The boots are beautiful, soft and seem well made. They fit true to size. I did deduct one star from rating due to the fact that they were delivered to the wrong address by usps. I reached out to Dw... See more
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Dwarves make high-quality, comfy handcrafted leather shoes for women. We specialize in casual daily walking shoes at a price everyone can afford. We have boots, oxfords & tie, mary jane, loafers, flats, sandals, slippers, sneakers, wedges, platforms, pumps, large size shoes. Our shoes are suitable for students, professional women, teachers, busy moms, expectant mothers, and anyone who loves soft comfortable footwear. We have been in business since 2012 and our website dwarvesshoes.com opened in 2017. From 2012 to 2023, We are here for 11 years. We pride ourselves on our integrity and the quality of our handcrafted shoes. We adhere to brand values and are trustworthy partners. Dwarves, which has a deep meaning. In fantasy novels and games, Dwarves are often depicted as a race with strong willpower, courage, and skill, and they are particularly adept at crafting high-quality items. We chose "Dwarves" as our brand name because we want to convey our philosophy of making high-quality, durable, and comfortable women's shoes, and the word "Dwarves" in our view represents these qualities of resilience, craftsmanship, and quality.
Contact info
1755 S Beeler St, Unit 5Q, 80247, Denver, United States
- customer@dwarvesshoes.com
- dwarvesshoes.com
Replied to 80% of negative reviews
Typically replies within 48 hours
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Comfortable footwear
I've purchased several of these shoes and they are very comfortable. Dwarves shoes are highly recommended.
I love the loafers
I love the loafers - absolutely gorgeous and chic. You can tell they're handmade with real care. They're stylish yet comfortable, and the design perfectly balances classic charm with a modern edge. Durable for a long day walk, and I just bought another pair for winter!
Good company
Great communication and the shoes are lovely. Very happy with my purchase.
Horrible boots - Misleading advertising - Boots from China
Misleading advertising — advertised as “leather” and US-based but shipped from China
I ordered some boots (Order ##42020) after seeing their Instagram showing a USA address and product pages describing the boots as “leather.” The tracking revealed the package came from China. When I contacted the seller they confirmed it shipped from China and claimed “excellent quality,” but the boots that arrived are clearly not leather, poorly made, and do not match the advertised photos.
I began the return process and was told I must pay return shipping both to a US address and additionally to China, which would make me lose money rather than be refunded. I do not recommend buying from dwarvesshoes.com until they correct their advertising and return policy. Not honest advertising — buyer beware....You as a company discounted both the shipping to an address in NJ USA and the fee for returning the product to China.

Reply from dwarvesshoes.com
Quality is poor, hardly worn and already worn out
I've had these boots for less than a year and I generally only wear them at fancy occasions (vs every day going out) They are already worn out. The leather material is very thin and the soles are worn down significantly, also the heels are hollow so all I have is a hole now. These are more like $30 boots not $145 boots. Also their return policy sucks. I will not be buying from them again.
These shoes are very attractive and…
These shoes are very attractive and well made. Be aware of exchange policies. You can exchange shoes, but do need to read the details about shipping and fees. I am so excited to wear these shoes.
Big Foot Wide Fit Leather Penny Loafers
I recently purchased a pair of Big Foot Wide Fit Leather Penny Loafers because I like a wide toe spread which is hard to find in dress shoes. The shoes are incredibly well made and had a beautiful real-leather smell. Unfortunately, the fit was a little large but the customer service has been very responsive and I look forward to receiving a replacement (half size smaller) pair.
Just bought my fourth pair do…
Just bought my fourth pair do comfortable shoes
Best customer service and order process and delivery
Well-constructed, beautifully made shoes
I've been looking for well-made, comfortable, stylish shoes for a while and these are just what I've been looking for, so thank you!
I unfortunately purchased 2 pair of…
I unfortunately purchased 2 pair of shoes from this Chinese company. One did not fit & they charged me return shipping PLUS $28 restocking- the quality was mid & honestly the stitching on the ones I kept is misaligned & wonky. I would NOT buy from them again. If I had done the research to discover that it was a Chinese company I would NEVER have purchased from them at all- do NOT recommend!

Reply from dwarvesshoes.com
I cannot overstate how pleased I am…
I cannot overstate how pleased I am with my experience with Dwarves shoes & my winter handmade leather lace up combat boots… the superior quality & beautiful construction of the shoes, the responsiveness & helpfulness of their customer service! I will absolutely be shopping here again & again!

Reply from dwarvesshoes.com
When I realized that I needed a half…
When I realized that I needed a half size smaller, Dwarvesshoes made the process very easy and were responsive, promptly.
Beautiful shoes, wrong size
I got the shoes that I’ve been waiting for. I really do love it and the leather is really good and soft my feet didn’t hurt. The only problem is the size .
It’s too big for me . I think their sizes are kinda big. I will be returning to get a new size.

Reply from dwarvesshoes.com
I love the shoes
I love the shoes but they were too small. I am waiting to recieve the next size. I am patiently awaiting the shoes.

Reply from dwarvesshoes.com
I recently purchased dwarves combat boots
I recently purchased dwarves combat boots for a concert. I needed something that would be well-made. Comfortable, and stylish. These boots were all that and more. I ordered the wrong size and Dwarvesshoes. Make sure that they remade the right size. After I sent the wrong size back. And make sure I receive them in time for the concert. Thank you so much. These are the best combat boots ever so well made very comfortable.

Reply from dwarvesshoes.com
Love my new combat boots!
The boots are beautiful, soft and seem well made. They fit true to size. I did deduct one star from rating due to the fact that they were delivered to the wrong address by usps. I reached out to Dwarves for help finding my package. They weren't any help and just sent me the tracking information. I finally got ahold of usps after 10 phone calls and the mailman retrieved my boots from the wrong address. I would have appreciated Dwarves being more helpful in this process.
I’m very happy with my Dwarves shoes
I’m very happy with my Dwarves shoes! The leather is beautiful and the craftsmanship is excellent — they look even better in person than on the website. Customer service has been responsive in helping me with my order, and I appreciate their support. The shoes are stylish, comfortable, and unique — I’ve already received compliments on them.
I would definitely recommend them to anyone looking for high-quality handmade shoes.
The boots are amazing
The boots are amazing, so well made. The shipping was exactly as they said,. They don’t provide the same level of shipping status emails I’m used to on US shipped products but the shipping times quoted were accurate and it was a wonderful surprise to receive them.
Ordered a really cute pair of clogs but…
Ordered a really cute pair of clogs but they just didn't fit my look when they arrived and I was surprised that they were so willing to swap them! Very well made shoes, will order again! Great customer service!!
Coolness and Comfort. WOW!
Best thing that has ever happened to my feet. I was looking for comfortable all day work shoes online. I am the Dr Martens type of gal but let’s be honest, they are not the most comfortable all day shoes. I came across Dwarves shoes and could not decide on all of this fashion! Excellent customer service. Endless options, great reviews. Coolest shoes! I finally settled for a cute pair of flats and I nailed it! So cute and odd. They came in 2 weeks. The most comfortable shoes EVER! Head turning high quality well crafted leather. I get so many compliments. I have had them for 2 months now. My 2nd pair is on its way. Good bye Docs. Welcome Dwarves!
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