4 out of 5 stars

I like the prices of your products. I like scrolling thru every category. I enjoy finding great values in your different categories. Great site. Sometimes the wait times on your deliveries are long.

Company replied

Rated 4 out of 5 stars

Price and availability is generally very good. Shipping could be better and occasionally a deal on DVOR is not as good as googling around to find it elsewhere but overall its worthing checking in dail... See more

Company replied


4.2

Great

TrustScore 4 out of 5

4K reviews

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Replied to 100% of negative reviews

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Rated 2 out of 5 stars

Unfair Dvor Bucks expiration

Was given Dvor bucks to make a later purchase but when I went to go make another purchase with my Dvor bucks it says it expired. Why should Dvor bucks expire it takes time to find something you like especially since customers can never get their money back except as a store credit. Expiring Dvor bucks are disrespectful to the customer and they make absolutely no sense.

February 13, 2026
Unprompted review
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Reply from Dvor

We sincerely apologize for any misunderstanding. DVOR Bucks are different from DVOR Store Credit as DVOR Bucks are a promotional balance that can be used to discount future purchases and they are only valid for a limited period of time.
Please review our payment policy information at this link for the full explanation of DVOR Bucks & DVOR Store Credit. https://www.dvor.com/payment-policy.html
We hope this information has been helpful.

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Rated 5 out of 5 stars

My go to store for sporting goods

My go to store for sporting goods. Stock on many things may be limited because they are an outlet for Optics Planet. Pay attention and know your product. You will be happy. All of my order was delivered this week in perfect condition.

February 12, 2026
Unprompted review
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Reply from Dvor

Thanks for taking the time to leave this feedback for us Richard. We love DVOR and love that we are your go-to spot for sporting goods. We look forward to helping you again in the future!

Rated 2 out of 5 stars

Cheap prices but most of my first order…

Cheap prices but most of my first order was defective or just poor quality product. And on the defective part they wouldn’t just refund. Had to get store credit. Going to find a way to use it and never use DVOR again.

February 9, 2026
Unprompted review
Dvor logo

Reply from Dvor

We are sorry to hear that you have not had a positive experience with us, as that is certainly never our intention.
Information on the DVOR Pricing & Return Policies are listed here. https://www.dvor.com/pricing-policy.html & https://www.dvor.com/return-policy.html
We hope this helps and that you will give us another chance in the future.

Rated 1 out of 5 stars

Item description not accurate and arrived damaged

Item description not accurate. Description for the knife says lightning fast opening, has a flipper lever. No where does it say that the same bar lock that keeps it open also keeps it closed. How does needing 2 hands to open a folding knife, mean lightning fast? SECOND issue: pocket clip was bent out over a quarter inch on arrival. Not gonna work like that! THIRD issue: was pretty disgusted with the whole ordeal so inquired about a return/refund. They only do STORE CREDIT for a, damaged on arrival, not accurately described item!

January 21, 2026
Unprompted review
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Reply from Dvor

We appreciate the feedback that you are providing with this review. Without knowing the specifics of your order, it is difficult to know exactly what happened but we hope the following information helps.
Our products are factory new unless marked as a demo unit and shipped to our customers in the same condition as received from our suppliers. The products we receive go through the manufacturers' quality control to ensure that they are in the best condition possible. Unfortunately, it appears this unit may have slipped past those checks.
You do have 30 days to return your order from the date you received it, as long as it meets our return conditions. You may review our full return policy by going to the following link: http://www.opticsplanet.com/return-policy.html.
We hope that the above information has been helpful and we hope you will give us another chance in the future.

Rated 3 out of 5 stars

Easy site, pants too tight.

The site is easy to navigate, fing items and checkout was easy and shipping was quick.
HOWEVER, the two pairs of tactile pants I purchased in my size, are so tight they felt overly constrictive...almost like the wrapping for a sprained ankle. Thank goodness they were on sale and will now be given to Salvation Army.

December 29, 2025
Unprompted review
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Reply from Dvor

We're sorry that these items didn't work well for you. We were unable to find your order with the information provided but you may be eligible to return these items. You may review our full return policy by going to the following link: http://www.opticsplanet.com/return-policy.html.

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Rated 5 out of 5 stars

Great deals on awesome gear.

Great deals on awesome gear with fast shipping!!

January 30, 2026
Unprompted review
Dvor logo

Reply from Dvor

Thanks for taking the time to share your experience with us Troy. We look forward to helping you with your next order.

Rated 5 out of 5 stars

I rate a 5

I rate a 5. You have to pay attention. You can find a good deal if you do so. Otherwise you end up paying the same price as other places including their mother site Optics Planet or in some cases more when you include shipping. Sometimes you can find a Great deal even after shipping and tax. Just be aware and keep an eye on availability and how long until it ships if needed pronto.

January 4, 2026
Unprompted review
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Reply from Dvor

Thanks for taking the time to leave us this review Ken. We appreciate your thoughts on our site and look forward to helping you again in the future.

Rated 5 out of 5 stars

First stop shop.

Website is probably the easiest to navigate and find what I am looking for. I also like how each item has a detailed description and most of the time a great price. Fast shipping and what else is there. I always check here first and usually i find what I need.

January 15, 2026
Unprompted review
Dvor logo

Reply from Dvor

We appreciate your comments about our site and we look forward to helping you with your next order. Have a great day!

Rated 5 out of 5 stars

Always a great experience

Always a great experience! Great products for a great price!

January 3, 2026
Unprompted review
Dvor logo

Reply from Dvor

We appreciate you taking the time to leave this review Jeff, and we look forward to helping you with your next order!

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Rated 4 out of 5 stars

Great prices, shipping is sometimes not existent.

Great prices and I like looking to find deals. Some things I've bought were shipped promptly. Other things the ship date kept getting extended, which made zero sense when OpticsPlant had it in stock. I ended up cancelling an order and paying a 15% higher cost through a competitor that got me my items within a five days.

January 6, 2026
Unprompted review
Dvor logo

Reply from Dvor

Thanks for providing this feedback to us. We are very transparent when it comes to publishing the availability in stock of the items that we have on our website. Please note that the product's availability is listed to the right of the Add to Cart button. If it is in stock, it will say “In stock” or "Expected to ship within 1-2 business days". If it is out of stock or shipping from a sister warehouse, it will show the estimated timeframe for shipping. If there is an issue with the stock we have available, we try to provide as accurate of an estimate as we can and work to get it shipped as quickly as possible.
If you'd like to review this situation further, our Customer Care team can be reached Monday - Friday, between 9:00am - 6:30 Central Time (contact information can be found here: https://www.opticsplanet.com/help-center/).

Rated 5 out of 5 stars

I recently purchased a Holosun 507c…

I recently purchased a Holosun 507c opmod red dot and it was the best price I could find anywhere on line! I’ve been very pleased with all of my purchases with DVOR and will be a return customer.

January 1, 2026
Unprompted review
Dvor logo

Reply from Dvor

We appreciate your business and thank you for sharing your experience with DVOR!

Rated 5 out of 5 stars

Green dot at a great price

I was looking for a Green dot and found the one I was looking for on your site, the Price was great so I bought 2 of them. The shipping was awesome and only took about a week. Thank you!!!

December 19, 2025
Unprompted review
Dvor logo

Reply from Dvor

Thanks for taking the time to provide us with this feedback, we look forward to helping you again in the future!

Rated 5 out of 5 stars

Good items

I have bought several items and never had any problems. Good prices and good products.

December 12, 2025
Unprompted review
Dvor logo

Reply from Dvor

We appreciate your review of our site and thank you for being a loyal customer!

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Rated 5 out of 5 stars

I will never buy cheap

I will never buy cheap, but I’ll never pay full price. I recommend this to everyone who fits the climate.

December 27, 2025
Unprompted review
Dvor logo

Reply from Dvor

Thanks for taking the time to write this review Ben. We appreciate your business and look forward to helping you with your next order!

Rated 3 out of 5 stars

Excessive wait times

Prices are good sometimes but wait times can be excessive. The last backpack I ordered had a wait time of 9 months even though it wasn't mentioned originally. I was told it was out of stock everywhere but I ordered it straight from 5.11 and had it in a couple days. I still haven't received it from DVOR. I've been waiting on a flashlight for 2 months now. If you need it in a hurry don't order from here.

September 28, 2025
Unprompted review
Dvor logo

Reply from Dvor

Thank you for taking the time to provide us with your feedback. We understand that an item being delayed from shipping is frustrating and we apologize that this situation occurred. We have reviewed your order and can confirm that we are working to get your item as quickly as we can from 5.11 and as soon as we are able to, we will ship it to you.
If you need to reach us about this issue again, our Customer Care team can be reached Monday - Friday, between 9:00am - 6:30 Central Time (contact information can be found here: https://www.opticsplanet.com/help-center/).

Rated 5 out of 5 stars

The variety of products along with…

The variety of products along with great prices equals a pleasurable shopping experience.

December 10, 2025
Unprompted review
Dvor logo

Reply from Dvor

Thanks for taking the time to provide this feedback for us, we appreciate it and look forward to helping you with your next order!

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Rated 1 out of 5 stars

No Response After Trying to Return an Order

I have been a DVOR customer for several years. I have been trying to return an order which is unopened. The reason for the return is my wife changed her mind on the item before it arrived, so as soon as we received it, I requested return authorization. I submitted the return request and the automated response said that I would hear back within 1-3 business days as the request was under review. That was three weeks ago. I have followed up three times with emails to their sales department about my return request and crickets. No response at all.

December 5, 2025
Unprompted review
Dvor logo

Reply from Dvor

We are sorry to hear that you have not had a positive experience with us, as that is certainly never our intention. We had our customer care team try to reach out to you but they were unable to reach you by phone. Instead, they have emailed you return instructions and have confirmed that your order is set up for the return of your order.
  If you'd like to review this situation further and see if there are any additional steps we can take to try and resolve this situation, please reach out to us again (contact information can be found here: https://www.dvor.com/contact-us.html).

Rated 5 out of 5 stars

Always Good!

Great products to shop, great pricing, great customer service and fast shipping! All good!

November 27, 2025
Unprompted review
Dvor logo

Reply from Dvor

Thanks for taking the time to leave this feedback for us. We look forward to helping you again in the future!

Rated 1 out of 5 stars

I would not recommend buying anything…

I would not recommend buying anything from this company. I ordered they sent me the wrong product. The product I ordered was chrome the one they sent was mate black. I took the time to send pictures that clearly show the issue. This stuff happens I get it. I gave them the opportunity to fix it. They wanted to waste more time send the product back. Ok I will waste more and money to send it back, only to be told they would give me store credit for there mistake. By the way this was and last order with them. Good luck to you if order from them.

November 25, 2025
Unprompted review
Dvor logo

Reply from Dvor

We sincerely apologize for this inconvenience and that an incorrect item was shipped to you. We hope you will give us another chance in the future.
You may review our full return policy by going to the following link: https://www.dvor.com/return-policy.html.

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